Birchwood Ford

Bought my vehicle thru financing. I was able to get a great interest rate and the customer service was above average. It was a great process buying this vehicle with Birchwood Ford, I'm satisfied with my great interest rate and the customer service was above average. It was a great process buying this vehicle with Birchwood Ford, I'm satisfied with my choice. The vehicle I bought was not overpriced as I thought all auto dealers do. More

My vehicle had been written off but Birchwood was there for me and made it so much better. To pick up the phone after two years and help me out is what I love to see. It wasn’t just a sale and see ya. Dond for me and made it so much better. To pick up the phone after two years and help me out is what I love to see. It wasn’t just a sale and see ya. Dondee and Dave Patterson are pretty amazing. Thank you for all you have done when it was a dark time for me. More

Since we bought the SUV in 2011, I have been able to drive safely and not worry about something going wrong when I'm on the road, shuttling back and forth to the cottage in the summer, and coping with c drive safely and not worry about something going wrong when I'm on the road, shuttling back and forth to the cottage in the summer, and coping with city driving in the winter. Thank you Birchwood for being there for me! I know I can trust you to treat me fairly and honestly and responsibly in taking care of my vehicle needs. More

Excellent service,very friendly and accommodating.Look up Dondee for all your needs,he was available day or night.would recommend this dealership to everyone Dondee for all your needs,he was available day or night.would recommend this dealership to everyone More

Just an excellent crew , who did nothing but make my purchase very flawless. They care about you not the next sale and have earned my business in the future purchase very flawless. They care about you not the next sale and have earned my business in the future More

Excellent, professional staff - no high pressure sales This is the 3rd vehicle we have bought at Birchwood, the second brand new one. The sales team has been excellent all 3 times. Kudos to Dondee and Jo This is the 3rd vehicle we have bought at Birchwood, the second brand new one. The sales team has been excellent all 3 times. Kudos to Dondee and Jodi! The service department has always been great, we do all our service work there. More

Friendly no pressure service Birchwood Ford has provided us with the best experience we have ever had purchasing a new car. We will definately recommend them to our friends and fa Birchwood Ford has provided us with the best experience we have ever had purchasing a new car. We will definately recommend them to our friends and family. More

Birchwood Ford fixed and replaced !y plugs on my F150 lariat with the 5.4 Triton motor. No other shops would even touch it as the spark plugs can be a nightmare to get out. Jordan assured me that they wo lariat with the 5.4 Triton motor. No other shops would even touch it as the spark plugs can be a nightmare to get out. Jordan assured me that they would do there best and they did! None broken and price quote was right on. Thank You very much, especially Jordan! More

No pressure sales was appreciated. We appreciated the no pressure sales we received and felt very comfortable discussing our needs and asking questions. We would definitely return to B We appreciated the no pressure sales we received and felt very comfortable discussing our needs and asking questions. We would definitely return to Birchwood should we need another vehicle. More

Helped me in time of need Warning lights came on in my car. I phoned some places and I needed an appointment, the earliest was the following week. I drove around and stopped Warning lights came on in my car. I phoned some places and I needed an appointment, the earliest was the following week. I drove around and stopped at Birchwood. I said that I lived out of town, near Lockport, and wondered if it was safe to drive. They checked it within minutes and said that they wouldn't recommend me driving it. They had to order in the parts but they arranged for me to get a rental car at a terrific rate and I was able to drive home safely. I would have been in major difficulty if my car had broken down on the road. I might have had an accident and I am not well. They kept me informed of the status of my car and when it was ready to pick up. Everyone were so friendly and helpful. Thank you all so much! More