Bramgate Volkswagen

Customer service We really appreciate the customer service reps there. Especially Oscar he was very good with us. Explained everythimg in detail and helped us underst We really appreciate the customer service reps there. Especially Oscar he was very good with us. Explained everythimg in detail and helped us understand everything and not the least is Joanne the finance manager. She is too good. More

Great Dealership This was my third purschase through Bramgate VW and the ninth within my family and we have always had a great sales expierance since 2002. Bramgate as This was my third purschase through Bramgate VW and the ninth within my family and we have always had a great sales expierance since 2002. Bramgate assisted with diesel settlement inquiries while selecting my new vehicle and I am extremely satisfied with the vehicle that was provided to me. The vechicle was clean and in excellent condition on the day of delivery and was by far the best delivery day I have had for a third purchase. More

Eager to please Amazing dealership, with outstanding sales staff, that are eager to please their customer. Take that extra mile to please and give you exactly what y Amazing dealership, with outstanding sales staff, that are eager to please their customer. Take that extra mile to please and give you exactly what you want. Outstanding, professional attitudes! I love my Beetle. I would say its the best purchase I ever made for myself. I wanted a red one, and visited the dealership many times to inquire. Finally, one Saturday I walked in and inquired again. I spoke with Jiri Kazda, who informed me that it was my lucky day, and that one just arrived on the lot. So we went out to take a look, it just arrived, and still had tape all over it. So I thought about it for a few hours and came back Jiri was with a client, so I spoke with the Manager, Hugh Payne who was exceptional ! I wanted to see it with tape off, and of course a test drive. They had my beetle untaped and ready for a test drive immediately while I waited. Wow !! with service like that, I bought my beetle that day!!!! Ricky Kurl, thanks to his expertise I got the perfect wheels that suit my beetle, he was certainly a great help with the extras I wanted. Thanks to everyone who helped me, I'm a Beetle Bramgate Vokswagen LOVER!! Jiri was wonderfully perfect, and could not do enough to make sure I left absolutely happy when I picked up my beetle. Big thanks to Jiri !!!! I will be sure to say hi when I'm in for my first oil change :) More

Top class service!! Very excited with my first VW purchase. Love the car, and Jiri's & Ricky's top class service made the experience very pleasant. Great Job!! Very excited with my first VW purchase. Love the car, and Jiri's & Ricky's top class service made the experience very pleasant. Great Job!! More

Fantastic! Chris sold us our Tiguan. He was fantastic, you definitely made a life time customer out of us. Thanks for all your help Chris! Joanne also helped Chris sold us our Tiguan. He was fantastic, you definitely made a life time customer out of us. Thanks for all your help Chris! Joanne also helped us with the financing and she is so approachable and funny! She made the experience great! Thank you Bramgate VW! More

Great experience! Daniel was very helpful to my partner and I (very inexperienced used vehicle shoppers). While we ultimately weren't able to find the right vehicle at Daniel was very helpful to my partner and I (very inexperienced used vehicle shoppers). While we ultimately weren't able to find the right vehicle at Bramgate (we were too picky), Daniel did his best to help us without any pressure at all. In the future we will definitely make Bramgate and Daniel a first stop when buying another car. More

In my new Golf R and loving it. From the moment I stepped into the dealership everyone took the time to answer my question especially Daniel Turner. My intention wasn't to buy a car From the moment I stepped into the dealership everyone took the time to answer my question especially Daniel Turner. My intention wasn't to buy a car that day but Daniel put on his A game and represented VW and got me excited about the car. I would recommend bramgate VW to everyone I know that's considering a VW. THANKS More

Friendly and informative sales representative Our sales representative was very knowledgeable, organized and proactive. My family and I live about an hour away and he was very honest about the c Our sales representative was very knowledgeable, organized and proactive. My family and I live about an hour away and he was very honest about the car so that we would not waste a trip. He kindly reminded us what to bring when we picked up our new family-friendly mini-van! Love the new car! Thank you for your service! More

my new dune My new car is absolutely amazing! It is a smooth drive, easy selection & everything was straight forward to understand. Everyone was helpful and my da My new car is absolutely amazing! It is a smooth drive, easy selection & everything was straight forward to understand. Everyone was helpful and my daughter loves her new car! More

Fantastic sales experience Our search for a new car involved 4 different vehicle brands and 5 different dealers. The experience with 4 of the dealers was good for the most part. Our search for a new car involved 4 different vehicle brands and 5 different dealers. The experience with 4 of the dealers was good for the most part. Our experience with Bramgate Volkswagen was exceptional. We dealt with Chris Fernandez whose personal and professional approach was outstanding. He understood exactly what we were looking for in a vehicle and promised that he would give us his best "no haggle" price. We told Chris that we had done our research and had narrowed our vehicle search to 2 brands and vehicles, with the 2017 Jetta Wolfsburg being one of the finalists. When we arrived at Bramgate on a busy Saturday morning, Chris had the vehicle ready and waiting for us to test drive. He explained the various vehicle options that were equipped on the 2017 Jetta Wolfsburg and sent us on our test drive. When we returned to Bramgate, we sat down with Chris and he delivered on his promise with a price that required no haggling. Chris then introduced us to Ricky Kurl who completed the financial part of the deal in a friendly and professional manner. Ricky approved our financing on the spot and thoroughly explained the optional extended warranty that was available to us. We returned to Bramgate and picked up our new Jetta on the delivery date that we arranged with Chris. The vehicle was waiting for us in the service bay and Chris again provided a thorough overview of the vehicle features. You know that "buyer's remorse" feeling you sometimes get after purchasing something? There was none of that. Bramgate Volkswagen delivered a fantastic car buying experience! Thanks to Ricky and especially to Chris for their outstanding customer service! More