Birchwood Toyota

Professional and Honest I was going to another Toyota dealership off of waverley.They told me I need new brakes plus other things. I wanted a second opinion. I went to Bir I was going to another Toyota dealership off of waverley.They told me I need new brakes plus other things. I wanted a second opinion. I went to Birchwood and had Andy look at my car. He was Professional and Honest. He took me over to my car and showed me my brakes. The brakes did not need to be replaced. So I was just being scammed from the other dealership. I would have spent money on things that did not needed to be replaced. Thank you Andy More

They went above and beyond to give me a good reason to give them my money. The exchange of service and vehicle quality for the money was worth it. give them my money. The exchange of service and vehicle quality for the money was worth it. More

exemplary service The people that I come into contact with at this location are courteous and respectful. The service is prompt and the times given are honored. I high The people that I come into contact with at this location are courteous and respectful. The service is prompt and the times given are honored. I highly recommend this dealership. I have dealt with this dealership for over 20 years and have never had a complaint about anything! More

Great service Prompt service as I was met immediately by excellent staff, details of the service call confirmed and was advis Ed as soon as the work was completed. Prompt service as I was met immediately by excellent staff, details of the service call confirmed and was advis Ed as soon as the work was completed. The shuttle service was also great as I was able to get to my work inn time even during the downpour. More

Great people The staff is excellent and so are the products. Any question I needed asking was answered, the work was done fast and at a high quality cause the car The staff is excellent and so are the products. Any question I needed asking was answered, the work was done fast and at a high quality cause the car sounds and drives better after the work was done. More

Seamless vehicle purchase I’ve been dealing with this Birchwood Toyota location for approx 13 years and have always been given fabulous service! Anytime I’ve been there whether I’ve been dealing with this Birchwood Toyota location for approx 13 years and have always been given fabulous service! Anytime I’ve been there whether it’s to purchase a vehicle (this is my 4th purchase/upgrade) or in for a service, all the staff that I’ve encountered are very friendly. I highly recommend them to my family and friends if they are looking at purchasing vehicles. More

Quality professional service. Friendly, helpful staff and knowledgeable techs are the core of this team. I've received quality service through several repairs and my Toyota contin Friendly, helpful staff and knowledgeable techs are the core of this team. I've received quality service through several repairs and my Toyota continues to run strong. More

Excellent customer care I am overwhelmed with the highest professionalism of the sales person and staffs. Their patient and explanations everything in detail while exploring I am overwhelmed with the highest professionalism of the sales person and staffs. Their patient and explanations everything in detail while exploring options made it easier to choose the right vehicle. I will highly recommend this place. More

I love this place I called in and scheduled and appointment for Later on that day and they made it work. In my appointment it was discovered that my vehicle did not co I called in and scheduled and appointment for Later on that day and they made it work. In my appointment it was discovered that my vehicle did not come with a block heater they discovered it and corrected it without any charge for me and it was completely hassle free. They look at for the customer which is wonderful More

Excellent maintenance service Scheduling a service appointment is very easy. I was accommodated to my schedule. Kenneth, is very professional and very knowledgeable. He is an excel Scheduling a service appointment is very easy. I was accommodated to my schedule. Kenneth, is very professional and very knowledgeable. He is an excellent service advisor. More