Brian Jessel BMW

They sold me a new (400km) car - apparently driven by one of their dealers. What they didn't tell me was that it had been in an accident, repaired by their own body shop, not declared and not told to me duri of their dealers. What they didn't tell me was that it had been in an accident, repaired by their own body shop, not declared and not told to me during the sales process. I only found out many months later when I was involved in a minor collision and had it in at another repair shop. When confronted with this shocking information - they were all denials and claimed they had no idea. Even when I showed them proof that they had to have known - they are still refusing to do the right thing. Do not buy from these sheisters - you have no idea what you are going to get - even with a new car! More

The worst service possible. They will make you pay even for the staff that is under warranty. They tell you things need to be fixed, even when they are not broken. And they charge more then other BMW de for the staff that is under warranty. They tell you things need to be fixed, even when they are not broken. And they charge more then other BMW dealership. Go to Park Shore, it only a few minutes away over the bridge. I will buy a Lexus next time. More

When i frst went there not very friendly and no immediate help but after to get to know some people it was a good experience....way better than the daeler in richmond.<br><br>service manager there is really help but after to get to know some people it was a good experience....way better than the daeler in richmond.<br><br>service manager there is really helpful and friendly and very good guy to deal with! More