Bannister Honda Service & Car Sales

Giving the country girl the car she needed! I rate you all the top notch because you all where there willing to help me find a car ASAP when I needed a car! Not just one helper but at least six I rate you all the top notch because you all where there willing to help me find a car ASAP when I needed a car! Not just one helper but at least six of you were there for me helping my find something that I liked. More

Best buying experience Outstanding customer service! Don,Scott and Tracy were amazing to work with and made my car buying experience the best. Recommend everyone looking to Outstanding customer service! Don,Scott and Tracy were amazing to work with and made my car buying experience the best. Recommend everyone looking to buy a car, go here first! You won’t be disappointed. More

Fast knowledgeable service Consistently excellent service - delivered on time (or earlier), professionally, knowledgably, and with a smile. Tammy and the whole service team are Consistently excellent service - delivered on time (or earlier), professionally, knowledgably, and with a smile. Tammy and the whole service team are the best! Now if Honda would just sell me the 2018 Clarity that I want to buy... More

Quick and informative Service was quick, staff informative and friendly. I like being in and out with no time wasted. Nice to have a one stop shop and not worry about it t Service was quick, staff informative and friendly. I like being in and out with no time wasted. Nice to have a one stop shop and not worry about it taking all day. Thank you More

Excellent Experience Tracey and Brian were beyond helpful in finding a great fit for me. Brian ran through all my options with me and was patient. He was great at conversa Tracey and Brian were beyond helpful in finding a great fit for me. Brian ran through all my options with me and was patient. He was great at conversation and not pushy at all. Tracey was great at setting everything for me fo when I got there. Great Team Work! Shea was super friendly to work with for my finance option! More

good job as always I have been coming to this dealership for service for the last few years and I am satisfied with the staff from management to shop technicians. Keep u I have been coming to this dealership for service for the last few years and I am satisfied with the staff from management to shop technicians. Keep up the standard. More

Felt very relaxed upon arrival I must say our experience with your dealership was probably the best we have ever had from any dealership we have ever been to....Right from the minut I must say our experience with your dealership was probably the best we have ever had from any dealership we have ever been to....Right from the minute we walked in the door until we left, we were treated with respect and acknowledged by all the staff...all very friendly and helpful and it is definitely the first time we have ever had a call back the day after we have purchased a vehicle and again thanked for our business More

Typical and unimpressed I ordered something standard for my van. They said it would take a couple of business days. Almost two weeks later I called them back. The person I sp I ordered something standard for my van. They said it would take a couple of business days. Almost two weeks later I called them back. The person I spoke to couldn't find my order and didn't think it existed. Then I explained what I had ordered and he was able to find it. My name was completely misspelled and they hadn't kept my phone number. When I arrived to pick it up I was sent to a back room by an unfriendly front desk lady. Then I was sent back out the lady at the desk who decided to help someone who got there after me before charging me for my part. I noticed she was unfriendly borderline rude to other customers she helped. Not the face you want for your dealership. When I ordered I specifically asked what my part would cost. They said $45. When I picked it up it was $45 PLUS $9 for two bolts... This is something I find so disappointing about some dealerships and why people tend to stereotype them as "ripping people off". The price never seems to be the price and now I feel that is true of bannister. I don't have major complaints but found bannister stuffy and unfriendly. Maybe they are only friendly if you are purchasing next years model? I won't use bannister in future unless I have to. More

Family value, more precision is preferred Pros - relatively more affordable used car options for beginner driver - vehicle description is detailed and relevant in terms of tire and brake us Pros - relatively more affordable used car options for beginner driver - vehicle description is detailed and relevant in terms of tire and brake usage for used cars - friendly staff to beginner driver - family-oriented business supporting local ecosystem Cons - miscommunication happened between sales and finance office, a discount of $530 excluding taxes was missed - the mileage was messed up by close to 1.2k KMs Personal opinions - sales and finance were not thorough enough in ensuring the price and mileage were correct - but they were responsive to the mistakes spotted, pleasant experience after all - efforts are required to prevent this from happening again, more attention can be paid on professionalism, precision - rated as good, way to go make it a solid good/excellent More