Bramgate Volkswagen

My new 2014 Jetta TSI Love my car!!! So happy. Thanks BramGate VW!! Wayne Basset has been selling cars to my family for years and continues to be a great sales person, very Love my car!!! So happy. Thanks BramGate VW!! Wayne Basset has been selling cars to my family for years and continues to be a great sales person, very helpful, friendly, and an overall great person More

A TRULY FABULOUS EXPERIENCE I was looking for a convertible. I had tried out the Fiat but felt that it was really too small. I knew that Volkswagen had a couple of models avail I was looking for a convertible. I had tried out the Fiat but felt that it was really too small. I knew that Volkswagen had a couple of models available. Walked into the showroom and "fell in love" with a Candy White convertible. Tried out the EOS, and even though it was a beautiful car, felt it had way too much power for me. Brought my husband and he agreed with me and we purchased "Candy". It was a delight dealing with everyone there. I would not hesitate to recommend them to anyone. A TRULY FABULOUS EXPERIENCE. More

Repeat owner The staff was very professional the walk me threw the whole proses originally I was going to lease and when we broke it down it was better to use the The staff was very professional the walk me threw the whole proses originally I was going to lease and when we broke it down it was better to use the VW select.Marco showed me several modals and did not get frustrated when I kept changing from model to model this is my second car that I have bought at this dealership thank you to all. More

Not your average dealership From the moment you walk into Bramgate VW, whether it be sales or service, you can be sure to find at least one friendly face and a real human-being. From the moment you walk into Bramgate VW, whether it be sales or service, you can be sure to find at least one friendly face and a real human-being. Michael Carroll, John Hopmans and Rui Canto go above and beyond their job requirements. They're honest people who genuinely care. Thank you for everything gentlemen! More

VW just do NOT care anymore ? 2010 Jetta TDI develop intermittent fault within gear box causing to disengage gear when driving and return to normal operation required OFF-ON-START 2010 Jetta TDI develop intermittent fault within gear box causing to disengage gear when driving and return to normal operation required OFF-ON-START again. I've found 2010 Jetta recall # 74249 with very similar problem that I have: Recall Summary VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES. Consequence THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING. Remedy VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987. UPDATE June 06, 2014 My car has been inspected by two independent VW/AUDI experts and they can NOT confirm that is indeed "magnetronic", assembly that includes TCM computer. In fact, they did NOT find any fault in my car. Communication to TCM module is all OK. Furthermore, car has NOT fail for last 6 days ! For now, I will NOT change TCM, but for sure will look for new car. UPDATE June 07, 2014 That was good till yesterday and car has failed badly several times. Now I do not have other choice than $2000 TCM assembly without warranty that this will indeed clear this problem. I would expect a little more from VW cars in general, however I would like to stress that this is NOT Bramgate VW fault and I do apology Bramgate service staff for hush words in this review. I will update in 2-3 weeks of the result. More

Painless The whole experience was excellent from the time of arrival to the final sales process - Andrew and his team were great - would highly recommend this The whole experience was excellent from the time of arrival to the final sales process - Andrew and his team were great - would highly recommend this dealership to family and friends More

Great staff, great cars! Being a first-time car-buyer, the staff at Bramgate VW made my first experience at a car dealership very pleasurable. I bought the car the same day a Being a first-time car-buyer, the staff at Bramgate VW made my first experience at a car dealership very pleasurable. I bought the car the same day as I walked in to test drive the vehicle, thanks to the great work of Wayne and Mike. Wayne is an excellent salesman, and was very accommodating when it came to exploring the vehicle and answering all the questions I had - he continued to sell me the car even after I had already purchased it, going over all the bells and whistles. Joanne is extremely friendly and helpful, helping me make the best choices for my car financing and even helped me find the best deal on an insurance policy which I hadn't heard of, which was much appreciated! Thanks Bramgate staff!! Loving my first car!! More

Review Staff were helpful, friendly and the most importantly we never once felt intimidated or pressured to buy. I personally hate shopping for cars because Staff were helpful, friendly and the most importantly we never once felt intimidated or pressured to buy. I personally hate shopping for cars because of the dealership atmosphere, pushy salesmen that never seem truthful and are only eager to sell, rather than figure out what the customer is interested in. Marco was the complete opposite of that, he really took the time to understand what we were looking for, he was patient, kind and very knowledgeable about all of the vehicles. Joanne was great, she did everything she could to help us. She really made sure we were happy with everything we purchased. The best dealership I have ever been to in terms of atmosphere and customer service. I will definitely recommend it to my family and friends. -Isabel Maia More

Great expereince overall I had a great experience. Roxy was so helpful. I know nothing about cars! So I had so many questions and he answered them all with no fuss. When I exp I had a great experience. Roxy was so helpful. I know nothing about cars! So I had so many questions and he answered them all with no fuss. When I explained my ordeal to him, he did not judge me he simply discussed my options and we went from there! A week later I drove out in my dream car. I would recommend this place to anyone! More

Great experience Good dealership with friendly and helpful sales and service staff. Hugh was very helpful with our purchase and Wayne was instrumental with getting us Good dealership with friendly and helpful sales and service staff. Hugh was very helpful with our purchase and Wayne was instrumental with getting us acquainted with our Passat during the closing of the purchase. My 2012 Passat was handled with a lot of care during the service. More