Bay King Chrysler

Very unsatisfied Despite past issues with this dealership, it is where we bought the car so we decided to take it back as the Service Manager was new. Our car was bein Despite past issues with this dealership, it is where we bought the car so we decided to take it back as the Service Manager was new. Our car was being reviewed for shaking in the front end, and a noise, again in the front end, when going over bumps. The noise going over bumps was fixed, but we were told that our one tire needed weights. We had just had new tires put on, so decided that this was an issue with the tire service station that put the new tires on. We promptly took the car down to the that service station, only to quickly find out that there were in fact weights on the tires. We called Bay King with this news, they asked us to bring the vehicle back, the Service Manager went for a drive with us and the best they came up with was the issue being the new tires....so, they sent us on a wild goose chase, charged us 50 bucks for the test drive (even though they had to complete a test drive for the issue under warranty), and the issue still exists. Truth be told, I could write a short novel on the poor service from the service dept., despite spending $50,000 plus on a new vehicle....not to mention, when I took my car in I stood nd watched how the service person searched the web while I waited to be looked after.....the shuttle person was very nice though :) More

Very Friendly employees Brian was very helpful in helping me choose my Jeep Cherokee. I'm enjoying it very much and love the colour. Brian is very friendly. Brian was very helpful in helping me choose my Jeep Cherokee. I'm enjoying it very much and love the colour. Brian is very friendly. More

Believer again I highly recommend BayKing Chrysler! I must confess that after dealin with Johnston Chrysler (Hamilton Mountain) and having a HORRIBLE! Experience I highly recommend BayKing Chrysler! I must confess that after dealin with Johnston Chrysler (Hamilton Mountain) and having a HORRIBLE! Experience I was totally done with Chrysler / Dodge / and Jeep Brands, BayKing went way above and beyond in bringing me back as a customer! Dan Luton made this experience smith as silk, involving ownership when required. Once again I highly recommend BayKing as a dealership whop pays attention to what the customer is actualling looking for! I will recommend them to all my friends and family More

Strut and shock repair Overall great customer service by Adrienne. Always has answer for the questions that are asked. Great person to talk too and always smiling. Willing t Overall great customer service by Adrienne. Always has answer for the questions that are asked. Great person to talk too and always smiling. Willing to help out without any problems. Free spirited More

No thanks Didn't reset oil life..AGAIN! Called back and was given wrong info to reset. Gave me a price to fix my brakes.. really? Do you know what other places Didn't reset oil life..AGAIN! Called back and was given wrong info to reset. Gave me a price to fix my brakes.. really? Do you know what other places charge? 1st phone call and got quoted half of your quote. It's elsewhere me More

Friendly, efficient, knowledgable. The staff at Bay King was firendly and highly knowledgable. They exceeded my expectations in the service that they offered, as well as in the coordin The staff at Bay King was firendly and highly knowledgable. They exceeded my expectations in the service that they offered, as well as in the coordination for arranging test drives and finally closing the deal. More

Friendly service I arrived early and was accomodated quickly. An update was checked as to any needed servicing. I was happy to know that I was current. My vehicle was I arrived early and was accomodated quickly. An update was checked as to any needed servicing. I was happy to know that I was current. My vehicle was serviced and I was on my way home . I enjoyed a coffee and a glance at the paper while I was waiting. It was a great experience, thanks More

Warranty work Had an issue with my Ram trucks wiper assembly brought the truck in for a scheduled service had them check it out They found the problem but had to or Had an issue with my Ram trucks wiper assembly brought the truck in for a scheduled service had them check it out They found the problem but had to order in part. They called when the part came in and scheduled a time at my convenience did the work no issues no hidden charges Great No More Squeek Shuttle service was good and friendly too. More

Exceeded expectation I have bought many brand new cars in my life... some even jeep product but never from Bay/King. However, this was by far the best experience to date. I have bought many brand new cars in my life... some even jeep product but never from Bay/King. However, this was by far the best experience to date. From the moment I walked in off the street I was treated amazing!. It was my lucky day I was greeted by Neet the sales manager and introduced to Dan Luton sales representative. From there on in it was smooth sailing. We went for a test drive to see if the Wrangler would even be an option for me and if corse I loved it.. I was presented with the options . They located the vehicle of my choice had it brought in but this where it gets good!!! It came with even more of my wish list wants. I bought my wrangler sport on Monday and drove away Thursday . Thank you More

Great service, great value! Janelle was a pleasure to deal with. Extremely responsive, fair, and just an overall nice human. I'd recommend Bay King to anyone looking for a new ri Janelle was a pleasure to deal with. Extremely responsive, fair, and just an overall nice human. I'd recommend Bay King to anyone looking for a new ride. More