Bay King Chrysler

Great Salesman. Enjoyable experience. I live in Toronto and visited a Chrysler Jeep and Dodge in the area and was very disappointed with the service. I found the car i wanted online at Bay I live in Toronto and visited a Chrysler Jeep and Dodge in the area and was very disappointed with the service. I found the car i wanted online at Bay King Chrysler in Hamilton, emailed Dan Luton my offer and he fought with his management to get me the deal i wanted. I was very impressed with his service such that i did not mind traveling over an hour each way on multiple occasions to purchase the car from Dan. More

Great team! As usual, a great experience. Jamie, John and Mario excelled. Everything surpassed my expectations. The entire staff is friendly and feel like long ti As usual, a great experience. Jamie, John and Mario excelled. Everything surpassed my expectations. The entire staff is friendly and feel like long time friends. More

Great experience with no pressure or hassles. I bought a brand new Jeep Wrangler Rubicon from Bay King and it was definitely a good experience. James Hand was the sales man that I dealt with and h I bought a brand new Jeep Wrangler Rubicon from Bay King and it was definitely a good experience. James Hand was the sales man that I dealt with and he was very helpful a getting me a good price on the new vehicle as well as my trade and not once did I feel like I was being pressured to buy or trade mine which is definitely something I experienced at other big City dealerships. Peter Mackey the sales manager was also easy to deal with and didn't try to shove all the warranties down my throat like at other dealerships. More

True professionalisim My wife and I recently purchased a new Doge RAM pick up truck from Bay King Chrysler and we are very happy with our new purchase. Mario the sales pers My wife and I recently purchased a new Doge RAM pick up truck from Bay King Chrysler and we are very happy with our new purchase. Mario the sales person who helped us out was extremely professional and helpful He helped us find a vehicle with in our budget and went above and beyond to help us out. I would definitely recommend anyone who is in the market to purchase a new or used vehicle to visit Mario at Bay King Chrysler and you will also leave very satisfied. A very happy customer, Emanuel Vicente More

Great service very professional I recently traded a vehicle in and the service was excellent , The sales man Dan worked with me to get the truck I wanted within my budget I will be r I recently traded a vehicle in and the service was excellent , The sales man Dan worked with me to get the truck I wanted within my budget I will be recommending Bay King to any of my family or friends that are looking to purchase a new or used vehicle ! Thank you to all at Bay King Motors More

Fast and Painless Experience! Dan was a very knowledgeable sales representative who knew exactly what he was talking about. From the moment I arrived at the dealership to the final Dan was a very knowledgeable sales representative who knew exactly what he was talking about. From the moment I arrived at the dealership to the final moments as I was driving away in my new truck, I was greated with nothing but kindness and smiles. Dan made the process painless and outlined everything as we were going along. I would highly recommend Bay King Motors and especially Dan Luton when purchasing a vehicle! More

Excellent Experience Excellent customer service has almost become a thing of the past. We consumers have grown accustomed to outsourced customer service departments and fa Excellent customer service has almost become a thing of the past. We consumers have grown accustomed to outsourced customer service departments and faceless, electronic "help." It always gives me a bit of hope when a company actually goes above and beyond the call of duty and provides excellent customer support. Dan Luton and Bay King Top my list.....would suggest to anyone looking for the best car buying experience :) More

Amazing customer service Dan Luton is an amazing sales rep. He is knowledgable, personable, and down to earth. He doesn't make you feel pressured into purchasing a certain veh Dan Luton is an amazing sales rep. He is knowledgable, personable, and down to earth. He doesn't make you feel pressured into purchasing a certain vehicle but rather lays out all the options in a very informative way. He took extra care with our family; listening to our needs vs. wants in a car and even by watching our little guy as we signed papers. We would definitely purchase from here again! Also, we are in love with our new car. More

Oil Change Hassles and Lifetime Free Squeaky Brakes! Wife and I had a Grand Caravan with a "Gold Plan" warranty which included oil changes so we kept bringing it to our local dealership Bay and King Chry Wife and I had a Grand Caravan with a "Gold Plan" warranty which included oil changes so we kept bringing it to our local dealership Bay and King Chrysler. We are long time Bay and King customers, bought a car from them back when they actually were located at Bay and King. Anyways. Bay and King now is a sort of 'flashy' service place with multiple service desk drive in bays, "greeters" and free (good) coffee. The oil changes however became a constant hassle. That van had a 3.6 V6, which is a great motor, but has and internal oil filter located at the top of the motor. To do an oil change properly on a 3.6 takes a few minutes more that it did on older motors which had disposable oil filters at the bottom of the motor, and Bay and King just can't be bothered to do it correctly. After every oil change the oil level was too high and the oil looked dirty (ie they weren't allowing all the old oil to drain). I talked to the service manager about this but they really just don't give a crap. Second problem was that one time I also asked for the rear brakes to be service - I thought "factory trained technicians" could do brakes. They were squeaky from then on, enough that passengers complained and other drivers would look at me when slowing for red lights etc. I then paid again for rear brake servicing, waited for hours while they did that and missed a meeting, but they still squeaked. Again, I have discussed all this with the service manager George Damovski many times, I told him I would be posting here about my problems, and he really just doesn't care. Their shop is always busy so I guess it doesn't matter to them. I have had various warranty work done at Bay and King over the years and never had a problem, but I can't recommend them for routine work such as oil changes or brake services. 01/27/2019 comment. I had never understood why the oil would always look dirty even after the 'oil changes' at Bay and King. Once it was out of warranty I did the oil changes myself and the oil now stays clean, a little brown just before a change is due but clean after. The oil level is correct after a oil change now also. I still think they were just lazy and didn't drain all the oil before refilling, or they simply don't do the change at all sometimes. Larger jobs such as timing belt changes on other vehicles we have owned all turned out well. I would go elsewhere for brakes and oil changes. More

I bought a Challenger! Taking the plunge to purchase your first vehicle can be a bit overwhelming, but the staff at Bay King Chrysler were second to none. Kevin helped me w Taking the plunge to purchase your first vehicle can be a bit overwhelming, but the staff at Bay King Chrysler were second to none. Kevin helped me weigh the pros and cons of all options and was very helpful, knowledgeable and informative. Growing up I was in awe of my Uncle's '74 challenger, and now I have one of my own. Would definitely recommend ! More