Bannister Honda Service & Car Sales

EXORBITANT COST FOR SCHEDULED MAINTENANCE I recently took my Honda CRV for scheduled maintenance and was quoted just under $250 for the service. During the service I was called and advised an I recently took my Honda CRV for scheduled maintenance and was quoted just under $250 for the service. During the service I was called and advised an additional $60 was required for something to do with the brakes and I agreed. When I came to pick up my vehicle the final bill was $450 which included a $20 coupon!!! I had requested for a wheel alignment as well but the Service Manager told me they were fine and had been measured......the CRV still shakes badly when on the highway so can't wait to switch over to Summer tires. I don't think I will be returning to Bannister Honda for any more service appointments anytime soon. More

Friendly Helpful Staff Very impressed with the service department staff, John checked me in and was very fast , my only complaint is that I was told if I arrived at 8am I wo Very impressed with the service department staff, John checked me in and was very fast , my only complaint is that I was told if I arrived at 8am I would be the first car serviced, I just waited outside and at 8:25 my car still was not taken into the shop, I never got on my way until almost 9. way too long for a tire change over that were on rims More

Very professional, got me the best deal and I am really happy about my purchase. Jack and udai are an awesome team. Highly recommend them! happy about my purchase. Jack and udai are an awesome team. Highly recommend them! More

Many thanks Thank you Lauren for helping to expedite my car oil change service in this uncertain time. We were glad to be given the choice of staying in the recep Thank you Lauren for helping to expedite my car oil change service in this uncertain time. We were glad to be given the choice of staying in the reception area or go for a walk while service was being done. More

Jack and Udai were fantastic to deal with. They made everything so smooth! Thank you so much, highly recommended! I will definitely come back here again to buy. everything so smooth! Thank you so much, highly recommended! I will definitely come back here again to buy. More

I am super impressed by Lauren. She remembers myself and my vehicle’s history. Also, service was done in a timely manner. I Would definitely recommend Bannister Honda. my vehicle’s history. Also, service was done in a timely manner. I Would definitely recommend Bannister Honda. More

Prompt and thorough service It's somewhat inconvenient to travel from Kelowna to Vernon for service but dealing with the staff at Bannister Honda it is quite apparent why this de It's somewhat inconvenient to travel from Kelowna to Vernon for service but dealing with the staff at Bannister Honda it is quite apparent why this dealership has such a great reputation. Our purchasing experience was surprisingly pleasant and our servicing has been on time as booked and thorough. I would definitely purchase here again. Brian More

Khoa and Jack the manager were amazing and made our entire experience a real pleasure. We were given a great price, and no hassles. Within two hours we were driving away in our Honda CR-V. By far th entire experience a real pleasure. We were given a great price, and no hassles. Within two hours we were driving away in our Honda CR-V. By far the very best service U have had buying a car More

Awesome Service from Lauren Brown ( Service Advisor) I live about 35 minutes outside of Vernon. When in town I discovered I had a slow leak in one of my tires. On previous occasions I have always dealt I live about 35 minutes outside of Vernon. When in town I discovered I had a slow leak in one of my tires. On previous occasions I have always dealt with Lauren so I called her and she said "don't worry we will fit you in" . "Come on over". My car was fixed immediately. Lauren is an amazing representative for Bannister Honda. When I arrive she greets me by name, always has a smile on her face , and is excellent with her customer service. She knows her stuff and if she doesn't have an answer to something she immediately goes out of her way to find you an answer. To summarize " she is a GREAT YOUNG LADY" More

Horrible Service from Udai, obviously doesn’t understand customer service or business at all, Showed no sympathy let alone empathy. Ended up going to Toyota based on this experience. customer service or business at all, Showed no sympathy let alone empathy. Ended up going to Toyota based on this experience. More