Brian Jessel BMW

The service is so professional and best! C C Chen is the no. 1, I think so! C C Chen is the no. 1, I think so! More

Awesome service provided by Francis Poon and Colin Yeung. Colin was extremely patient and ensured to answer all our questions. He definitely went above and beyond! Great dealership and amazing staff!! Colin was extremely patient and ensured to answer all our questions. He definitely went above and beyond! Great dealership and amazing staff!! More

It was great to deal with Cary Lau again for our new X5. Life long customer and this is our 4th X5 sold to us by Cary. Life long customer and this is our 4th X5 sold to us by Cary. More

Great customer service with a personal touch. Appreciated going the extra mile by all involved and making buying my car a great experience. Highly recommend this dealership. Appreciated going the extra mile by all involved and making buying my car a great experience. Highly recommend this dealership. More

A special thank you to Cary and Burgess for their expertise and professionalism. Top notch customer service.. expertise and professionalism. Top notch customer service.. More

Staff has been very helpful and professional and I' m overall happy for choosing this dealership for my purchase. overall happy for choosing this dealership for my purchase. More

Brian Jessel BMW deserves a triple A ratings not only in sales but also in the maintenance services. sales but also in the maintenance services. More

As soon as I arrived the garage door was opened for me to proceed. Car was efficiently serviced. Of course I would recommend this service to my friends. proceed. Car was efficiently serviced. Of course I would recommend this service to my friends. More

My vehicle was picked up at the scheduled time and returned at the promised time. All costs were as discussed. returned at the promised time. All costs were as discussed. More

I leased a car here and when the lease was terminated I decided to buy out the car. I asked them to sell me the car based on what is on the lease contract and they accepted but they added one more thing. T decided to buy out the car. I asked them to sell me the car based on what is on the lease contract and they accepted but they added one more thing. They said we need to do inspection on the car to find out it is safe and sound. I said ok do it. Then they said I have to pay 399 $ + tax to compete inspection. I said I am buyer and you are seller so you have to do inspection to sell the safe car but they denied. I told the guy I am buyer and you are seller. The guy said"I am sale manager" . Can you imagine that? I said I am talking contractually. Finally after two days negotiation they said if you sign a waiver we sell the car without inspection. As I needed the car I signed that but I know it is still their responsibility to sell the safe car. These guys don't now anything about legal warranty. That waiver is nothing. I will escalate the issue that they charge people for inspection. More