Brian Jessel BMW

Brian Jessel BMW Service Department never disappoints! I'm kept up to date on everything that is happening with my vehicle AND they even sent me videos of the walk around on my car while it was on the hoi I'm kept up to date on everything that is happening with my vehicle AND they even sent me videos of the walk around on my car while it was on the hoist. My service advisor Ash, the technicians and even the rental representative for the service loaner were super polite and knowledgeable. Most importantly, I felt heard and respected as a female vehicle owner (where other luxury vehicle dealerships have blown me off as someone who doesn't know anything.) BIG THANKS to the Brian Jessel BMW team. We will continue to bring our vehicles to you for your trusted care and service! Much appreciation. More

Overall great service - from sales to service. Been going to this dealer for years and it is the level of service that keeps me going back. Been going to this dealer for years and it is the level of service that keeps me going back. More

Pleasant and informative service with full disclosure of the whole process to completion including a wash the whole process to completion including a wash More

They serve so excellent and the professional everything on time thank you for your service I will come back again again on time thank you for your service I will come back again again More

The process of receiving my vehicle was very smooth and professional. The staff I interacted with were knowledgeable, friendly, and clear during each step. Overall, I would not hesitate to return to this d professional. The staff I interacted with were knowledgeable, friendly, and clear during each step. Overall, I would not hesitate to return to this dealership for further services. More

My wife & I drive the 3 series from Brian Jessel BMW for more than a decade. We love their services from sales to services. Special thanks to Cary Lau - sales, Sam Eng - services, Stacey & Burgess - finance more than a decade. We love their services from sales to services. Special thanks to Cary Lau - sales, Sam Eng - services, Stacey & Burgess - finance. They showed their professionalism all the time and they're definitely my trusted advisors in this industry! More

There is a reason why my wife and I have dealt with Brian Jessel BMW for more than 12 years: they are simply THE BEST. From General Manager Jim Murray to sales executive Cary Lau, finance manager Burgess Cho Jessel BMW for more than 12 years: they are simply THE BEST. From General Manager Jim Murray to sales executive Cary Lau, finance manager Burgess Chow and the rest of the team, the BJBMW crew unfailingly demonstrate that in this world, top-quality products, service and relationships matter. Even though my wife and I moved to Vancouver Island seven years ago, that didn't stopped us from returning to Vancouver to buy vehicles, including the latest -- a 2024 iX40. Wouldn't have it any other way. More

Good selection in their inventory, convenient location, clean and nice facility, courteous and professional staff. clean and nice facility, courteous and professional staff. More

I experienced an excellent and professional service when I bought and took delivery of my brand new 2024 iX on Oct 21, 2023. This was my fifth BMW vehicles I have bought from Brian Jessel BMW since 2005, an I bought and took delivery of my brand new 2024 iX on Oct 21, 2023. This was my fifth BMW vehicles I have bought from Brian Jessel BMW since 2005, and I believe I will continue to buy more from Brian Jessel BMW in the years to come. Cary Lau has served me for 15 years and is much appreciated for his excellent service. Thank you Brian Jessel BMW. More

I would buy my car from nowhere else but Brian Jessel BMW. I have already purchased two. The cars are gorgeous and I have nothing but praise for the sales and the service experience. BMW. I have already purchased two. The cars are gorgeous and I have nothing but praise for the sales and the service experience. More