Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bramgate Volkswagen
Brampton, ON
2,208 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
2,208 Reviews of Bramgate Volkswagen
February 26, 2013
I enjoyed the pressure free environment while observing the VW jetta which I fell in love with, after observing all the physical characteristics of the car Chris in a professional and friendly manner appro the VW jetta which I fell in love with, after observing all the physical characteristics of the car Chris in a professional and friendly manner approached me and was able to answer all my questions about the vehicle, Afterwards I was able to arrange a test drive at my convenience and was given time to think about it, and make final decisions with NO pressure. I also very much appreciated all the help I was given when I called to ask details from Christopher and Joanne. When the decision became clear that I wanted to purchase the VW Jetta TDI Chris went the extra mile to help meet my budget and stayed after hours crunching numbers, and to help get my previous vehicle purchased at a reasonable amount which was convenience for me. Unfortunately when I went to pick up the vehicle, Chris was unavailable. At first I was uncomfortable but after being attended by Sudir who was just as professional and friendly as Chris I became more relaxed. Sudir had a vast knowledge of the car and all its specs and details and was very helpful and took a lot of his time to make sure I was satisfied. Over all it was a great experience I am 100% satisfied. Thank you very much VW Brampton, Keep up the good work. More
by lufemoe
Employees Worked With
Sudir Luthra, Christopher Fernandez, Joanne Yulo
Helpful February 24, 2013
At Bramgate volkswagen located in Brampton, we had a very good overall experience. There was great customer service and knowledgeable staff. Thank you very much. good overall experience. There was great customer service and knowledgeable staff. Thank you very much. More
by lamurray
Employees Worked With
John Forth
February 18, 2013
I have been a loyal customer of John Forth and Bramgate for over 30 years. Both have been consistently great. However as positive feedback only, you should do something so a customer is not left wanderi for over 30 years. Both have been consistently great. However as positive feedback only, you should do something so a customer is not left wandering the showroom for well over an hour waiting for another customer dispite making an appointment.... and then given 20 rushed minutes to pick up a new vehicle prior and during close down of the dealership at 9pm. Also I found out the car had not been road tested and I have annoying rattles inside the passenger side dash board. Busy is one thing but suggest your traditional quality and customer focus needs some attention. Perhaps a receptionist? Perhaps the sales manager should have more contact and not rudely interupt the salesman on other business while talking with the customer? But great nonetheless because I know everyone tries, and for that I will still remain a loyal customer. More
by haynesbm
Employees Worked With
John Forth, Joanne Yulo
February 15, 2013
Great Dealership! Staff are super friendly and great to work with. I have bought 2 cars from Bramgate this year, both times dealing with Sudir and Joanne. I couldn't have asked to be treated any better, aw work with. I have bought 2 cars from Bramgate this year, both times dealing with Sudir and Joanne. I couldn't have asked to be treated any better, awesome dealership! More
by MattDi
Employees Worked With
Sudir Luthra, Joanne Yulo
February 14, 2013
I had first met Marco back in December when I walked into the dealership. Not only did Marco answer all of my questions in a professional and courteous manner, he went beyond his role and made that personal the dealership. Not only did Marco answer all of my questions in a professional and courteous manner, he went beyond his role and made that personal connection. He was great, easy going and very knowledgeable.I never felt that 'salesman' vibe from him. Even after purchasing my vehicle he still went out of his way to keep in touch to make sure I was/am getting the most out of my vehicle. Marco: thanks for everything! More
by MariamN
Employees Worked With
Marco Orellana
February 12, 2013
My husband Neville and I purchased a new 2013 Jetta from My husband Neville and I purchased a new 2013 Jetta from Marco in December it was such a great experience. He was knowledgable, friendly and made ch My husband Neville and I purchased a new 2013 Jetta from Marco in December it was such a great experience. He was knowledgable, friendly and made choosing a Volkswagon very easy. I would recommend Marco he was not your typical salesperson he was like the guy next door. He's young smart, and very professional. I felt no pressure or stress to buy a vehicle. Now we are proud members of the VW family. Neville Campbell l More
by Neville2000
Employees Worked With
Marco Orellana
February 05, 2013
Great experience. Knowledgeable, low pressure staff allowed me to make an informed decision at my own pace. If I needed to replace my car tomorrow, I would definitely return to this dealer/staff. allowed me to make an informed decision at my own pace. If I needed to replace my car tomorrow, I would definitely return to this dealer/staff. More
by Mr Gee
Employees Worked With
John Forth
February 03, 2013
The sales representative who assisted me was very helpfull with quite good knowledge about the car I was asking information about and very friendly with lots of patience and manners who really kept m helpfull with quite good knowledge about the car I was asking information about and very friendly with lots of patience and manners who really kept me happy during whole transaction. More
by Bahmany2002
Employees Worked With
Christopher Fernandez
February 03, 2013
By far Marco and Joanne have shown us the greatest customer service I have encountered in my lifetime. Friendly, helpful, resourceful and knowledgeable. I will definitely recommend Bramgate. customer service I have encountered in my lifetime. Friendly, helpful, resourceful and knowledgeable. I will definitely recommend Bramgate. Your employees are committed and passionate about their work and deliver solutions. I strongly recommend both Marco and Joanne for their commitment to customers, high standards and fostering of work excellence. More
by leomauro
Employees Worked With
Marco Orellana, Joanne Yulo
February 02, 2013
Chris made the experience of buying a brand new car extremely easy and very enjoyable. He was able to answer all my questions and concerns I had while deciding whether or not to purchase the car. extremely easy and very enjoyable. He was able to answer all my questions and concerns I had while deciding whether or not to purchase the car. I will definitely be looking to purchase from him again. More
by gsnider12354
Employees Worked With
Christopher Fernandez
