Birchwood Kia West

Purchased my first NEW vehicle and the staff were awesome especially the salesman went above my expectations. I am extremely happy with my purchase and wasn’t my first choice but a better choice than what I especially the salesman went above my expectations. I am extremely happy with my purchase and wasn’t my first choice but a better choice than what I wanted. Thank You KIA for my new SPORTAGE Love It!! More

Everything was awesome from start to finish. Bought a brand new Kia Sorento and we love it. This is our second Kia from Birchwood. We will be back! brand new Kia Sorento and we love it. This is our second Kia from Birchwood. We will be back! More

Great staff, great new vehicle I had the pleasure of buying a new Kia Telluride from Ben at Birchwood Kia West. Everything was great including good communication, friendly process a I had the pleasure of buying a new Kia Telluride from Ben at Birchwood Kia West. Everything was great including good communication, friendly process and very accommodating. I would recommend going here for your new vehicle purchase. More

Great service and professional staff I always bring my Kia Soul to Birchwood Kia WEST. SERVICE STAFF AND TECHNICIANS HAVE ALWAYS PROVIDED ME WITH PROFESSIONAL SERVICE AND ASSISTANCE. Thi I always bring my Kia Soul to Birchwood Kia WEST. SERVICE STAFF AND TECHNICIANS HAVE ALWAYS PROVIDED ME WITH PROFESSIONAL SERVICE AND ASSISTANCE. This is my third Kia and I would not think of taking it to any other service area. Great service and professional friendly staff. Keep up the good work. More

Brandon is awesome and always remembers me. Knows my car inside and out when I have questions. Service always completed when promised. All staff are great that I have dealt with. inside and out when I have questions. Service always completed when promised. All staff are great that I have dealt with. More

Always bring my Kia in to Birchwood Kia West for service. Service advisor Lyle Nay is honest, knowledgeable and very personable. A pleasure to deal with every time. Thanks for what you do Service advisor Lyle Nay is honest, knowledgeable and very personable. A pleasure to deal with every time. Thanks for what you do More

I cannot think Joe my salesman enough for what he did for me and everyone was such a pleasure to deal with it was easy easy easy thank you so very much it was an awesome experience me and everyone was such a pleasure to deal with it was easy easy easy thank you so very much it was an awesome experience More

There is lot enough space to express how thankful I was There is not enough space to express how thankful I was to get my Kia Sorento looked after so prompt, excellent service guy Lyle, explained everything There is not enough space to express how thankful I was to get my Kia Sorento looked after so prompt, excellent service guy Lyle, explained everything that would be happening with the vehicle and took care of issue fast! I was in and out both times and able to go my merry way! I would totally recommend him to all my friends and family if ever stuck in a bind with their vehicle. Very exceptional service by all involved Thanks Lyle! More

Great service I've dealt with Brandon, the service advisor twice and have been totally satisfied with the service I received. Probably should have purchased my Kia I've dealt with Brandon, the service advisor twice and have been totally satisfied with the service I received. Probably should have purchased my Kia at this dealership. More

Worst service ever Service level dropping down by each time I was visiting there. Last visit just broke my trust completely, after just two month after full inspection Service level dropping down by each time I was visiting there. Last visit just broke my trust completely, after just two month after full inspection of the vehicle (last one before warranty runs out and been paying a top dollar for that) i drove to service appointment with steering issue (something to do with electric assistant motor). I came back with same issue that i had before and been told that it ok and nothing to worry about. Service advisor answer was that I did not ask the mo check that specific system and they will not take any responsibility for that! I have that feeling that they allays tried to mislead me to avoid rearing that searing wheel motor issue as it would cost them top dollar to repair. I bought 2 vehicles from this dealership but trust me never again! More