Burlington Hyundai

Do not trust them !!! My fiancé went to fix his Hyundai Santa Fe 2015 about a week ago for his door that had electrical problem. He got his car back with more damage that t My fiancé went to fix his Hyundai Santa Fe 2015 about a week ago for his door that had electrical problem. He got his car back with more damage that the mechanic made and when he went back with good faith to tell them they damaged his car, they completely denied it and said it was already there. He tried talking to the supervisor and they also did the same so his car is damaged. They have told him that the best they could do is to send him to another mechanic and he had to pay for the damage. I would think that a dealership would be more trustworthy and honest when you’re paying for an overpriced mechanic for the service and it’s devastating that you can’t even trust the places you get your car from. It’s very disrespectful to their clients and I would not recommend going to a place that will screw you over just like that. More

Great Sales, poor service The purchase experience with Adam was great. But that's where it has ended. We've seen 3 different service managers run the service department and I The purchase experience with Adam was great. But that's where it has ended. We've seen 3 different service managers run the service department and I am not sure any of them know how to teach staff how to smile. We've had repeated come-backs for service not performed properly and service advisors who don't seem to know cars very well (one in the past was amazing but he has moved on). I won't buy another car from them simply because their service dept is so bad, especially compared to other dealers I've worked with. More

Dealer tried to sell us rebuilt wreck We went to Burlington Hyundai to look at a 2012 Nissan Versa. The car was advertised as a 'No accident' low mileage car. When we got there we found a We went to Burlington Hyundai to look at a 2012 Nissan Versa. The car was advertised as a 'No accident' low mileage car. When we got there we found a car that had been obviously repainted and had overspray all over the car. The rear fenders didn't line up with the hatch or bumper. When I pointed this out to the salesman, Jeff Hill, he said that the car had a clean car fax. He said that if we were interested with the car we should put a deposit down on it as he had a customer that had looked at it and was coming back to buy it this afternoon. The car is still listed on the lot over a week later. Stay away from this lot. More

Wonderful Shopping for a Used vehicle for my son proved to be more difficult than I expected. Several dealerships, three in fact, did not disclose important inf Shopping for a Used vehicle for my son proved to be more difficult than I expected. Several dealerships, three in fact, did not disclose important information about the vehicles we were interested in. Luckily we had done our research and have an excellent mechanic to advise us of such. The young man in sales, Jordan, was absolutely amazing. He was always transparent with information about a vehicle we were interested in. Never pushy, just patient and calm. Much appreciated as the car buying experience can be nerve racking. Thank you Jordan. I must also mention Scott, the preowned Sales Manager. Once again, very open and forthcoming. Both my son and I were appreciative. Honourable mentions go to Debbie at reception, Bharati and new comer Jason in Finance. All working together to make the experience as comfortable as possible. Thank you all. More

BAD TIRES Watch out for the scam on tires in Burlington Hyundai . I purchased a new Veloster from them and got just over 20,000km on them and they are bald now. Watch out for the scam on tires in Burlington Hyundai . I purchased a new Veloster from them and got just over 20,000km on them and they are bald now. In my opinion they put on old tires , which l did not notice. I called them and they brushed me off that they do not warranty tires , even through the manufacturer . I have been leasing cars for 30 years and never had l had a complete set of tires go bald this quick. Please check your tire and the warranty before leaving this poor excuse of a dealership !!!!!! More

Excellence again From start to finish the service experience was excellent. Booking online was done with ease and on-site professionalism was great! Would highly recom From start to finish the service experience was excellent. Booking online was done with ease and on-site professionalism was great! Would highly recommend dealership! More

A great job by the entire team! 9 months ago I purchased a new 2017 Elantra and was assisted by Product Specialist Jeff Hill. Fast forward to last week, I transferred my lease, and 9 months ago I purchased a new 2017 Elantra and was assisted by Product Specialist Jeff Hill. Fast forward to last week, I transferred my lease, and was helped by Financial Services Manager Jolayne Booth. Both were extremely knowledgeable, helpful, and best of all, a true pleasure to deal with! Would highly recommend Burlington Hyundai, and specifically these two individuals. Terry Vanderkruk More

Glad I called I feel fortunate enough to have bought from this dealership and, more importantly, dealing with Lori. She was extremely helpful and professional throu I feel fortunate enough to have bought from this dealership and, more importantly, dealing with Lori. She was extremely helpful and professional throughout the entire process. Lori truly takes care of her customers and would highly recommend her to anyone going to this dealership. More

They do their job. Comfortable waiting area. WIFI, Coffee etc.. All good. Usually wait when in for service. Drive - in service is very easy. They explain any extras if r Comfortable waiting area. WIFI, Coffee etc.. All good. Usually wait when in for service. Drive - in service is very easy. They explain any extras if required in advance, so no surprises. More

Excellent Lori was great to work with. She was extremely informative, helpful and friendly without being too pushy. She gave me different options and helped m Lori was great to work with. She was extremely informative, helpful and friendly without being too pushy. She gave me different options and helped me stick to my budget. More