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Beck & Masten Buick GMC South
Houston, TX
2,557 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,557 reviews
May 01, 2024
Always do a great job always great customer service. I recommend service to all of my friends I recommend service to all of my friends More
by anoby.o
Helpful May 01, 2024
Not happy about it at all. Service department was not very helpful and ignored me when I walked in. Didn’t acknowledge me till I had to say something. Service department was not very helpful and ignored me when I walked in. Didn’t acknowledge me till I had to say something. More
by Saucedo1980
Employees Worked With
April 30, 2024
Great customer service will return love it! ! Will recommend people to come see y’all ! Will recommend people to come see y’all More
by thomasjbanks
Employees Worked With
April 30, 2024
Rafael is a great sales person, this is my boyfriend and father in law 3rd time going to Rafael! I would recommend everyone to go to him!! Super friendly and will work work you! father in law 3rd time going to Rafael! I would recommend everyone to go to him!! Super friendly and will work work you! More
by Lexi
Employees Worked With
April 30, 2024
Beck and Masten has such great hospitality and everyone is so helpful a makes sure that you’re properly taken care of. is so helpful a makes sure that you’re properly taken care of. More
by Segovia23
April 30, 2024
Schedule service online was very easy. Arrived at dealer and was greated and dropped off truck for service. Service advisor was very helpful and took all info and started work. Received a Arrived at dealer and was greated and dropped off truck for service. Service advisor was very helpful and took all info and started work. Received a text that some additional work needed to be completed so agreed to do work and signed papers online. Work was completed very quickly and out the door I go!! Thank you More
by 02harley69
Employees Worked With
April 29, 2024
Rafael was great to work with. He made this car buying process very quick and easy! We told him what we needed and he was able to work his magic Thank you Rafael Benavides. He made this car buying process very quick and easy! We told him what we needed and he was able to work his magic Thank you Rafael Benavides. More
by Leanna K.
Employees Worked With
April 29, 2024
Great experience and all around service. Thank you team, would definitely recommend beck and Masten south Thank you team, would definitely recommend beck and Masten south More
by bmcclain80
April 27, 2024
I can’t complain about the customers service. Miss Rosie always provides the best service. Miss Rosie always provides the best service. More
by Wil
Employees Worked With
April 26, 2024
I purchased a pre-paid oil change package some time ago. When I went int the dealership to have the service done, I was told that the agreement I had purchased had "expired". "It was in your contract Mr. When I went int the dealership to have the service done, I was told that the agreement I had purchased had "expired". "It was in your contract Mr. Johnson". No refund, no sorry you got duped - nothing. I had to pay for the service. I accused them of theft - no reaction. I am considering going to small claims court for the $75. I view such behavior as falling under the criminal code definition of theft by unlawful taking! More
by bob.j3294
Employees Worked With
