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Burlington Nissan

Burlington, ON

4.8
509 Reviews

4111 North Service Road

Burlington, ON

L7L 4X6

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509 Reviews of Burlington Nissan

February 25, 2017

Very friendly, courteous and patient service. As a female senior citizen, it is sometimes intimidating to deal with issues in a predominantly male industry. I was treated with the utmost respect More

by gail2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Hatton and Dean.
February 22, 2017

easy in and out went through fast lane and service was courteous and quick, as always i also showed up unannounced the week prior to get a recall service done and th More

by Pam Powell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
February 11, 2017

Bad services!!! Don' t waste your time to go there! bad services ever!! Nobody there really care about customers problem! Only thing they could do for me was keep tel More

by Jessica0703
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tracy ( service desk)and Ryan
Feb 13, 2017 -

Burlington Nissan responded

I trust our conversation cleared up some of the issues surrounding your Service visit. Customer Satisfaction is our #1 Goal. Best Regards. Bill Kooistra. Service Manager.

January 31, 2017

Rad Repair Good service with prompt no hassle warranty work on previous repair. Loaner provided while parts sourced and work completed. Frank provided excellen More

by 07 pathfinder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
January 12, 2017

Very good The place is clean and the people are friendly and the service is fast, most specially to dean for accommodating my appointment even for short notice More

by Jojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean & Jay
October 04, 2016

Customers come second Five family cars in seven years and they wiggle out of warranty repairs to gain points with head office. 2009 Versa off to the wrecker. From our More

by Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dean, Frank, Bill
August 26, 2016

Scammers DO NOT BUY FROM THESE PEOPLE!!! Very bad experiences from sales to service!! They are in it for money not to sell great cars. Their service peo More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
DEAN and FRANK
Sep 16, 2016 -

Burlington Nissan responded

All feedback is important to us. As a Service Provider it is our responsibility to bring recommended Services and Repairs to the attention of our Customers. Prioritizing them in order of importance. Safety 1st. If we have misquoted, it was due to an unfortunate human error, not a deliberate misrepresentation. Creating an exceptional service experience is our #1 goal.

August 19, 2016

Excellent service Dean and Frank are two of the best service advisors I have come across over all my years. I can trust their advice. Quick turnaround. More

by Rico649
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean and Frank
August 08, 2016

Amazing experience Matt was fantastic. There was no pressure and he was very knowledgable and informative. It was nice that he let us test drive on our own and utilize a More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
July 26, 2016

Bunch of con men I own a Nissan Rouge 2014 model with runflat tires. Last year, I had a nail puncture my runflat tire and I immediatley drove it to the dealership to More

by RunFlat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
Sep 16, 2016 -

Burlington Nissan responded

Thank you for your feedback. All comments are welcome. As to your experience with the Run Flat tires. They are intended to run without air for a limited amount of kilometers and at speeds under 80 kmph. The manufacturer does not recommend repairing them as they cannot guarantee the integrity of the tire after it has been run flat. It is always our intention to recommend the proper repair to our customers. Safety 1st.