Boyer Chrysler Dodge Jeep Ram Cobourg

Customer service We moved to Cobourg two years ago. We had a Dodge Grand Caravan which we bought in 2015 when we lived in Brooklin, Ontario. Since it is a Dodge prod We moved to Cobourg two years ago. We had a Dodge Grand Caravan which we bought in 2015 when we lived in Brooklin, Ontario. Since it is a Dodge product I was going to get any service needed done at the Dodge dealership in Cobourg. First trip to the service department whoever the man was at the desk was speaking to someone and I was not even acknowledged by saying I will be with you in a moment. I waited for 15 minutes, still not acknowledged so I walked out. I then went to Martin's Auto Repair, excellent service and reasonably priced. The next time I went into the service department about 2 months ago the same thing happened, totally ignored. I really do not understand this type of customer service. I have had a retail store for 30 years and would never dream of treating customers this way. More

Horrible service by both the service and parts department I was kept waiting long after my truck had been serviced, never got the free wiper blades they were supposed to put on as part of service, they remove I was kept waiting long after my truck had been serviced, never got the free wiper blades they were supposed to put on as part of service, they removed the snow tires and never marked them for the position they were at before they put them in the back of the truck. I had to complain to F.A.C. to get them to call and offer me my wiper blades then they treated me rudely and gave me the wrong blades when i went to pick them up and get them installed. Complaints to F.A.C. and emails to Boyer's were never addressed by anyone from this dealership even after i told them that if my truck were to break down in front of their building I would have it towed elsewhere to have it fixed More