Bramgate Volkswagen

Good Dealership, Poor Purchase Experience I have been a client of Bramgate for some 22 years, and continue to give the dealership high marks for its service and professionalism. That said, I have been a client of Bramgate for some 22 years, and continue to give the dealership high marks for its service and professionalism. That said, I recently purchased (May 5, delivered July 10) VW Golf through the Diesel buyback/trade-in programme. My experience with Ricepoint, and the entire programme as a whole, was a pain in the xxx - too bureaucratic, too slow, and lacking in respect for the customer. More

Out with the old (2015 Golf TDI) in with the new 2018 Atlas After all the headaches with Rice point, Chris was amazing to deal with and made the transition extremely easy. Would highly recommend seeing Chris fo After all the headaches with Rice point, Chris was amazing to deal with and made the transition extremely easy. Would highly recommend seeing Chris for your VW needs. More

New Alltrack After the ordeal with trying to get my TDI traded in, I chose to stay with Vw mainly because of Daniel Turner at Bramgate. He was not pushy, he was re After the ordeal with trying to get my TDI traded in, I chose to stay with Vw mainly because of Daniel Turner at Bramgate. He was not pushy, he was respectful, efficient and honest. Although I am not quite happy with the Alltrack (road noise etc), I was thoroughly happy with the service I received from Daniel. I emailed him my concerns and he was so quick to get back to me. He did his best to support me through the ordeal with Ricepoint. He was honest the entire way out. This dealership cares about their customers and try their best to help you as much as they could. I would recommend them anytime. I went to the Pfaff dealership in Newmarket, where I bought my TDI, and I found the staff there to be rude and inexperienced. I was left waiting for about 20 minutes to speak to someone who actually knew about the cars - the lady that was originally set to work with me told me that she did not know much about the vehicles. The subsequent staff who came to explain about the trade in - was rude and condescending. The minute I met Daniel, he had my trust and I was willing to go back with a VW because of the service I received at Bramgate. Thank you so much! More

New 2017 Golf Sportwagon- returning 2011 Jetta TDI Purchased our 2011 TDI Jetta from Bramgate thru Jiri. Returned to Bramgate and Jiri to purchase new 2017 Golf Sportwagon. Jiri was very helpful in the Purchased our 2011 TDI Jetta from Bramgate thru Jiri. Returned to Bramgate and Jiri to purchase new 2017 Golf Sportwagon. Jiri was very helpful in the process of returning our TDI to VW. He pointed us in the right direction in getting proper options for new vehicle and not over selling unneeded options. More

Excellent Service Jiri Kazda and Joanne Yulo are fantastic to deal with. They take the time to explain the process so that all your questions are answered. Jiri Kazda and Joanne Yulo are fantastic to deal with. They take the time to explain the process so that all your questions are answered. More

NEW PASSAT 2017 !!!! I bought my Passat 2017 last week from Bramgate VW and I am fully satisfied with there service rather than 401 VW. David (sales) & Ricky (Finance) exp I bought my Passat 2017 last week from Bramgate VW and I am fully satisfied with there service rather than 401 VW. David (sales) & Ricky (Finance) explain each & every step and whatever they promise did on time.Staff at VW Bramgate are very friendly, knowledgeable and treat there customer in a helpful manner. I will definitely recommend all my friends & family to BRAMGATE VW for sure !!!! Thanks Guys Really Appreciate For Great Experience At Bramegate VW!!!!! More

2017 Golf TSI (standard)!! My son went into the dealership alone to purchase a 2017 Golf. The staff treated him with respect and were extremely helpful and friendly despite his My son went into the dealership alone to purchase a 2017 Golf. The staff treated him with respect and were extremely helpful and friendly despite his age. They took him seriously and ended up with the sale!! Thank you Team Bramgate VW!!!! I will be back to purchase my own VW because you showed you care about ALL potential customers! More

Amazing Customer Service We just purchased our second vehicle from Bramgate VW. Their customer service and professionalism is exceptional. Chris and Joanne went above and beyo We just purchased our second vehicle from Bramgate VW. Their customer service and professionalism is exceptional. Chris and Joanne went above and beyond to make our experience flawless. More

Great Service on a purchased car I recently purchased a car from Bramgate Volkswagen, the service was great. The customer service did an amazing job and led to me to exactly what i wa I recently purchased a car from Bramgate Volkswagen, the service was great. The customer service did an amazing job and led to me to exactly what i was looking for with very little hassle. They were very friendly and was useful and very descriptive with every feature from the ar. More

New Tiguan! Francesco was very helpful and got us a great deal on our new Tiguan with the trade in of my vw jetta TDI! I would definitely recommend this dealershi Francesco was very helpful and got us a great deal on our new Tiguan with the trade in of my vw jetta TDI! I would definitely recommend this dealership. More