Cam Clark Ford Canmore
Canmore, AB
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489 Reviews of Cam Clark Ford Canmore
This time around, I will not give 5 stars. I booked online for one day but was told by Ford that they nbeeded to reschedule due to service department not keeping up with online booking. I requ I booked online for one day but was told by Ford that they nbeeded to reschedule due to service department not keeping up with online booking. I request a valet, but it was not available for 8am. I was told valet starts at 9am. So, I said I would bike. However it snowed and I got a ride from someone else who had to leave work to collect me. Another however, at the desk, it was insinuated that I was waiting which was wrongly docimented. No big deal, all was fine, but not 5 stars this time around. More
The entire team at Cam Clark Ford and Quick Lane Tire and Auto in Canmore went above and beyond with their prompt, professional service. Their dedication to customer safety and satisfaction is truly unmatche Auto in Canmore went above and beyond with their prompt, professional service. Their dedication to customer safety and satisfaction is truly unmatched. I cannot recommend them highly enough – outstanding service! Special mentions to Kate (manager), Lady Lee (front desk), and Heather (tech manager) for their exceptional care and expertise. More
Very friendly, helpful, no pressure, answered all my questions. I am very happy with Brock's service. I highly recommend others to go to him. questions. I am very happy with Brock's service. I highly recommend others to go to him. More
I am very pleased with the service at Ford in Canmore. I have been a customer since 1998. The last service was great. Competitive quote (Mike) on new tires for my truck. Maya coordinated installation alon I have been a customer since 1998. The last service was great. Competitive quote (Mike) on new tires for my truck. Maya coordinated installation along with detailing and valet service. The detailer had his work cut out for him as I don't keep up with it and have several dogs! The detailer did a superb job! I'm very happy with my new tires as well Thank you! More
Poor service department. Too busy (long wait for parts and service), untrustworthy/unclear diagnosis, zero communication policy between mechanic and customer. Overall staff d Too busy (long wait for parts and service), untrustworthy/unclear diagnosis, zero communication policy between mechanic and customer. Overall staff do not have the customers best interest at heart in my experience. More
⭐ 1 Star I had a really disappointing experience at Cam Clark Ford Canmore. I had to bring my truck back twice because the work wasn’t done properly the first time. When I returned, Kate at customer se Cam Clark Ford Canmore. I had to bring my truck back twice because the work wasn’t done properly the first time. When I returned, Kate at customer service was rude and unprofessional. Instead of taking responsibility, she tried to find a way to make me pay again, even though it clearly wasn’t my fault. I ended up wasting half a day bringing my truck back, and Kate became frustrated. She told me I could leave without explaining what work had been done or even where my truck was parked. She then said she didn’t have time to serve me properly because she was already 45 minutes late for a meeting. Very poor customer service — I expected much better from Ford More
Once again the good folks at Cam Clark Ford Canmore went above and beyond my level of service expectation. Our visit was for a routine 30K KLM maintenance service and winter tire change over, which was don above and beyond my level of service expectation. Our visit was for a routine 30K KLM maintenance service and winter tire change over, which was done in a timely and very professional manner. It’s pleasant to go into a facility where every member of staff that you meet greets you warmly and goes out of there way to ensure you are being taken care of. Keep up the great work and we’ll see you in another 10K KLM’s. More







