Birchwood Honda West

Customer service Thank you for the respectful, courteous service over the long weekend. You allowed early entry even though you don’t open till 8. Took the car in an Thank you for the respectful, courteous service over the long weekend. You allowed early entry even though you don’t open till 8. Took the car in and was back on the road in under an hour. I was treated with kindness and felt listened too by all on the service team. Thank you for makso by the start of my day a positive one. Great experience. More

Great Dealership We just had the best experience we have ever had when purchasing a new vehicle. Kevin Julius was so knowledgable and helpful - would definitely reco We just had the best experience we have ever had when purchasing a new vehicle. Kevin Julius was so knowledgable and helpful - would definitely recommend him to anyone interested in buying a new Honda. More

Very good service, would come back Very friendly, makes a new car purchase easy and fun. Kevin makes sure all your needs are met and is super nice. And Jinwoo makes financing fast and e Very friendly, makes a new car purchase easy and fun. Kevin makes sure all your needs are met and is super nice. And Jinwoo makes financing fast and easy More

Amazing finance manager ‘Jack’ Other dealership was definitely guving better price but they actually helped us getting approved for leasing. They took some time to figure out thing Other dealership was definitely guving better price but they actually helped us getting approved for leasing. They took some time to figure out things for us and Jack went beyond to give us the best deal. He wanted to make sure that we were satisfied with what we are purchasing and it wasn’t just giving a car. Nicole was amazing helper in the end. I really appreciate your help Nicole. Poor lady was they last one there to help us with our car and she did her job in the best way anybody could do. I would definitely suggest my friends this place. More

Efficient service and friendly staff! I always have a peace of mind every time I come here for a service. I am looking forward to have a consistent service from them in my next appointment I always have a peace of mind every time I come here for a service. I am looking forward to have a consistent service from them in my next appointments. More

Service appointment I had a recent service appointment and repair at Birchwood Honda West and I have to say it always been a pleasure going in even though I might be appr I had a recent service appointment and repair at Birchwood Honda West and I have to say it always been a pleasure going in even though I might be apprehensive or have high anxiety at the time. When I pull into the bay I am always met by a service representative right away with a warm smile - it doesn't matter who it is. I explain to them the problem or why I had brought in my vehicle in for a particular service appointment. The service rep if he/she is aware issue they will give me detail run down of the corrected measure to take as well detailed information on how to resolve the matter - if not it is more of a answer the mechanic(s) to resolve it is always done swiftly..I would recommend friends and family to also feel this experience as I have. high scores here...Deion More

Oustanding Service Over a Long Period of Time We purchased our first car (2000 Honda Civic) from Birchwood Honda Wast ('Point West' back then!) and the experience was outstanding. Since that tim We purchased our first car (2000 Honda Civic) from Birchwood Honda Wast ('Point West' back then!) and the experience was outstanding. Since that time we've purchased two CRVs from them, also great experiences. Over these 18 years, We've always brought the cars back for service and I have to say the level of service has always been very high. And on the few occasions things did not go well, the Service Team always made sure to resolve the issue and make up for any inconvenience. We've met many great people over the years and they have always treated us fairly, considerately, and respectfully. More

Awesome service! I would 100% recommend this dealership! They are all so helpful and friendly. Never had any problems with them, and they met my needs completely! Chec I would 100% recommend this dealership! They are all so helpful and friendly. Never had any problems with them, and they met my needs completely! Check them out and you will see what I mean! More

Honda West Service center Service appointments are readily available. Accurate estimates on the work. Repairs done quickly and skillfully. Great shuttle service to my home, t Service appointments are readily available. Accurate estimates on the work. Repairs done quickly and skillfully. Great shuttle service to my home, then they pick me up when the car is ready! More

Great buying experience Thank you to Jennifer Jack and Nicole for helping me purchase my new Honda CRV and learning all about its great features! Awesome first impression! Thank you to Jennifer Jack and Nicole for helping me purchase my new Honda CRV and learning all about its great features! Awesome first impression! More