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Albert Ramirez
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10 Reviews
10 Reviews
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10 Reviews of Albert Ramirez
May 01, 2024
Always do a great job always great customer service. I recommend service to all of my friends I recommend service to all of my friends More
by anoby.o
Other Employees Tagged: Rosie Hernandez
Helpful 
May 01, 2024
Not happy about it at all. Service department was not very helpful and ignored me when I walked in. Didn’t acknowledge me till I had to say something. Service department was not very helpful and ignored me when I walked in. Didn’t acknowledge me till I had to say something. More
by Saucedo1980
April 30, 2024
Schedule service online was very easy. Arrived at dealer and was greated and dropped off truck for service. Service advisor was very helpful and took all info and started work. Received a Arrived at dealer and was greated and dropped off truck for service. Service advisor was very helpful and took all info and started work. Received a text that some additional work needed to be completed so agreed to do work and signed papers online. Work was completed very quickly and out the door I go!! Thank you More
by 02harley69
April 29, 2024
Great experience and all around service. Thank you team, would definitely recommend beck and Masten south Thank you team, would definitely recommend beck and Masten south More
by bmcclain80
Other Employees Tagged: Anthony Morelli, Jose Cuellar
April 14, 2024
Very personable service manager. Much improved service time. Surprisingly nicer experience. Dealer online scheduling system broken. Took 3 calls to make service appointment... Much improved service time. Surprisingly nicer experience. Dealer online scheduling system broken. Took 3 calls to make service appointment... More
by dhom888
April 02, 2024
Quick service and answered all my questions when I asked anything about my truck and their services anything about my truck and their services More
by Macuellar28
Other Employees Tagged: Arturo Gonzalez
March 27, 2024
We loved our experience at Beck & Masten. Sarah was so helpful and kind during our purchasing process! Sarah was so helpful and kind during our purchasing process! More
by JOwens
Other Employees Tagged: Jorge Gomez, Earl Alphonse, Anthony Garza, Jose Cuellar , Sarah
March 25, 2024
Albert Ramirez was very professional and helpful and courteous. Thank you for your professional manager. courteous. Thank you for your professional manager. More
by MCC.mannydelavega
Other Employees Tagged: Ada Pasasin
January 26, 2024
The sales department at this dealership is great. Service department unfortunately is HORRIBLE! Our service advisor never answered his phone for starters. We have a 2024 vehicle that had a sensor go Service department unfortunately is HORRIBLE! Our service advisor never answered his phone for starters. We have a 2024 vehicle that had a sensor go out. It’s been there 8 days so far with no end in sight. It’s a BRAND NEW car! How hard could this be? I finally spoke to a manager( 3 previous unreturned voicemails) and he offered to find me a loaner. In my opinion I should have had one from the beginning! Our adviser offered me a deal at enterprise for $44 a day. It’s a brand new car! Why should I spend $360+ dollars to date for a car that should be a comp in my opinion. Maybe they would like to pay the prorated daily rate of my car payment since I can’t drive it. It’s a sad day when a business as big as B&M can’t provide good customer service. I’m ready to trade the stupid car in at Sewell. They supposedly offer 5 star service. More
by alwisnoski
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