Barrie Subaru

Great sales experience from start to finish I've been a Subaru devotee for many years and knew what I wanted - the 2015 Outback, and Paul Santaera made it all happen without a hitch - online! We I've been a Subaru devotee for many years and knew what I wanted - the 2015 Outback, and Paul Santaera made it all happen without a hitch - online! We live many hours from Barrie. He was quick to respond to all inquiries, cut a deal I was happy with, and arranged a seamless pickup on very short notice. Absolutely no complaints here. More

Excellent Customer Care !! I decided on getting a Subaru. Contacted the dealership and spoke to Bob Mather. We set up a appointment. Wasn't sure if I wanted The STI or WRX. we w I decided on getting a Subaru. Contacted the dealership and spoke to Bob Mather. We set up a appointment. Wasn't sure if I wanted The STI or WRX. we went for a test drive in a STI . They we talked about the two cars. Yes I do like Brembo brakes , wider and lower profile tires. The main difference was about $10,000. more than the WRX. Decided on the WRX. No regrets. Mr Mather was professional with no B.S. after 32 years with the Toronto Police, trust me I know if I am getting a line. After the deal was done I was in hand of Michael Hiltz who did the pick up work. As luck would have it my wife had the car and had no way of getting down to pick up my new car. Michael said either he would pick me up or have someone else get me. Bob Mather a very straight shooter, I recommend him as a salesman. Mr. Hiltz made all the political stuff go away. Kudos to these gentlemen, professional answered all questions. Buy with confidence !!! Ihor Kowal More

Friendly Service I just recently bought a used Outback, my first time buying pre-owned which was a bit nerve wrecking. Paul Santeara sat with me for 2 hours trying to I just recently bought a used Outback, my first time buying pre-owned which was a bit nerve wrecking. Paul Santeara sat with me for 2 hours trying to make me feel better about buying used rather then new. We hit a few bumps along the way but he made the experience pleasant. So far no complaints and hopefully none along the way. Every one at the dealership was super nice and patient. Keep up the jovial attitude Paul! Mike was very helpful as well. More

Recently purchased a 2015 WRX Sport-Tech I purchased a brand new WRX, fully loaded Sport Tech from Bob at the dealership. He was professional, knowledgeable and helped me with every question I purchased a brand new WRX, fully loaded Sport Tech from Bob at the dealership. He was professional, knowledgeable and helped me with every question I had regarding the purchase. I am very pleased with my experience with Bob at Barrie Subaru. The only hitch in the process was that another staff member who handles paperwork such as getting the insurance sorted out, forgot to send my insurance (whom I had given him the contact information and so on) a copy of the bill of sale which they needed to get my insurance up and running. I had to scramble on the saturday I picked up the car to reach my insurance company and have them send me the insurance so I could get my car. Not the end of the world by any means. Other than that, everything was smooth. And my god, the car is amazing! I have not yet had any dealings with the service department, but I am pleased with the sales department. They were much more professional than the Mississauga Subaru on Mavis, which is why I chose to go to a dealership over an hour away when I live in Mississauga. Go see Bob, he'll fix you up with a fantastic car! More

Servicing ripoff I always take my Outback to either Barrie or a Toronto Subaru dealer for servicing. Your servicing records are not shared by dealerships. My "big" I always take my Outback to either Barrie or a Toronto Subaru dealer for servicing. Your servicing records are not shared by dealerships. My "big" 96,000 km scheduled maintenance was done in Toronto. Two oil changes later, at 112,000k the Barrie dealer said I needed all kinds of work, $1, 800 worth. Seems like they don't check anything just look at your records. At 86,000 and again at 112,000 the Barrie dealer said my breaks needed work, rotors to be machined and maybe more. That's totally inaccurate. At 87,000 I bought new tires at Barrie....Pirelli 4. Now at 112,000 they claim the tires prematurely wearing, though the depth is OK and no sign of alignment problem. More lies from Barrie Subaru. Like my Outback, but find Barrie Subaru disgusting. More

I bought a 2007 Impreza 2.5i used from Barrie Subaru. The salesman (Mike) treated me like I wasn't even serious about buying a car from him. Yes I was fairly young, but that is no excuse to treat me that way salesman (Mike) treated me like I wasn't even serious about buying a car from him. Yes I was fairly young, but that is no excuse to treat me that way. I explained to him how I needed a new car asap because both my other cars had just died. From the time of purchase, it took over 5 days before I got my car. They had to cert/etest it, not sure how that takes almost a week to do. Have also not jad a fun time with the parts dept there ordering me wrong parts then blaming me for ordering the wrong side. All in all, barrie subaru is a 10 min drive from my house, I would rather drive 40 mins to davenport in orrillia. More