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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.5
2,567 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,567 reviews

May 15, 2024

Friendly and attentive staff. Large inventory of vehicles. Make the buying process easy. Want you to be 100% satisfied. More

by jenberry75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Ohnesorge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024

Great service and they always willing to go above and beyond. Hannah, the service manager is amazing! More

by Phillip.p.warner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024

Ada pasas in was my salesperson and she was amazing, very professional ! Totally recommend if you’re looking a new vehicle !! More

by Estephanygalvan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024

Beck & Masten Buick South has an excellent professional service department. I’ve never had any issues with them during scheduling services for my vehicle. Very satisfied customer. More

by Mbella7560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Lentini
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May 11, 2024

very good service, and they helped me get the truck I was looking for tanhks More

by juandiaz83jp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024

This dealership is very slow. I was told I had to wait outside by the porter because they don’t like people in the lobby. Took over 1 1/2 hr to do a simple oil change and I had an More

by wwt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rosie Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Beck & Masten Buick GMC South responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
May 06, 2024

The service advisors are very nice and courteous and I enjoy coming there to get my service done More

by jessie46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember the service advisor name
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May 08, 2024 -

Beck & Masten Buick GMC South responded

We're delighted to learn that your experience was nice and courteous! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 08, 2024 -

jessie46 responded

You are welcome

Helpful
May 05, 2024

I always have a great experience when I got here and get my car serviced!!!! Recommend Anyone to come here all the reps are professional and friendly. More

by tahnisha.colson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Beck & Masten Buick GMC South responded

We're delighted to learn that your experience was great! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 05, 2024

Salesperson are receptive and responsive. I recommend them for quick turnaround times and fast deals More

by fpetrini
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sharlene Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Beck & Masten Buick GMC South responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
May 03, 2024

Had a really great experience. Jason my sales rep was so professional and very accommodating. More

by martymeyers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ruppert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Beck & Masten Buick GMC South responded

Congratulations on your new vehicle! We're thrilled that Jason provided you with a great sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

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