Budds' BMW Oakville

New X2 The reason I gave a 3 rating is due to the fact that I was told by the Sales Representative that no more costs would be incurred. I got to the Financ The reason I gave a 3 rating is due to the fact that I was told by the Sales Representative that no more costs would be incurred. I got to the Finance stage and they tried to sell me some other packages. Packages to put a coat on the car to deflect dings, package to get my windows tinted and being pressured to do so because the back one was tinted and not the others? Why would BMW even do this??? Tint them all or don't tint them at all. Makes more sense, doesn't it?? I feel that this cost should have been picked up by BMW. Also, I had purchased tires for my old/new car I purchased last year. I spent $500.00 on these tires because Sales told me that my old tires would fit on my new car. They didn't and I had to purchase them on the spot. I brought back these tires when exchanging my car last month and was told I would be taken care of for them. I received a Gym membership that was suppose to be a 60 day membership but there was less then a month left on it. Besides, I already have a gym membership and the cost of the tires certainly don't make up for this. I feel I have been duped and it has not been the first time. Otherwise, I love my new X2. I cld not save this page if I didn't pick an employee. Vijay was my sales rep. More

First time service After a somewhat confusing attempt to register on line for my first service (did not want to leave the car) I got the appointment. The service people After a somewhat confusing attempt to register on line for my first service (did not want to leave the car) I got the appointment. The service people were very helpful and courteous. More

Centered on the customer I bought a used i3 from Budds' and everything from the buying experience to servicing it has been top notch. When it's has been in for a few minor war I bought a used i3 from Budds' and everything from the buying experience to servicing it has been top notch. When it's has been in for a few minor warranty items Rob Stahr was very patient at answering any questions I had (as silly as they may have seemed to him), and making sure I was completely satisfied on the job being done. More

Professional courteous service I drive a I3 ( electric car ). Had the snow tires installed and a small service done. The car was left at the dealership overnight for a complete ch I drive a I3 ( electric car ). Had the snow tires installed and a small service done. The car was left at the dealership overnight for a complete charge. When i picked the car up the next day, no extra charge in the car. The charger was not working, would have been nice to have someone check this. This was the first blenish of this dealership. More

Buy from Moe! Purchased an M2 with a European Delivery which involved far more logistics than a traditional dealer purchase. Moe worked hard and tirelessly to ensur Purchased an M2 with a European Delivery which involved far more logistics than a traditional dealer purchase. Moe worked hard and tirelessly to ensure my entire delivery and ownership experience was flawless....which it was. I can't say enough to recommend Budds and more importantly Moe! Cheers Rob More

Great customer service experience from two key service team members, Joelene and Raja. Highly flexible and friendly. This has been my second time visiting this dealership an experience from two key service team members, Joelene and Raja. Highly flexible and friendly. This has been my second time visiting this dealership and on this occasion I was bowled over by service levels of both Raja and Joelene. More

Professional friendly service I had a great experience at Budds! Brent made the process easy, had all the info/details readily available and followed up appropriately. Will definit I had a great experience at Budds! Brent made the process easy, had all the info/details readily available and followed up appropriately. Will definitely recommend! More

Always a great experience! I bought my first new BMW at this dealership and have always had amazing service. The staff go out of their way to help you every time. I wouldn’t go I bought my first new BMW at this dealership and have always had amazing service. The staff go out of their way to help you every time. I wouldn’t go to another dealership!!! More

Purchase of pre-owned BMW This was my second pre-owned vehicle purchased at this dealer. In each case I received good, efficient, friendly service from all staff associated wit This was my second pre-owned vehicle purchased at this dealer. In each case I received good, efficient, friendly service from all staff associated with this purchase. More

Service experience Great Service with very friendly attitude, let me feel confidence.. This has been my experience since I bought my i8 from Budds’ BMW in 2016. . Thank Great Service with very friendly attitude, let me feel confidence.. This has been my experience since I bought my i8 from Budds’ BMW in 2016. . Thank you again, Joelene! More