Bramgate Volkswagen

Excellence customer service experience Thank Jiri Kazda for your kind and friendly service you have help me to get into my first new car was nice to do business with you. Thank Jiri Kazda for your kind and friendly service you have help me to get into my first new car was nice to do business with you. More

GTI for Life We drove over 100km to look for my dream car and it was worth every km! Such a great staff and so willing to explain every step efficiently and made t We drove over 100km to look for my dream car and it was worth every km! Such a great staff and so willing to explain every step efficiently and made this experience so easy. Great pricing too...actually excellent, hence why I bought my new car! Thanks bramgate :) More

Excellent customer service Purchased a 2013 Jetta.Great customer service.Friendly service and a great price.I would recommend this dealership.Overall excellent experience.Marco Purchased a 2013 Jetta.Great customer service.Friendly service and a great price.I would recommend this dealership.Overall excellent experience.Marco and Chris were great. More

Purcahsed a Pre Owned Car Purchased a pre-owned 2011 Jetta. Received good friendly and informed service. Price, service and professionalism were the things that stood out for Purchased a pre-owned 2011 Jetta. Received good friendly and informed service. Price, service and professionalism were the things that stood out for us. Ultimately, we didn't feel as though we were being forced into anything we didn't want to do. We were given many opportunities to come and see the car and test drive it. If we had any concerns or issues, they were quickly addressed and solved. We would recommend this dealership to anyone who wants a VW or who might be considering pre-owned. More

Golf Happy Miltonian My wife and I had a wonderful buying experience with this Dealership. They really took the time to explain and walk you through everything and not onc My wife and I had a wonderful buying experience with this Dealership. They really took the time to explain and walk you through everything and not once did we feel rushed. Joanne and Daniel did an amazing job of making sure we got the car wanted. Had such a wonderful experience and will highly recommend these guys! More

Issues of Purchasing The process of buying a new car and trading in my used VW included several issues, some small, some of greater concern. I have bought 10 VWS over many The process of buying a new car and trading in my used VW included several issues, some small, some of greater concern. I have bought 10 VWS over many years and have always felt they were done professionally and have mentioned that to all of my friends when I hear their horror stories. This one was very different for me and has tarnished a lifetime of respecting the brand. I remind myself that the product is still very good but dealerships are the face to face representatives of the VW company and as such affect our perceptions greatly. The two major issues revolved around a promise that was not fulfilled about a rebate for a service. That was explained after the purchase as having a much different time limit than most people would expect under the circumstances. A time-frame of convenience? The second was the worst issue since it seemed to be very close to "tied selling" which is not sanctioned in my Province, where two items (one hidden by a "green appearance") were added to the cost. I did not request either of them and they were never even explained till after the purchase. I would have declined them both - as I did for other added options. This was not the VW Experience I thought I knew. More

Excellent Customer Service My experience at this dealership was great! Everyone was friendly and engaging, ensuring my needs were met! I felt welcomed from the moment i walked i My experience at this dealership was great! Everyone was friendly and engaging, ensuring my needs were met! I felt welcomed from the moment i walked in. I would definitely recommend this dealership! More

From Windsor We found this dealership on the Internet. They were awesome! 'They took care of everything, no waiting, especially considering the distance we drove t We found this dealership on the Internet. They were awesome! 'They took care of everything, no waiting, especially considering the distance we drove to get there. Chris V. was very thorough with the paperwork and licensing. He was very patient when it came to going over the features of the new Beetle, from programming our Blackberry to demonstrating the new trunk lock. this car has it all! The lumbar seats with heating that extends a lot farther than the old ones. The increased leg space and the power was immediate as we hit the highway! Hugh was very reasonable with our 2004 convertible Beetle trade-in, considering there were some minor issues. We understand the history of this dealership's success and wish them continued growth and prosperity in their new location. More

Great Customer Service Excellant service and customer appreciation. Always was ask if i needed a coffee! 5 star and over! I would recommend this dealership to all my friends Excellant service and customer appreciation. Always was ask if i needed a coffee! 5 star and over! I would recommend this dealership to all my friends and relatives. More

Great service. Our experience was great and everyone was very helpful. The process was easy and we had very little to do as everything was taken care of for us. Our experience was great and everyone was very helpful. The process was easy and we had very little to do as everything was taken care of for us. More