Birchwood Toyota

Great experience! Darren and Andrew were great. Darren guaranteed me a fair trade value on my vehicle, honoring it when my 4 Runner finally got here. Andrew kept me up Darren and Andrew were great. Darren guaranteed me a fair trade value on my vehicle, honoring it when my 4 Runner finally got here. Andrew kept me up to date and was great to work with. I felt they were both very much "customer experience first". I greatly appreciate that. Thanks so much! More

Highly recommended Very accomodating and friendly, for sure for our next car purchase it would be toyota birchwood, highly recommended and we got the best deal so far Very accomodating and friendly, for sure for our next car purchase it would be toyota birchwood, highly recommended and we got the best deal so far More

Great service all around The service advisor was great to deal with we cut to the chase and it was great. I would buy my future next car again with her again. Overall from s The service advisor was great to deal with we cut to the chase and it was great. I would buy my future next car again with her again. Overall from start to finish I had the best dealing. More

Prompt and Friendly service. Prompt attention upon arrival, including an outline of servicing to be done. Staff are friendly and pleasant to deal with, and quickly attend to any Prompt attention upon arrival, including an outline of servicing to be done. Staff are friendly and pleasant to deal with, and quickly attend to any questions and/or concerns. More

Highly efficient serice job done! It is the 2nd time reguar maintainence service appointment for my Lexus. Well organized process and job done within 30 minutes. Impressive clear commu It is the 2nd time reguar maintainence service appointment for my Lexus. Well organized process and job done within 30 minutes. Impressive clear communication regarding the serice content included and arrangement of next service. More

People First! My experience when bringing my vehicle in for service is consistently excellent. A recent attendance for an oil change illustrates the personal touche My experience when bringing my vehicle in for service is consistently excellent. A recent attendance for an oil change illustrates the personal touches offered by Birchwood Toyota. I arrived early, was allowed entry prior to opening, my appointment was moved forward, vehicle washed and ready in record time. A requested adjustment with respect to a prior account was made without question! The personnel made me feel that I am a valued customer! More

Repair job incomplete They took out Tacoma for a frame recall. Said it was done and my mechanic husband had a look - there was a long list of things done wrong or incomplet They took out Tacoma for a frame recall. Said it was done and my mechanic husband had a look - there was a long list of things done wrong or incomplete. He eventually took it to another dealership and they did an inspection that agreed with his list. Upon telling us it was done for the second time, he again noticed things on the list that weren't done, as well as something else done incorrectly. We are very concerned that anyone getting service, who isn't a mechanic, may be receiving dangerously incorrect or incomplete service. More

professionalism Just moved into my 2nd Lexus. Love the car and great to deal with all the wonderful employees at Woodhaven Toyota. Darryl Tuck has been my contact b Just moved into my 2nd Lexus. Love the car and great to deal with all the wonderful employees at Woodhaven Toyota. Darryl Tuck has been my contact both times and hope he will be for my third time. Alan Peters More

Great service Vehicle was ready when they said it would be ready. Good enough for me. Snuck in a small warranty item as well. Didn’t even have an appt. Vehicle was ready when they said it would be ready. Good enough for me. Snuck in a small warranty item as well. Didn’t even have an appt. More

Great staff and customer service! Staff was friendly and welcoming from the moment I walked in. Customer service was superb! I would highly recommend you guys to all my friends and fam Staff was friendly and welcoming from the moment I walked in. Customer service was superb! I would highly recommend you guys to all my friends and family! More