Benton Fry Ford Sales

Satisfation guarantee. Excellent service, at all labels, Thanks Ross and Claudia for your help and kind service...In the future I will visit you guys again, take care. Excellent service, at all labels, Thanks Ross and Claudia for your help and kind service...In the future I will visit you guys again, take care. More

Our First Brand New vehicle We have never owned a brand new vehicle before, always have been used , we have aways been Chevy babies and never owned a vehicle that was not GM. Th We have never owned a brand new vehicle before, always have been used , we have aways been Chevy babies and never owned a vehicle that was not GM. Then I seen the FORD EDGE SEL. I fell in love, Ben put us in one for a test drive, and we were both hooked. did al the paper work and BAM, that baby is sitting in my driveway. Ben was amazing, he is very friendly and easy to talk to you, he is very knowledgeable about the vehicle. we would not hesitate to send anyone his way. Thank you all at Benton for making our first BRAND NEW vehicle purchase an awesome experience More

Don't Bring Your Ford Here I havent had the displeasure of dealing with them from a buyer's perspective, however I took my car there for service, and it has turned me off of For I havent had the displeasure of dealing with them from a buyer's perspective, however I took my car there for service, and it has turned me off of Fords entirely. Had an almost $2000 repair done and it caused another issue, as evidenced by the fact that it started as I was pulling out of their lot. They refuse to take responsibility and I'm looking at another almost $600 repair. This same repair is quoted at between $300 and $400 everywhere else. A complete disgrace and the reason people tell you not to take your car to dealerships for service More

Purchase of used 2016 Ford Edge Russ was my contact when I first enquired about purchasing a used 2016 Ford Edge Titanium. He was very professional and provided detailed information Russ was my contact when I first enquired about purchasing a used 2016 Ford Edge Titanium. He was very professional and provided detailed information promptly. The purchase was done via the internet and my wife and I drove to Belleville to pick up the vehicle. When we arrived at Benton Fry we met Denise who showed us the vehicle, allowed us to test drive it and assisted us in setting up some of the options. We highly recommend both Russ and Denise for their knowledge, support and friendliness. More

New Ford Escape Purchased My 2nd Escape I had decided to trade in my 2016 Escape for a new 2018. I absolutely love the Escape it's 2.0 EcoBoost Engine and the responsiveness. Denise Smith I had decided to trade in my 2016 Escape for a new 2018. I absolutely love the Escape it's 2.0 EcoBoost Engine and the responsiveness. Denise Smith my sales rep helped guide me to the perfect fit for my wishes. I had a 2016 SE and upgraded to the 2018 SEL. Denise made sure that my wish list had all the boxes checked and even delivered the car to my work to fit my schedule. I would highly recommend Denise and Fry Ford for their no pressure but friendly guidance. More

New Truck Purchase We started looking at trucks on the lot but decided to special order to get the truck we wanted. Gary helped us from start to finish, from going over We started looking at trucks on the lot but decided to special order to get the truck we wanted. Gary helped us from start to finish, from going over what we wanted, to phone calls on the status of our truck, to the paperwork and follow up phone call after we had the truck. Also, Diane was very helpful explaining all the warranty stuff. This is the second new truck we have purchased from Benton Fry, the staff are very friendly and helpful. We are very pleased with our new truck. Thanks again to the team at Benton Fry Ford!! More

New ford 150 I just bought Russell P was the reason I brought a new truck from Benton Ford I was most impressed when I first met him there He was the most sincere young man I Russell P was the reason I brought a new truck from Benton Ford I was most impressed when I first met him there He was the most sincere young man I have ever met st a dealership He followed up with me several times but was never pushy or over assertive He had everything set up for me when I arrived to pick up the truck More

Expectations Came in with no expectations and for just for a look. Left with all my expectations met and a very good automobile. My sales rep was Steve Herrington, Came in with no expectations and for just for a look. Left with all my expectations met and a very good automobile. My sales rep was Steve Herrington, very professional, had all the answers and no sales pressure. Totally pleased with the purchase and would certainly buy another automobile from Benton Fry. More

Used Car purchase I recently purchased a used car from Benton Fry Ford. I set clear, hard and firm limits upfront with the dealership and warned that pushy salesman nee I recently purchased a used car from Benton Fry Ford. I set clear, hard and firm limits upfront with the dealership and warned that pushy salesman need not apply for my business. Gary rose to the challenge and found me a perfect vehicle, within my budget, that met all of my must haves and far exceeded my expectations! Most important, he never tried to sell me something I didn't want to buy! Admin staff were excellent and I'm sure Clara and I will get to know each other in the service department quite well in the next few years over appointments for regularly scheduled maintenance! Thanks for making this used car buying experience an enjoyable one! I will definitely be back!! More

New Purchase experience I received Great Friendly Service, . Ben went way out of his way to make me feel very important and valuable.... The other staff, the financial person I received Great Friendly Service, . Ben went way out of his way to make me feel very important and valuable.... The other staff, the financial person and the detailer where also quite friendly. All good.... More