Barrie Volkswagen

quick I had a few recalls to deal with on my Passat and they got me in quick and the work was done to my satisfaction I had a few recalls to deal with on my Passat and they got me in quick and the work was done to my satisfaction More

Honest and reliable These guys always greet you with s genuine smile, treat you with kindness and honesty, and the invoice matches the estimate. I never feel 'sold' an These guys always greet you with s genuine smile, treat you with kindness and honesty, and the invoice matches the estimate. I never feel 'sold' and know my car has been well looked after when I get it back. More

bad customer service It is very hard to get a hold of someone to even book a service appointment. The staff is friendly but not competent. there is no urgency in their wor It is very hard to get a hold of someone to even book a service appointment. The staff is friendly but not competent. there is no urgency in their work., Numerous times I have had an appointment booked at a certain time only to find myself waiting for 2-3 hours longer than originally scheduled. The service is grossly overpriced. I am not usually so negative, but having had multiple bad experiences here, I decided it was time for a review. 1/5 stars More

Inspection report I think it would be nice to have a detailed inspection report from my visist. Other dealers I have taken my vehicles provide a detail report. It is ni I think it would be nice to have a detailed inspection report from my visist. Other dealers I have taken my vehicles provide a detail report. It is nice to see brake and tire wear, etc. Also my inspect vehicle warning message was not reset only my oil inspection. I cant reset ut myself so now I have to bring my vehicle in again. Very inconveinent More

Service with a smile 😁 We brought our Jetta in to have the code put in for the radio. Although I can't Remer the name of the young man that helped us out , he was definitely We brought our Jetta in to have the code put in for the radio. Although I can't Remer the name of the young man that helped us out , he was definitely a valuable employee very kind and knowledgeable. Service was quick and we were on our way ...listening to music 🎶🎶🎶 More

Exceptional Honest, and fair. He really looked after my wife and I. He explained cost, he explained what needs to be done, and what can be done in the near future Honest, and fair. He really looked after my wife and I. He explained cost, he explained what needs to be done, and what can be done in the near future so we had a heads up. He's thorough and friendly. Tech was great too (I forget this name) he actually came and talked to us. We had a bad taste in our mouth from past experiences and promises not kept (previous owners) but Steve truly made up for this and went out of his way to make sure we would be customers for the duration of our vehicle. Kudos to you man, I'm impressed by your dedication to the business and how much you truly care about your customers. You made my wife and I feel like #1. Thanks again. We will be back More

Good service Service was thorough and prompt. The staff were friendly and professional. I am from out of town so I always wait during my service. The waiting ar Service was thorough and prompt. The staff were friendly and professional. I am from out of town so I always wait during my service. The waiting area is clean, comfortable and spacious with free WiFi. I think this was my third service at this particular facility. I will continue to bring my vehicle to this dealership. More

Vehicle purchase Okay service but a lot of miscommunication between departments. Hidden costs in the end. Finance is very informed and organized but sales seems to be Okay service but a lot of miscommunication between departments. Hidden costs in the end. Finance is very informed and organized but sales seems to be misinformed on a lot of fronts. More

steve ward at service was not helpful at all because of the way i was spoken to at barrie VW by service rep. steve ward he was very rude to me in the way he handled warranty claim because of the way i was spoken to at barrie VW by service rep. steve ward he was very rude to me in the way he handled warranty claim More

Thanks Barrie VW Car was serviced on time and for price quoted. Staff were friendly and polite. Coffee and muffins available. Nice clean environment located right of Car was serviced on time and for price quoted. Staff were friendly and polite. Coffee and muffins available. Nice clean environment located right off the 400. Thanks. More