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Big West Ford

Edmonton, AB

Overview
Employees
Reviews
5.0
465 Reviews
Big West Ford is a local family-owned and operated dealership in Edmonton, Alberta. We offer a wide selection of new and used vehicles and a comprehensive Parts and Service Centre.
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18208 Stony Plain Rd

Edmonton, AB

T5S 1A7

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Showing 465 reviews

June 13, 2024

Everyone was great. Jared Peacock gave amazing service not only while working at the dealership but also over his cell phone when we had questions & it was his day off. More

by dukejr98012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2024 -

Big West Ford responded

Duke, Thank you so much for your excellent review! We are so glad that Jared had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Big West Ford Management

Helpful
June 11, 2024

Very professional. The salesman wasn't pushey to try and make the sale. Would recommend dealership to friends. More

by Leeharmider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jomaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Sloan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Big West Ford responded

Lee, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Big West Ford Management

Helpful
June 08, 2024

Awesome Service. Patrick was Awesome, the process was seamless. I highly recommend buying a vehicle from Big West Ford and Patrick. More

by Momsybahri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sloan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

Big West Ford responded

It's great to hear that Patrick was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Big West Ford! Big West Ford Management

Helpful
June 02, 2024

Jared's direct approach is much appreciated. He goes above and beyond to ensure the customer is taken care of. More

by gordiestretch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Big West Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Big West Ford are glad to have you as a customer. Big West Ford Management

Helpful
May 28, 2024

Patrick was really great to deal with and it made it an easy decision to go with him and Big west More

by Kowboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sloan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Big West Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Big West Ford are glad to have you as a customer. Big West Ford Management

Helpful
May 22, 2024

Great place to get a new ride, no one is rushing you where I had that in a few places I have been before going to Big West. Big West will ensure you take your time so you made the right choice. La More

by Aniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Misener
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Big West Ford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Big West Ford! Big West Ford Management

Helpful
May 14, 2024

We had a good purchase experience at Big West Ford. Jared & Danny were great to deal with. I will definitely recommend them to friends and family. More

by danshewchuk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Onassis
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May 14, 2024 -

Big West Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Big West Ford. Big West Ford Management

Helpful
May 05, 2024

Very happy with our experience at Big Ford. Patrick, Danny and Rona were very pleasant to work with and made things easy for us to complete our purchase. More

by mrst34
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jomaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Sloan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rona
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May 06, 2024 -

Big West Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Big West Ford Management

Helpful
May 04, 2024

Employees are great at Big West. I have purchased 5 vehicles from them and each time they come through. Easy to deal with and fair with new price and trade in value. Most of all they More

by louste
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Big West Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Big West Ford, we look forward to having you as one of our valued customers for many more years to come! Big West Ford Management

Helpful
April 27, 2024

It's been a very Great experience having such nice staffs around. I would recommend this as My Great experience if compared with other places I have been looking for cars More

by Muni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Big West Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Big West Ford, we look forward to having you as one of our valued customers for many more years to come! Big West Ford Management

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