Burlington Hyundai

I What a joke of an organization. Argued with other Hyundai dealerships over the phone related to my Hyundai Tuscon that was STILL under warranty and spent 3 days while I payed for a Argued with other Hyundai dealerships over the phone related to my Hyundai Tuscon that was STILL under warranty and spent 3 days while I payed for a rental out of pocket waiting on an email to confirm it was under warranty. NO follow up. I had to keep calling. Eventually I had to literally get my car towed out of there at my expense (300$ to Grimsby Hyundai) so the warranty work could be done which it was in very quick order. Absolutely shocking service department. More

My family has 5 vehicles and all are serviced through Burlington Hyundai. I work primarily with Justin V. who is courteous upon my arrival, respectful of my request and responsive to all my inquiries. Burlington Hyundai. I work primarily with Justin V. who is courteous upon my arrival, respectful of my request and responsive to all my inquiries. On occasion, I have had to work with others and am always treated with the same level of professionalism. More

The people there are all wonderful. Marissa and David answered all our questions and made the experience outstanding. Marissa and David answered all our questions and made the experience outstanding. More

Terrible experience. We purchased a used van and within 4 months spent almost $8000 in repairs.New transmission,front brakes,all fluids flushed out as they were extremely We purchased a used van and within 4 months spent almost $8000 in repairs.New transmission,front brakes,all fluids flushed out as they were extremely diry,new spark plugs,new battery,replaced solenoid switch and the list goes on.Lucky we bought the extended warranty.However we were still out over $4000 of our own money.Salesman David Sanderson nice guy when all is well but if you have a problem well good luck.There were other issues but you get the point i think.In retrospect we should have walked from the deal when we found out they were using stock photos of the van.The van they showed had features we wanted but were not actually on the vehicle we purchased.In summary buyer beware. More

Walter has been very helpful. with the knowledge of car and worked get the fair price with the knowledge of car and worked get the fair price More

One of the worst serviced dealer I had been with, unprofessional, lack of service experience, lack of management skill. Car towed in the dealer leave with them for 5 days and they said nothing wrong unprofessional, lack of service experience, lack of management skill. Car towed in the dealer leave with them for 5 days and they said nothing wrong with my car, car drive normal no faults no alerts, I took the risk paid the diagnosed and drove the car off the highway the car is stall again, towed back in and send me the quotes for few thousand dollars not even they removed the engine components to check or tested to confirmed. More

By far, the worst dealer we have ever dealt with and saleman John is very shady. Beware the requirement to finance your vehicle regardless of whether you want to or not. Would rate this dealer 0 stars saleman John is very shady. Beware the requirement to finance your vehicle regardless of whether you want to or not. Would rate this dealer 0 stars if possible More

I recently brought my 2022 Tuscon in for a service appointment and the experience I had was great, from start to finish it was just over an hour. The Service Advisor was friendly and informative. Gr appointment and the experience I had was great, from start to finish it was just over an hour. The Service Advisor was friendly and informative. Great experience. More

HAD A VERY BAD EXPERIENCE , GETTING MY CAR SERVICED THERE. THE SEVICE PERSON THAT WELCOMED ME . GREEDED ME WITH SAYING " TIME OUT" AS I WAS GETTING OUT OF MY CAR. NO STAR AT ALL !!!! THERE. THE SEVICE PERSON THAT WELCOMED ME . GREEDED ME WITH SAYING " TIME OUT" AS I WAS GETTING OUT OF MY CAR. NO STAR AT ALL !!!! More

Went to buy a car, inventory is quite low, that is not their issue, however when we discussed ordering and buying we were informed that you cannot buy for cash, the buyer must finance. This does not work their issue, however when we discussed ordering and buying we were informed that you cannot buy for cash, the buyer must finance. This does not work for me……we are gone!,, More