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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.5
2,542 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,542 reviews

April 17, 2024

Staff at this dealership were very easy to work with and quickly got us in and out with our new 2500HD. More

by Jandsbrittain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Naquin
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April 16, 2024

The experience was really great. No hassle at all. I really felt like I was around people who really cared. More

by Kelvin_chambers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maximo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Beck & Masten Buick GMC South responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 16, 2024

They very professional and all ways take care about you concerning l like a lot the dealer More

by j.carmenlh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Beck & Masten Buick GMC South responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 14, 2024

Very personable service manager. Much improved service time. Surprisingly nicer experience. Dealer online scheduling system broken. Took 3 calls to make service appointment... More

by dhom888
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Beck & Masten Buick GMC South responded

It's great to hear that you had a positive experience with the service manager and noticed an improvement in service time! We apologize for the inconvenience with our online scheduling system and appreciate your feedback about needing to make multiple calls to schedule your service appointment. We'll work on addressing this issue to ensure a smoother experience for our customers in the future.

Helpful
April 13, 2024

Rafael is a great salesman, he helped me find exactly the car I wanted, never pressured me into something else, listened to what I wanted and made it happen, definitely the best salesman I have ever worked w More

by Nlyancey2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ruppert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Negrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Beck & Masten Buick GMC South responded

That's fantastic to hear! Rafael sounds like a top-notch salesman who truly understands his customers' needs and preferences. We're thrilled that he was able to help you find the perfect car without any pressure and made your experience so positive. Thank you for referring him to others!

Helpful
April 11, 2024

Ada is excellent to work with. Very knowledgeable about the trucks. She also makes the purchase of new truck a lot easier. More

by rocio_gutie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Beck & Masten Buick GMC South responded

It's fantastic to hear that you had a great experience and that Ada provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Apr 12, 2024 -

rocio_gutie responded

Thank you! We love our new truck and will definitely see Ada at our next purchase.

Helpful
April 11, 2024

Jason and Anthony were great! Treated me fair and never pressured me at all. Both were with me thru the entire buying process and helped with all my needs and concerns. I would More

by Tmpehle14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ruppert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Beck & Masten Buick GMC South responded

Congratulations on your new vehicle! We are thrilled that Jason and Anthony provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Helpful
April 10, 2024

My advisor was William Lentini and he was professional! He ensured all my questions were answered and amazing customer service support! Overall he was great! I highly would recommend him and will definitel More

by TrueReview
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guglielmo (William) Lentini
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Apr 12, 2024 -

Beck & Masten Buick GMC South responded

It's fantastic to hear that you had a great experience and that William provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 10, 2024

Great selection of vehicles. Great employees. They make you feel right at home. Very professional! Ada took great care of me. She kept me up to date with everything and made sure More

by NickWhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Beck & Masten Buick GMC South responded

We're delighted to hear about your positive experience at our dealership! At Beck & Masten Buick GMC Gulf South, we take pride in our great selection of vehicles and our exceptional team. Ada and our finance team are dedicated to providing professional and personalized service to ensure a smooth transaction for every customer. Thank you for choosing us, and we look forward to serving you again in the future!

Helpful
April 09, 2024

Great and fast service. Service advisor even had my truck washed. Very polite and courteous More

by g_cavazos63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Apr 11, 2024 -

Beck & Masten Buick GMC South responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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