Birchwood Hyundai

Service Review I am not sure they even changed the oil. i checked the oil after less than 1000 kms, and it was black. They were slow, even with an appointment. They I am not sure they even changed the oil. i checked the oil after less than 1000 kms, and it was black. They were slow, even with an appointment. They did not check the other fluids, which were low when i checked later. More

Awful --will never buying anything from this dealership Issues, Selling car with chip windshield - next day when I was checking my car I have found chip windshield not one but three, when contacted them the Issues, Selling car with chip windshield - next day when I was checking my car I have found chip windshield not one but three, when contacted them they argued with me and told me probably I had got it while I have drove from dealership to my home. I contacted to manager through hard time get hold off and come to solution. 2) issue was regarding extended warranty I had on my previous old car Tucson which I trade in to get Sonata. while doing paperwork financial manager asked me If I am interested in to get extended warranty on my sonata and also he told me that he managed to pulled some money back from my old warranty I had with Tucson. So, I agree to buy new one, I singed the paperwork with got new extended warranty on my sonata. I checked my paperwork number didn’t look good I spoke with financial manager he explained me the new warranty which I got had cost me around $ 3500. I told him to cancelled it and I want my refund back, Had hard time processing this refund issues, so I contacted directly to extended warranty Company to process my refund and they told me the real truth which I was amazed The actual cost of my warranty was $1800 plus taxes. (For more info I have attached email conversation with that dealership) More

Service work was excellent Took vehicle for minor repairs an chose to wait. Vehicle was ready when promised. Staff very pleasant to deal with and very good at explaining ser Took vehicle for minor repairs an chose to wait. Vehicle was ready when promised. Staff very pleasant to deal with and very good at explaining service work. Made a point of letting me know how job was coming along a couple of times and that it would be ready on time. While taking a car in for service is not high on my list for things to do I have found this dealership to be very good. Staff were excellent, very pleasant and helpful More

Absolutely horrific! The finance guy (Zane) talked us into insurance we did not want by saying we could cancel it in 4 months and get our money back, when I said no becaus The finance guy (Zane) talked us into insurance we did not want by saying we could cancel it in 4 months and get our money back, when I said no because I am sure I will forget he said no worries I will call you to remind you and will cancel the insurance for you at that point. I finally agreed to do this but after 4 months he did not call me I have been calling him 5 times so far and he is not returning my calls. Boy, have I been taken! That is not all, when we purchased the car we asked that the car start be installed before we pick up the car. We live 2 hrs out of town and were told we could come in and get the car the following Tuesday, we went in to get the car to find out the car start had not been installed. We ended up taking the car home and waited months before they made arrangements to install. When we did the financing for the car and had gone home I realized that I had not given him a void cheque or anything that would enable them to start taking payments out of my account, I called Zane and he said he forgot and asked if we could bring in a check or give him a number to give the bank when the bank refused the number we gave him we had to come back into the city to get the account info from the bank. This has been the worst experience in purchasing a new car in my life and would never purchase a car from this coo pant again! And suggest you might think twice before you do as well, especially if you live out of town. More

Take your trade elsewhere Bought a vehicle from Birchwood Hyundai after trading in an old vehicle. During the appraisal process my car which was a year newer and had lower mile Bought a vehicle from Birchwood Hyundai after trading in an old vehicle. During the appraisal process my car which was a year newer and had lower mileage was appraised at about $6000 below what they were selling the same car (make and model), but a year older and with more mileage. Only after I called them out on having the same car, but in worse condition on their lot being sold for a much higher price than my appraised trade in value did they suddenly appraise my car at $4000 higher. It took continued effort to bring them up to a reasonable price. It appears Birchwood Hyundai is willing to totally gouge their customers who are trading in vehicles. I would highly, HIGHLY, recommend you take your trade in elsewhere, or at the very minimum, receive a quote from another dealership. Furthermore, they force you to take Birchwood Advantage, claiming it's mandatory. I had no interest in purchasing it and they said I was required. More

Elantra For a first time car buyer, my experience here was excellent. The process was quick. seamless and professional. The hospitality towards customers wa For a first time car buyer, my experience here was excellent. The process was quick. seamless and professional. The hospitality towards customers was also very good. I am extremely pleased with my vehicle and am glad I bought my first car from this dealership. I definitely recommend Birchwood Hyundai. More

Excellent service They are always very very helpful no matter the issue. Everything was covered by the excellent Hyundai warrenty program. I would definately recommend They are always very very helpful no matter the issue. Everything was covered by the excellent Hyundai warrenty program. I would definately recommend this specific dealership. They are the best in Winnipeg by far More

Santa fe Best car buying experience I have had. No anxiety or buyers remorse. Sales person and Mike in finance were patient and took their time to ensure we un Best car buying experience I have had. No anxiety or buyers remorse. Sales person and Mike in finance were patient and took their time to ensure we understood all of our options. Fellow at insurance place was envious of the deal we got on the price. More

Service summary I received quick & couteous service , I have been very pleased with this dealership . I receive reminder emails of my service appointments , which is I received quick & couteous service , I have been very pleased with this dealership . I receive reminder emails of my service appointments , which is very helpful . I would recommend this dealership to anyone looking to purchase a new or used vehicle . More

Excellent Service I went in for a service replacement under warranty. Fast service. Courtesy drive to/from work was offered. Car wash included. Very satisfied customer. I went in for a service replacement under warranty. Fast service. Courtesy drive to/from work was offered. Car wash included. Very satisfied customer. George was a pleasure to deal with. More