Budds' Mazda

Service - Air Bag Recall The service for dealership is fantastic, due to Katie, and her team. She has incredible people skills, personality, knowledge and common sense that s The service for dealership is fantastic, due to Katie, and her team. She has incredible people skills, personality, knowledge and common sense that should be treasured in dealers. She works well with clients and from what I have observed with her mechanics. Management needs to recognize her excellent service and the fact that she inspires trust, which is a rare asset in dealerships. More

Great service at service department! I enjoy receiving email reminders for service and then I received an email reminder for my service date. I always get a loaner which is important for I enjoy receiving email reminders for service and then I received an email reminder for my service date. I always get a loaner which is important for me, as your shuttle does not go to place of employment. Katie Andrews is awesome and have always had superior service from her. Super accommodating! More

Fabulous experience Sean Gooding was a pleasure to deal with. He has exceptional knowledge and a terrific sense of humour. Made us feel that we were special Sean Gooding was a pleasure to deal with. He has exceptional knowledge and a terrific sense of humour. Made us feel that we were special More

Service review The service staff were friendly and had my car finished faster than they had promised! I go out of my way to get my car serviced at this location now The service staff were friendly and had my car finished faster than they had promised! I go out of my way to get my car serviced at this location now because they are much better than the Mazda dealership near my house. More

oil change and checkup for 8000km I had a appointment for 09;30 Friday Oct 6th . Andrea processed the paperwork quickly and efficiently and what services would be included. Brendan was I had a appointment for 09;30 Friday Oct 6th . Andrea processed the paperwork quickly and efficiently and what services would be included. Brendan was requested by me to do the service and he did so efficiently and I am always appreciative of the car wash. All in all a great experience this time. More

Very pleased After a poor expierence at a different dealership, Rahul and Mehran made me feel like family by helping me pick all the best options for my new car. T After a poor expierence at a different dealership, Rahul and Mehran made me feel like family by helping me pick all the best options for my new car. They were extremely helpful and beyond friendly More

Customer Service I always get outstanding service form Andrea in the Customer Service department at Budds. She is always informative and keeps me up to date on what ne I always get outstanding service form Andrea in the Customer Service department at Budds. She is always informative and keeps me up to date on what needs to be serviced on my Mazda. More

Best service advisors in the business Katie and Andrea are easily the best advisors in the business. They give you excellent advice, guide you through the process, keep their promises, and Katie and Andrea are easily the best advisors in the business. They give you excellent advice, guide you through the process, keep their promises, and always deliver on time. I totally trust their opinions and advice. Always. Please give them a raise. More

Amazing customer service, and fast delivery! As buying my first car, I was obviously uneducated about a lot of things such as; warranties & upgrades. The people at Budds' Mazda were really eager As buying my first car, I was obviously uneducated about a lot of things such as; warranties & upgrades. The people at Budds' Mazda were really eager to help me understand all my options and give me the best possible service! It was a wonderful first time buyer experience & I will be recommending Budds' Mazda to all my friends and family. More

Building relationships with Mazda owners I have had two Mazda cars, both purchased at this dealership, under current and previous management. The sales experience really depends on the sales I have had two Mazda cars, both purchased at this dealership, under current and previous management. The sales experience really depends on the salesperson you meet but both of those who sold me cars were approachable and knowledgeable. The real gem here is the service team. Katie, Andrea and all of those who have worked with them go out of their way to be helpful, answer questions completely, propose appropriate but not excessive maintenance, fix things right/asap, and have always made me feel like a true partner in the care of my car. Because of this customer service, through 15 years of Mazda ownership I have only serviced my cars with their team. More