purchased my 2012 outlander from brampton mitsubishi and i have been very satisfied with the service and interaction with various service people. paul the service manager has been very helpful and co operative when doing service on my vehicle. the service staff is always willing to help and they do the work in exactly the time specified. Alicia has been really cheerful and always helps with you questions and responds quickly to your inquiries. would i recommend this dealership? absolutely. without exaggeration, this is the best vehicle i have ever owned. that being said there has been routine repairs but with proper maitenance and service at this dealership, my outlander with 185000kms is running perfectly. friendly staff and great service, does it get any better than that?