Birchwood Toyota

So far I have been very pleased with the staff and service at Birchwood lexus. They have been very courteous and helpful to any questions I have brought up. service at Birchwood lexus. They have been very courteous and helpful to any questions I have brought up. More

Customer Representative, Financial adviser and other Staff took care of us and explain it very well until we got our new Lexus NX 300 Model Yr 2020 Staff took care of us and explain it very well until we got our new Lexus NX 300 Model Yr 2020 More

Reliable and Consistant Service I value the reliable service and recommended servicing I receive, and the friendly customer service representatives. Not only do I receive a written I value the reliable service and recommended servicing I receive, and the friendly customer service representatives. Not only do I receive a written report on the status of the inspection and servicing, but a thorough review before payment. More

Service staff of Lexus are always knowledgeable, professional and accommodating , with my 6 years dealing with them, I haven’t had any issues, your Lexus Team really ROCK👍👍👍& professional and accommodating , with my 6 years dealing with them, I haven’t had any issues, your Lexus Team really ROCK👍👍👍👍👍 More

The Team!! AS I had stated I had not driven my car for quite some time as I felt it needed the staff at Birchwood Toyota to give it a thorough check up. My son - AS I had stated I had not driven my car for quite some time as I felt it needed the staff at Birchwood Toyota to give it a thorough check up. My son -in-law----Jack Bassey was kind enough to look after this project for me. He is from Victoria, B.C and has been driving it and is very pleased with the results. Thank You and all your staff! Helena Zink More

Professional and Honest I was going to another Toyota dealership off of waverley.They told me I need new brakes plus other things. I wanted a second opinion. I went to Bir I was going to another Toyota dealership off of waverley.They told me I need new brakes plus other things. I wanted a second opinion. I went to Birchwood and had Andy look at my car. He was Professional and Honest. He took me over to my car and showed me my brakes. The brakes did not need to be replaced. So I was just being scammed from the other dealership. I would have spent money on things that did not needed to be replaced. Thank you Andy More

They went above and beyond to give me a good reason to give them my money. The exchange of service and vehicle quality for the money was worth it. give them my money. The exchange of service and vehicle quality for the money was worth it. More

exemplary service The people that I come into contact with at this location are courteous and respectful. The service is prompt and the times given are honored. I high The people that I come into contact with at this location are courteous and respectful. The service is prompt and the times given are honored. I highly recommend this dealership. I have dealt with this dealership for over 20 years and have never had a complaint about anything! More

Great service Prompt service as I was met immediately by excellent staff, details of the service call confirmed and was advis Ed as soon as the work was completed. Prompt service as I was met immediately by excellent staff, details of the service call confirmed and was advis Ed as soon as the work was completed. The shuttle service was also great as I was able to get to my work inn time even during the downpour. More

Great people The staff is excellent and so are the products. Any question I needed asking was answered, the work was done fast and at a high quality cause the car The staff is excellent and so are the products. Any question I needed asking was answered, the work was done fast and at a high quality cause the car sounds and drives better after the work was done. More