Brantford Toyota

New Car Purchase Eric, Emma and Craig were amazing to deal with. Got me a good deal on my car, made it simple to understand and lots of laughs going through the proce Eric, Emma and Craig were amazing to deal with. Got me a good deal on my car, made it simple to understand and lots of laughs going through the process. I would definitely recommend them to anyone looking for a new vehicle! Thank You! More

Awesome Toyota dealer! My husband and I just bought another Rav 4! Our experience at the Brantford Toyota was an awesome one! We dealt with Garnet, Drew, and Emma. They we My husband and I just bought another Rav 4! Our experience at the Brantford Toyota was an awesome one! We dealt with Garnet, Drew, and Emma. They were very professional and very knowledgeable. They made it so smooth and easy for us. All three explained everything that we needed to know about our new Rav 4. Emma was so helpful with showing us how to use the apps. She helped us with making sure our phones were connected! Also, she made sure we were comfortable knowing we knew the features to our new vehicle. Garnet, was very knowledgeable and expalined the features and everything else we needed to know about the Rav 4. He made us feel very comfortable through the whole purchase. Very kind gentleman. The customer service with all of whom we dealt with were friendly and professional! We will definitely recommend Brantford Toyota! Mary and Alan Kydd More

Best Certified Used Car Purchase Ever I had a great used car buying experience. After outlining specifically what I was looking for the team at Brantford Performance went to work. After a I had a great used car buying experience. After outlining specifically what I was looking for the team at Brantford Performance went to work. After a month Ben completely exceeded my expectations on price, trimline, and certification. We've just returned from our first road trip to Barrie and are completely happy with our Certified 2014 Venza V6 LTE. Thank you Team Performance! Geoff More

Waste of time I had an appointment for 3:30 on a Friday for a new Heat Sheild to be installed.....pretty easy job no big deal.....Well i was wrong,seems like they I had an appointment for 3:30 on a Friday for a new Heat Sheild to be installed.....pretty easy job no big deal.....Well i was wrong,seems like they ordered the wrong part and at 4:15 they told me about the problem and that they will order the right one in,after wasting 45 minutes on god knows what.No real apology for being useless or anything.I would not recommend this place to anyone....run More

Poor customer service This is worse dealership service I have ever dealt with in over 40yrs. I have always used service from dealership I purchased car. Out of four service This is worse dealership service I have ever dealt with in over 40yrs. I have always used service from dealership I purchased car. Out of four services I had for my 2015 car three of them were a nightmare, the last being worse. Joe tried to tell me something I knew was wrong and he would not believe me until I went to car and produced past bills. I found this very unprofessional for someone in customer service. I am truly sorry I went with Toyota and not listened to my husband and bought a Mazda. More

Fabulous service adviser excellent quality of service I have been to brantford toyota few times since I moved to Brantford, I must say it's one of the best Toyota dealerships I have been to...I have been I have been to brantford toyota few times since I moved to Brantford, I must say it's one of the best Toyota dealerships I have been to...I have been a toyota owner for almost 10yrs. I have been to 6 different Toyota dealerships, this one is different, customer service product knowledge and excellent. My favourite service advisor is Dave, he is one of a kind. This is for service, I be looking forward to but my next toyota very soon and will update the review with the sales department. Hopefully it be the same with sales, fingers crossed. More

Traveled from KW to buy my car. Honestly some of the best service. I am very happy with my purchase and the guys I worked with. Great prices. They car I bought(Dodge Avenger) was Honestly some of the best service. I am very happy with my purchase and the guys I worked with. Great prices. They car I bought(Dodge Avenger) was $4000 cheaper than any other dealer in a 100KM radius. Eric also gave my Girlfroed a gift basket. I would recommend this place to anyone! More

Very Poor Customer Service STAY AWAY Took my new Tacoma 2016 in for a warrantee issue with the air bag light. After numerous trips to dealer to fix a recurrent problem on a brand new tru Took my new Tacoma 2016 in for a warrantee issue with the air bag light. After numerous trips to dealer to fix a recurrent problem on a brand new truck the finally had to replace the whole wiring harness for the truck, in the process the drivers side door inside panel was scratched . Which I was accused of doing with the seat belt by the front service advisor . After talking to the dealer manager it was replaced . After the work was completed now the truck has intermittent starting problems and the dealer manager is saying I have to go back to the dealership I bough the truck from even though its under a Toyota warranty and they completed the work . Extremely unhelpful and not the type of customer service you would expect from a dealership who refuse to take responsibility for shoddy unprofessional work .And the part that is insulting is this right from the mission statement "the best possible customer service with top-notch repair/maintenance work Every person that walks through the door is entitled to the same great experience. Certainly not the level of service you should get from a Toyota. More

Review of Brantford Toyota If you are looking for the best prices and fantastic service- this is the place. Nothing but great things to say about these guys. We ordered our ne If you are looking for the best prices and fantastic service- this is the place. Nothing but great things to say about these guys. We ordered our new truck on Saturday- after having a really bad experience with Strickland Toyota in Stratford. We left Brantford (which by the way is the oldest Toyota dealership in Ontario)feeling fantastic. We got an amazing deal on a new 2017 Tacoma. Looking forward to the arrival of our new ride - the first week off September! Thank you guys for your amazing service- we will be speaking highly of your dealership to all our friends and family. Thank you Chris, Eric and Drew- you guys were exceptional! More

I bought online a Camry hybrid. Nick offered a great price and was very open with me, an unknown buyer. Everything with Brantford Toyota went smoothly from the initial contact to the delivery. Thanks price and was very open with me, an unknown buyer. Everything with Brantford Toyota went smoothly from the initial contact to the delivery. Thanks Nick and Jack for the experience. I will recommend Brantford Toyota to all my friends as a great place to do business. Doug More