We moved to Cobourg two years ago. We had a Dodge Grand Caravan which we bought in 2015 when we lived in Brooklin, Ontario. Since it is a Dodge product I was going to get any service needed done at the Dodge dealership in Cobourg. First trip to the service department whoever the man was at the desk was speaking to someone and I was not even acknowledged by saying I will be with you in a moment. I waited for 15 minutes, still not acknowledged so I walked out. I then went to Martin's Auto Repair, excellent service and reasonably priced. The next time I went into the service department about 2 months ago the same thing happened, totally ignored. I really do not understand this type of customer service. I have had a retail store for 30 years and would never dream of treating customers this way.