Cam Clark Ford Airdrie

Great time, awesome help. Ron showed us what we where looking for and found one that was right fit for us. Phil made the financing easy and fun. Easiest and most fun had making Ron showed us what we where looking for and found one that was right fit for us. Phil made the financing easy and fun. Easiest and most fun had making a purchase in long time. More

Great exp Had a great experience with sale person Ron Down and finance team at can Clark airdrie. I would recommend them to anyone looking a new Ford Had a great experience with sale person Ron Down and finance team at can Clark airdrie. I would recommend them to anyone looking a new Ford More

Disappointing service department First off, I would like to say that I have bought 3 vehicles from this dealership, and for the most part, I had passable service on my first 2. I woul First off, I would like to say that I have bought 3 vehicles from this dealership, and for the most part, I had passable service on my first 2. I wouldn't say that they were excellent with service on my previous vehicles, but they were at least satisfactory. My current vehicle, however, is an entirely different story. I think that it indicates that things have gone downhill a great deal at Cam Clark Ford Airdrie. I have taken the 2012 F-350 that I purchased from this dealership in on several occasions, and I've left disappointed in them every time. The radio ads say that Ford will not be beaten on tire prices. I was told I inquired about tires for my truck and was quoted over $1700 for the brand and model that I wanted. I called Country Tire on Edmonton Trail in Calgary and was quoted just under $1400 after tax for the exact same tires. When I told the service advisor, he said that they would not honour that price. I was having other work done at the same time, so I was told a shuttle would take me home. I sat in the dealership for 2 hours with no one coming to get me. The oil change that I booked in advance ended up taking 7 hours and I was charged significantly more than the promotional price that drew me there for service. The price listed was just to get people through the door and up-charge them on the work done. I recently noticed a pinion seal leak on my rear differential, so because Cam Clark is so close to my place of work, I exercised poor judgement and called them to inquire as to whether or not they could take a look at it. Gabrielle told me that I could bring in the truck tomorrow and for only $155 they could take a look and see what is wrong with it. (which I already know). This $155 is not for them to work on it - it is to diagnose what is wrong with it. I suspect that if a person was to pay this $155, they would feel obligated to pay more to have them not only diagnose, but fix the problem as well since they were already in for over $150 with no work done at all. Overall, I would recommend that if you need work done on your Ford that is not under warranty, it would be prudent to avoid Cam Clark Ford in Airdrie. I can say with certainty that I will never buy another vehicle from them. I love Ford, but this dealership may have good sales volume, but their service is extremely substandard. I suspect that you will pay a premium for the work done, but will not get premium service. More

Worst car sales manager we have ever talked to. Made the trip from Edmonton to Airdrie to pick up a used Outlander. The deal was already made, with salesman Steve, on condition of the Outlander bein Made the trip from Edmonton to Airdrie to pick up a used Outlander. The deal was already made, with salesman Steve, on condition of the Outlander being what was described. No trade in, cash in hand. The Outlander had service scratches on the paint. Both the salesman and the sales manager agreed with this. When we asked the salesman IF they could polish out the scratches (not a condition of sale simply could they do it) he said he would ask the sales manager,. The salesman came back to us with the sales manager (did not get his name just a rant at us) who ranted on at us until we finally just left with no Outlander and our $29,500 with us. Even the salesman was embarrassed. We did not buy the car because of his rant, if he would not have the scratches polished we were still prepared to buy the Outlander and polish it ourselves. The sales manager said their body shop could not polish paint. I would caution people not to get body work there if that is the case. He said he was losing money on the car. The deal was already made so that issue should have been thought of before the deal was completed. The price was the same as the same Outlander in Red Deer which had more options and less km but was just the wrong color. We felt sorry for the salesman who we had bought a car from in the past at a different dealership. The sales manager said if we wanted a car without paint scratches we should buy a new one for an extra $15,000. Obviously not taking any pride in the product they sell or caring about reputation of the Cam Clark brand. I think if you do not care about the quality of the car you buy and do not mind the employees ranting at you instead of treating you with respect, this dealership may be okay. For those of us who feel we should be respected when spending our hard earned money, there are many other dealerships in Alberta to go to. Buying here is just encouraging this sales manager to treat people with a lack of respect. If buying a vehicle for cash is this bad of an experience, imagine what trying to get service would be like. If you want to feel that a dealer appreciates that you are spending you money at their dealership, GO ANYWHERE ELSE. More

2014 Ford F-150 I bought a 2014 Ford F-150 4x4 stx, had 80,000 Kms on it when I bought it, has 89,000 kms now, it's only been 5-7 months, poor service, had brake issu I bought a 2014 Ford F-150 4x4 stx, had 80,000 Kms on it when I bought it, has 89,000 kms now, it's only been 5-7 months, poor service, had brake issues with it when I bought it, took it in after a week of having it and they argued nothing was wrong, I argued with mechanics for days, I had enough so I let it go and the problem is still there, went to put it in 4x4 and it doesn't work, I would take it in for them to fix it but they'd rather argue it's not broken and waste more of my time and money, so I'm writing to WARN future customers that you will have problems with a vehicle from here and they will not help you out or do there part of fixing it under warranty, very disappointed with cam Clark, please beware of them! More

My 1st Service! Had great help setting up my 1st online service for my Ford Fiesta! Took my car in at 7 am & got a ride to work at Downward Dog Grooming in Airdrie. Had great help setting up my 1st online service for my Ford Fiesta! Took my car in at 7 am & got a ride to work at Downward Dog Grooming in Airdrie. Them they came & got me in the afternoon when my car was finished & to my surprise they had given my car a much need wash! Thank you More

Absolutely Poor Service from Sales Group Manager First off, being that I live in Airdrie, I figured that I would support the local business. Did our work, and complete a search of the Cam Clark Fo First off, being that I live in Airdrie, I figured that I would support the local business. Did our work, and complete a search of the Cam Clark Ford website, for used vehicles and in doing so, found a couple of F150 trucks that I was interested in. Made contact with the dealership via the internet requesting further information, and was provided with great service from Bryan Swanson. Made our way to the dealership to look at the trucks, and take it out for a test drive. Understanding that Bryan is a busy individual, dealt with another sale person (Kevin Suga), as I understand that Bryan indicate for Kevin to proceed. Took out a 2013 F150 FX4 and loved it, and was willing to proceed with the process of making an offer. Due to time constraints on Saturday, we were unable to finish everything, so I placed a hold on the vehicle, so that we could finalize or at the least negotiate further on the Monday. But before we left on Saturday, we put a potential offer on the table, hence putting a deposit on the truck to hold it. When I arrived on Monday afternoon to have my current vehicle appraised, I was given quite a unwelcome feeling. The sales person that I had dealt with on Saturday, I was told was unavailable, and was no longer looking after it, even though we had been communicating up to the time I came into the dealership. I was very apparent the minute that Rick Vero stepped into this, that Cam Clark Ford was not looking to make a sale on the truck I looked at. I was slapped in the face with a disrespectful offer for the value of the car I was planning on trading in ($4500 for a 2008 Acura TL Type S), REALLY? Its a little suspicious, that what I was offered for my vehicle was approximately the same value that I wanted to see reduced on the price of the truck. This has to be the most dishonest dealings I have ever had with a car dealership, it has nothing to do with Bryan and the internet group, or Kevin. It was truly apparent that Rick Vero was not willing to make any deal yesterday, and I don't know if I would ever consider going back to Cam Clark Ford because of this. I have read some of the other reviews, and other customers indicate that they were made to feel like a valued customer, well that is one feeling after yesterdays experience I did not feel. If any friend or family ever ask for a recommendation on where to purchase a Ford, Cam Clark will not be a dealership that I will recommend. More

Excellent Experience There is no doubt I will recommend to any of my peers, and family to purchase their new vehicle at Cam Clark Ford in Airdre. My Husband and I had grea There is no doubt I will recommend to any of my peers, and family to purchase their new vehicle at Cam Clark Ford in Airdre. My Husband and I had great experience with Ed Wan the Best Salesman Ever, We been treated well and very impressed of the deal we got. My husband Adrian Duhault is been a GM customer and lover of their products BUT after meeting Ed Wan, Adrian was impressed and xhange his mind. Now our Ford F150 is his First Ford Truck EVER!!!! More

We always get what we want Ed, Britt and Tk the best group to put together a deal!!!! Ed is superb at finding us what trucks we are looking for wether it be for personal or comm Ed, Britt and Tk the best group to put together a deal!!!! Ed is superb at finding us what trucks we are looking for wether it be for personal or commercial we would never consider any other sales man he knows his stuff. Theresa she's the numbers gal !!! She has always made it all work and very fast to!! Britney she's Great and is Eds right hand lady and knows the ins and outs of all our trucks!!! Thanks again crew see you all soon?? More

Excellent, couldn't have asked for better My experience with Edward and his assistant Brittney was fantastic. All my questions were always answered and they worked very hard to get me what I w My experience with Edward and his assistant Brittney was fantastic. All my questions were always answered and they worked very hard to get me what I was looking for. The finance department was also great. More