Birchwood Toyota

Came in for a service visit left with a new car I brought my car into Birchwood Toyota because the check engine light came on. I was told that my warranty was going to run out in about 6 months and I brought my car into Birchwood Toyota because the check engine light came on. I was told that my warranty was going to run out in about 6 months and that I should talk to Nelson about my options....he explained that I could purchase the extended warranty or that they would love to trade my RAV4 in for a new car for me.....he showed me the new safety features that were now on the RAV4....when I decided to do the trade in he got Wade to come speak with me (I had bought my original RAV4 through Wade in 2015). Wade showed me my options for the RAV4 and the pricing.....he had all the same options as what I had in my original (except for the remote starter which was solved when I came to pick up my car). Then I was taken over to speak with Scott for th financing....again very friendly and efficient. Scott got all the information he would need for my credit application and said he would call me later that afternoon to let me know when I would be able to pick up my new RAV4 since they were getting it in from another location....th call came around 5 that afternoon and I was told I could pick my up my new RAV4 on Monday....on Monday everyone was so cheerful (which is surprising since it is a Monday and I know I hate being at work on a Monday!) signed all the paperwork with Scott and made an appointment to have the elite package done 2 days later...I was walked through all th new features of my car, and everyone who had helped me congratulated me on my new car (even the guy who helped me out with my check engine light)....long story short I would recommend Birchwood Toyota More

Birchwood Lexus It has been a good experience from buying to servicing my Lexus. The staff is good, accommodating and provide good service.. I also had great experien It has been a good experience from buying to servicing my Lexus. The staff is good, accommodating and provide good service.. I also had great experience in Sales. Rachna Joshi, Ryan Ostrove, Wasna Ghafuri were very helpful and they are excellent staff of Birchwood Lexus. More

Top marks! Excellence in every respect: attractive and comfortable showroom inside and out; upbeat, friendly atmosphere; capable, cheerful, helpful employees; an Excellence in every respect: attractive and comfortable showroom inside and out; upbeat, friendly atmosphere; capable, cheerful, helpful employees; and a wonderful product, our nearly new 2016 slate grey Corolla LE. We couldn't be happier. Patrick and Lucille More

Good but not that good as I expected Not fully clean the car after service, it might just take another 5 minutes, not willing to vacuumed the dust on my seat even I asked for it, unbeliev Not fully clean the car after service, it might just take another 5 minutes, not willing to vacuumed the dust on my seat even I asked for it, unbelievable this is Lexus service... More

Always great service Easy to make an appointment, the staff are always friendly and helpful and my Venza alway is check out fully and comes back just as clean as it was wh Easy to make an appointment, the staff are always friendly and helpful and my Venza alway is check out fully and comes back just as clean as it was when it went in for service. More

Looking for a trustworthy dealership? Look no further! I did numerous amounts of research which took tedious amounts of time to write of a budget for a brand new 2018 RAV4 SE. I spent hours creating a fina I did numerous amounts of research which took tedious amounts of time to write of a budget for a brand new 2018 RAV4 SE. I spent hours creating a financial sheet in terms of the cost of the vehicle, bi-weekly payments and monthly payments to the DIME. I presented these numbers to ALL the Toyota dealerships in Winnipeg and only Wade from Birchwood Toyota was not only the person to honor these payments, but also the one to respond to me first. Wade told me what exactly we would be paying with no hidden costs or anything, he never harassed me to come down to the dealership first to talk numbers like most dealerships try to do. Once we arrived, Wade let us go for a test drive, and knew exactly everything about the product he was selling which is rare to find in a car salesman nowadays. He was honest, not pushy at all, and was right to the point. We agreed on a certain payment on MY terms, not theirs, and they had zero issues assisting me on those terms. Once we found the vehicle we like we were sent to John the finance manager who also was right to the point, clear and concise on everything in terms of financials and what we were signing. I would reccommend this place to everyone and to go see Wade. This man is the most honest, easy going salesman I’ve ever dealt out of all the dealerships I’ve been to. You will not be disappointed! More

Great experience! Darren and Andrew were great. Darren guaranteed me a fair trade value on my vehicle, honoring it when my 4 Runner finally got here. Andrew kept me up Darren and Andrew were great. Darren guaranteed me a fair trade value on my vehicle, honoring it when my 4 Runner finally got here. Andrew kept me up to date and was great to work with. I felt they were both very much "customer experience first". I greatly appreciate that. Thanks so much! More

Highly recommended Very accomodating and friendly, for sure for our next car purchase it would be toyota birchwood, highly recommended and we got the best deal so far Very accomodating and friendly, for sure for our next car purchase it would be toyota birchwood, highly recommended and we got the best deal so far More

Great service all around The service advisor was great to deal with we cut to the chase and it was great. I would buy my future next car again with her again. Overall from s The service advisor was great to deal with we cut to the chase and it was great. I would buy my future next car again with her again. Overall from start to finish I had the best dealing. More

Prompt and Friendly service. Prompt attention upon arrival, including an outline of servicing to be done. Staff are friendly and pleasant to deal with, and quickly attend to any Prompt attention upon arrival, including an outline of servicing to be done. Staff are friendly and pleasant to deal with, and quickly attend to any questions and/or concerns. More