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Brimell Toyota

Scarborough, ON

4.4
143 Reviews

5060 Sheppard Ave E

Scarborough, ON

M1S 4N3

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Showing 143 reviews

June 13, 2021

Very Bad Experience for my first Oil/Oil filter change. Regretted getting that ECP from them, had I known their service is like this, I would have decline it. No Integrity from them. None. Please don't dec More

by Jidoka
Recommend Dealer
No
Employees Worked With
tech#8852 vejay
May 06, 2021

I had my Rav 4 serviced at Brimell Toyota last May 3rd, and as always, they did a wonderful job. I commend Alice Ngai for being very capable, courteous and patient. More

by msgrpan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alice Ngai
January 21, 2021

Arjie Hisoler, Jenny Ngan and Jewel were very helpful and friendly. Everything went smoothly. This is my 2nd Rav 4 purchase. I would recommend this dealership. More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jewel
December 17, 2020

MASOOMA SHAH went above and beyond to help me purchase a vehicle........ She is an amazing person and I highly recommend having her on your side to get things done right... KNOWLEDGE ABLE PERSON . More

by Omey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Masooma shah
Jan 05, 2021 -

Brimell Toyota responded

We'll be sure to pass your kind words along to Masooma!! If we can help you with anything in the future don't hesitate to call, but until then please drive safe and stay healthy

November 20, 2020

If there was a cero star, I would rate my experience as such!! I went for a recall (fuel pump replacement) Mr Rajendra Dannie (received my car and told me it was going to be done, never mentioned anythin More

by rsarkady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rajen Dannie
Jan 05, 2021 -

Brimell Toyota responded

We're sorry for the delay in responding to you, we are running a smaller than usual staff due to COVID. It's unfortunate to hear you had an issue with your dealership. If it has not been resolved and you would like to speak on it further please email care@pickeringhonda.com with the details of your complaint, your phone number and your name as it appears in our records. Thank you and have a nice day.

November 17, 2020

I had my RAV 4 serviced at Brimell yesterday, and as always, they did a wonderful job. I especially commend Alice Ngai for being very efficient and courteous. I would recommend Brimell and Alice to my More

by msgrpan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alice Ngai
Jan 05, 2021 -

Brimell Toyota responded

Congratulations on your Rav-4 (and we're sorry about the delay in responding to you) If we can help you with anything else don't hesitate to reach out, until then please stay health and drive safe

October 24, 2020

I highly recommend Rajan!!! Rajan identified appropriate services, was timely, courteous, cost conscious and reliable. Very respectful, sensitive and caring professional I felt comfortable with. More

by Markham driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rajan, Nicole Taylor, Austin Ling
Jan 06, 2021 -

Brimell Toyota responded

We're very sorry about the delay in responding to you, we've been running a smaller than usual team as of late. It's great news that you enjoyed your shopping experience with Rajan, it means a lot to hear such nice things about a member of our team. If we can help with anything else in the future don't hesitate to reach out, until then please drive safe and stay healthy

Apr 21, 2023 -

Markham driver responded

I highly recommend Rajan and the staff at Brimell Toyota. Very knowledgeable, trustworthy, reliable professional who takes the best care of my needs as a driver.

October 21, 2020

Rajen was referred to me through a friend 3 years ago who bought his cars from Brimel Toyota. No regrets. He is knowledgable. Honest. He is a 10 out of 10. More

by Mike G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rajen Dannie
Jan 06, 2021 -

Brimell Toyota responded

We're sorry for the delay in responding to you, we are running a smaller than usual staff due to COVID. Thank you very much for taking the time to leave us a review, it means a lot to hear such kind things about a member of our team. If we can help you with anything in the future please don't hesitate to reach out, until then drive safe and stay healthy

September 16, 2020

I have never written reviews until now. Such a disappointment. Bought used Rav4 less than 2 years ago from Brimell and supposed to be Toyota certified. Barely any mileage on vehicle so went in for More

by IknowCARS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Douglas
Jan 06, 2021 -

Brimell Toyota responded

We're sorry for the delay in responding to you, we are running a smaller than usual staff due to COVID. It's unfortunate to hear you had an issue with your dealership. If it has not been resolved and you would like to speak on it further please email care@driveautogroup.ca with the details of your complaint, your phone number and your name as it appears in our records. Thank you and have a nice day.

July 26, 2020

Exceptional Service From Exceptional Employee Took my 2017 Toyota Camry XSE to CSN Collision Centre at Brimell Toyota on July 24, 2020. Received very friendly service and outstanding results fr More

by George Y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Woo
Jan 06, 2021 -

Brimell Toyota responded

We're sorry for the delay in responding to you, we're running a smaller than usual team at the moment It means a lot to hear you were happy with the service provided by our body shop and the customer service of Wayne. We'll be sure to let him know. If we can help you with anything else in the future don't hesitate to reach out, until then drive safe and stay healthy