Bramgate Volkswagen

Great team, great device. I dealt with a salesman named Moe. The dealership did not have the exact vehicle that I wanted, but he took the time to look in the market and find me I dealt with a salesman named Moe. The dealership did not have the exact vehicle that I wanted, but he took the time to look in the market and find me the exact vehicle that I was looking for, a manual black Golf R. This car was quite hard to find at the time, but he made it happen. Along with that, the team worked together to get me the best deal, which I signed for right away. I bought the car on the spot. Thank you, Bramgate VW. Keep up with the great teamwork and great customer service. More

Phenomenal sales representatives; recipe for success. The sales representatives at VW made my experience of buying a brand new car unforgettable. Their hard work, dedication, and overall kindness was more The sales representatives at VW made my experience of buying a brand new car unforgettable. Their hard work, dedication, and overall kindness was more than enough for me to feel comfortable in trusting them to follow through in getting me a car. I am very pleased with the service VW has provided me. More

Great Experience Everyone hates shopping and buying a car, but had such a great, easy experience with Bramgate. They were actually recommended to me and I can see why! Everyone hates shopping and buying a car, but had such a great, easy experience with Bramgate. They were actually recommended to me and I can see why! More

Great first experience First time buying a new car. Everyone treats you like they've known you forever and help you with anything you need. Highly recommended dealership. First time buying a new car. Everyone treats you like they've known you forever and help you with anything you need. Highly recommended dealership. More

VW with a human touch Jiri was a great sales person. He know his stuff and very honest person. He truly know the company and its history, and that to me as a client is very Jiri was a great sales person. He know his stuff and very honest person. He truly know the company and its history, and that to me as a client is very important. Nowadays there are a lot of people that just want to sell and that you're just a $, but when you show PASSION, and human touch. It's says a lot. Note to VW, yes numbers are very important, but if you don't fix the holes in a bucket, the bucket will never be filled. This was our first VW, and Jiri was awesome, he truly understand our needs and treated very fair. Thank you Jiri. More

Excellent Buying Experience Volkswagen Jetta Trendline plus 2016 is my first purchase in Canada. The experience of buying the car from the stage of online inquiries to leaving th Volkswagen Jetta Trendline plus 2016 is my first purchase in Canada. The experience of buying the car from the stage of online inquiries to leaving the showroom with the car was absolutely excellent. I dealt with many other dealership and sales guys, but it was with Marco Orellano from VW Bramgate i felt the cord striked. He was excellent in his service and prompt replies to each and every of my queries. He was always spot on his advices. I found him to be very friendly, polite,co-operative and not at all pushy like others. Even my showroom visit with my kids to see the car and test drive, he provided me with exceptional service and information. The whole buying experience for me for this new car was superb. In the showroom, i dealt with Gustavo llson for the financing part.He did every thing in his part for me to get the best deal. A very thoroughbred professional, he was really competent in his service that he provided us. The whole financing part he took care of and gave us a great deal. Always prompt on any advices i had inquired to him via emails. Dealing with him i was always felt i am dealing with a person who knows his job inside out and will be balancing my needs with the financing. The whole financing part at the best deal provided to me was done by Gustavo within 2 days. He was really patient while listening to my concerns and advised me in detail each and every part of the financing and what all will be beneficial to me. The delivery of the vehicle was done by Andrew Seery, since Marco was having an off that day. Andrew made my day. Another perfect professional i dealt with in VW Bramgate. This guy is really good in his job. He explained to me in minute details all the operations of the car. He even connected my cell phone with the app connectivity in the car and went in detail to explain me each and every thing inside the car. He was very specific with his explanations. And he did an amazing job with the last minute documentations and delivery. And last but not the least, i again went through with the entire details and documentations with Juanne Yulo from Finance. She was absolutely friendly, supportive and very informative. She filled in all the gaps if there were any with the documentations. A very professional and efficient lady who knows her work inside out. Loved dealing with her too. All in all, kudos to VW Bramgate for having such a great working staff over there. They gave me exceptional service from the initial stage to delivery. I will always recommend VW Bramgate to every one and I have already started speaking of their exceptional service to my friends and families. I am feeling like a very well satisfied customer who got a great car and an excellent service. Keep it up VW Bramgate.... More

Absolutely amazing service In my 20 years of buying vehicles, this was the best experience I've ever had. Chris provided top notch customer service. I've purchased numerous used In my 20 years of buying vehicles, this was the best experience I've ever had. Chris provided top notch customer service. I've purchased numerous used vehicles in the past from other dealers and never received this type of service. Chris and Ali went above and beyond from the get go. I was stunned when I went to pick up my vehicle and had brand new GTI mats in my car, 2 months of free Sirius satellite radio and a new windshield. Chris contacted me the day after I picked up my GTI to see how I was enjoying my new car....amazing. The staff at Bramgate, specifically Chris, have my business for life. I'll never buy a car from anyone else ever again. Well done. Stefano Look forward to doing all my Servic More

excellent from browsing online to leaving showroom! I bought a used G37S coupe a month ago today. It was my first time going to Bramgate. I found them online and was directed to their website which wa I bought a used G37S coupe a month ago today. It was my first time going to Bramgate. I found them online and was directed to their website which was easy to navigate through. The G37S that caught my eye had pictures that did a good job of remaining true to expectations when I arrived at the dealership and saw the actual vehicle. The service, follow up and commitment to the customer experience was unparalleled from first contact to ownership. Both the staff that I worked with were extremely forthcoming with details of the vehicle and during all other aspects of the car buying process. It took away a lot of the angst and doubt that people often experience when buying used. Daniel provided all the information I asked of him. I really got specific with the type of things I wanted to know about the vehicle and he was able to tell me what they were or if he didn't know, he found out within 24 hrs and notified me. He was also very flexible with meeting me during hours that suited my schedule and was helpful during the test drive in helping me get a true feel for driving the vehicle. Sudir was professional and supportive when I was taking ownership of the vehicle. I used my own plates and there was a ticket on it that I was unaware of. They arranged to have this taken care of during vehicle registration so that i didn't have to make two trips to sort the issue out myself! He was patient with concerns and stood proudly behind the amazing commitment to have seamless customer service integrated into all aspects of the business. PS - I picked my car up with a full tank of gas, set of two keys with complimentary key chain and a set of rimmed winter tires! I will definitely be recommending Bramgate to friends and family. Great work guys! More

The most comfortable, and easy car buy I've ever had From when I first talked on the phone with Moe, to the time I drove my car off the lot, I had a very comfortable and stress free experience. He really From when I first talked on the phone with Moe, to the time I drove my car off the lot, I had a very comfortable and stress free experience. He really made buying my jetta very easy and relaxing. Also super accommodating.. seeing as the only time we could ever meet was well after the usual business hours. All my questions (no matter how dumb)were always answered promptly with full explanation, I never felt in the dark about anything. My next car I am definantly going to see Moe again and would highly recommend him. More

Love my 2016 Jetta Mohamad was fantastic! Great, speedy responses and service. Very accommodating, Friendly and organized. I would recommend this dealer to someone buyin Mohamad was fantastic! Great, speedy responses and service. Very accommodating, Friendly and organized. I would recommend this dealer to someone buying a Jetta. Awesome experience. More