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Budds' BMW Oakville
Oakville, ON
706 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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706 Reviews of Budds' BMW Oakville
July 11, 2016
Took them 2 weeks and 3 returns to figure out what was wrong Took 2 weeks and a few trips for them to figure out was wrong with my X6M, car was returned on EMPTY and the rental costs were absorbed by me the clie Took 2 weeks and a few trips for them to figure out was wrong with my X6M, car was returned on EMPTY and the rental costs were absorbed by me the client...so this leaves me leaning towards this being my last BMW. It is never ending trips to service with the HUGE price tag attached. I will stick to MB... More
by aruba2015
Employees Worked With
Rich Acosta
June 16, 2016
Exceptional Customer Service Juan Orozco, Service Advisor exceeded my automotive service expectations in person at the dealership on June 2 and June 15.and in telephone discussion Juan Orozco, Service Advisor exceeded my automotive service expectations in person at the dealership on June 2 and June 15.and in telephone discussions immediately preceeding both of my appointments dealing with separate issues. Juan's quick grasp and in depth/thorough/quick handling of my situations was exceptional. Outstanding. The best I have ever experienced. The dealership is lucky to have him on the team. More
by Paul
Employees Worked With
Juan Orozco
May 12, 2016
Best in customer service Rich was a great salesman - overall a positive experience on every level. We had been looking at a mercedes but Budds was a much better dealership an Rich was a great salesman - overall a positive experience on every level. We had been looking at a mercedes but Budds was a much better dealership and that sealed the deal. More
by Ruth
Employees Worked With
Rich Acosta
May 10, 2016
great buying experience dealing with Faisal was a pleasure he is very professional and knows the product really well. i will be buying my next car from him. Thank you Faisa dealing with Faisal was a pleasure he is very professional and knows the product really well. i will be buying my next car from him. Thank you Faisal More
by Giritharan Sivalingam
Employees Worked With
Faisal Khan, Faisal Khan
April 29, 2016
Continuing Good Sales Care I have purchased two vehicles through Faisal and it has been an excellent experience both times. Faisal was particularly good at assisting us with ti I have purchased two vehicles through Faisal and it has been an excellent experience both times. Faisal was particularly good at assisting us with timing issues on both vehicles. I would recommend. More
by AB
Employees Worked With
Faisal Khan
April 29, 2016
Overall Experience Excellent Customer service from the beginning - starting with emails from Florida, follow up on info provided and then an unscheduled visit to the sh Excellent Customer service from the beginning - starting with emails from Florida, follow up on info provided and then an unscheduled visit to the showroom to select my new car.......every question was answered in an efficient and timely manner.....even those that , upon reflection, were somewhat peculiar......it was a pleasure to once again deal with Budds.....I purchased my FIRST NEW car there in 1992 . I recommend Budds to anyone that asks. Thank you Rich and Danielle. More
by Jazzie
Employees Worked With
Danielle, Rich Acosta
April 28, 2016
Best Salesperson around I bought a brand new 435 from Faisal. He was incredible not once did I feel pressured and he was so easy to talk to. Faisal was there every step of th I bought a brand new 435 from Faisal. He was incredible not once did I feel pressured and he was so easy to talk to. Faisal was there every step of the way and made sure I had the most exciting experience. I would recommend anyone looking to buy a BMW that they have to talk to Faisal. Thank you so much. More
by Daniel D
Employees Worked With
Faisal Khan
April 19, 2016
Great Service Olga was a very patient salesperson who was honest and worked hard to work within my budget. She treated me like a human being, not as a walking sale Olga was a very patient salesperson who was honest and worked hard to work within my budget. She treated me like a human being, not as a walking sale or dollar sign. Thank you Olga! More
by Milton76
Employees Worked With
Olga Ivanova
April 16, 2016
Excellent service Recently purchased my car but had to take it for servicing due to minor issues. Rob at servicing was absolutely fantastic and was able to resolve the Recently purchased my car but had to take it for servicing due to minor issues. Rob at servicing was absolutely fantastic and was able to resolve the issues in timely manner. He even went an extra mile and kept me informed about all the services performed and let me know the time remaining! Plus he got rid off some scuff marks. Thank you so much Rob...you are awesome:) Truly appreciate all your extra efforts! More
by Gracey
Employees Worked With
Rob
April 12, 2016
Great Purchase Experience - Cliff Fraser & Roger Begin Just picked up my BMW 650. Lots of technology and toys on this car. Excellent no pressure sales experience.with Cliff and Roger taking lots of time an Just picked up my BMW 650. Lots of technology and toys on this car. Excellent no pressure sales experience.with Cliff and Roger taking lots of time and patiently walking me through all the features of the car and ensuring I understood how it all works and was able to actually use it. They were also very honest on little tricks for some of the features. Excellent follow up and responded very quickly to any of my email or phone call questions after the sale and set me up with those internally in the dealership who could help. Ron Porter. More
by Ronp
Employees Worked With
Roger Begin, Cliff Fraser
