Budds' Imported Cars

Well Managed All the staff are great— Building and facility clean and modern. Service manager, Bill Stotts inspires confidence. Good waiting facilities. Good value All the staff are great— Building and facility clean and modern. Service manager, Bill Stotts inspires confidence. Good waiting facilities. Good value car rental. Great new coffee maker. More

Not honourable I traded my 2016 F-Type in for the 19. It was a demo & had some minor dents & paint chips. As part of the deal I wanted that fixed which they agreed I traded my 2016 F-Type in for the 19. It was a demo & had some minor dents & paint chips. As part of the deal I wanted that fixed which they agreed to. They had to repaint sections & the clear coat in those areas had runs in it that were crystallized. I pointed this out on pickup, I was told that would get looked after. When washed the car the following day, the raised clear coat runs chipped off taking paint with it. I sent pics right away & was asked to bring it in & show the service manager. It's not that convent for me to drop in since it is an hour dive out of my way but I did go in twice. He was not available either time. I put the car away for winter knowing it was documented & dropped it off early April with a warranty issue. I asked for those areas to be fixed at the same time. They notified me the car was ready but they could not warranty the clear coat issues. I was told to contact corporate which I did. Corporate calls me back several times to keep me posted. Finally I get a call from them saying the service manager won't return their calls so there is nothing more they can do. She said it is unfortunate (thanks tips) but even if he did call back they can't force them to fix this since each dealership is independently owned & operated. Lesson learned, I will never take possession of a vehicle ever again when it has issues on delivery. I can't trust anyones honour or word, they will say anything for a sale. More

Great service and everyone especially Tyler is wonderful to I appreciate a dependable, honest, courteous Service Department and Budd’s Jaguar fits that description! I deal with Tyler and he has always been extr I appreciate a dependable, honest, courteous Service Department and Budd’s Jaguar fits that description! I deal with Tyler and he has always been extremely helpful and dependable. They pickup and bring a loaner vehicle... all staff have been very nice and professional. Service is a critical component for me and Budd’s Jaguar has been wonderful to deal with on all levels. More

Great service! Great service on our F Type for the last 5 years, starting at the old shop and continuing at the new one. Will definitely stick with them. Great service on our F Type for the last 5 years, starting at the old shop and continuing at the new one. Will definitely stick with them. More

Budds walks their talk Service for my Fpace Excellent personnel in a new dealership that is the best I've ever seen. If you have to wait for your car expect to wait in an Service for my Fpace Excellent personnel in a new dealership that is the best I've ever seen. If you have to wait for your car expect to wait in an area thats like a high end hotel with all the coffee and snacks you can enjoy. Service Excellence delivered~!! More

Excellent Service As I have, for the past 20 years, I received excellent, friendly service. The service team is very experienced and take the time to explain any poten As I have, for the past 20 years, I received excellent, friendly service. The service team is very experienced and take the time to explain any potential problems and offer the appropriate options for addressing them. More

recent experience Excellent professional service Friendly courteous staff All expectations were met Highly recommended All was good Nothing else to add Will be Excellent professional service Friendly courteous staff All expectations were met Highly recommended All was good Nothing else to add Will be happy to go back for service More

Painless Saturday morning service Time for my annual service and the switchover from winter tires. Even though I arrived early, they took me right away. And the car was ready before I Time for my annual service and the switchover from winter tires. Even though I arrived early, they took me right away. And the car was ready before I knew it. Nice work. More

Install summer tires I have consistently received above average service at Budd's Imported Cars. For this appointment, Meagan McMillan gave me the day and time I requeste I have consistently received above average service at Budd's Imported Cars. For this appointment, Meagan McMillan gave me the day and time I requested. Tyler Newton was my advisor and completed the work by the time requested, called to confirm it's completion and provided an F-Pace Loaner for me to attend a business meeting. On prior visits, I have received the same above average service from Ian Draper and Mike Rodger. Great people to work with and I strongly recommend their service dept. More

Summer tires and oil change Bill Stotts and Ian Draper are the best in the business, not just for Jaguar / Landrover but compared to any car dealership I have experienced in over Bill Stotts and Ian Draper are the best in the business, not just for Jaguar / Landrover but compared to any car dealership I have experienced in over 50 years of driving. The service is outstanding and the mechanical team behind them is superb. Michael Beckley More