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Bannister Honda Service & Car Sales
Vernon, BC
2,994 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,994 Reviews of Bannister Honda Service & Car Sales
April 30, 2020
Got the VIP treatment In spite of the Covid 19 fiasco, this dealer is evolving to meet the challenge. The waiting area was completely redesigned for social distancing and v In spite of the Covid 19 fiasco, this dealer is evolving to meet the challenge. The waiting area was completely redesigned for social distancing and very inviting. My vehicle was serviced and finished in good time. I love the tire storing option. No more lugging heavy tires with wheels during seasonal changes! More
by vanman65
Verified CustomerEmployees Worked With
Lauren Brown
April 30, 2020
Lauren and John in the service department and are awesome! They always greet me by name, and explain exactly what will happen with my vehicle. They provide excellent service, even during a pandemic. awesome! They always greet me by name, and explain exactly what will happen with my vehicle. They provide excellent service, even during a pandemic. More
by mniedbal
Employees Worked With
John, Lauren Brown
April 30, 2020
Swapping winter tires for summer & an oil change Staff is very pleasant and had my car done in the time frame they quoted. Highly recommend Bannister Honda Service department. Also, they worked great Staff is very pleasant and had my car done in the time frame they quoted. Highly recommend Bannister Honda Service department. Also, they worked great considering we have a pandemic going on! More
by DEBHOBBS0
Employees Worked With
Sarah Ainsworth
April 29, 2020
Service center very professional and personable from initial call to book appointment to actual arrival for service. At time of arrival, advised work order center very professional and personable from initial call to book appointment to actual arrival for service. At time of arrival, advised work order scheduled for 3 hours, but work actually complete within one hour. During service technician noticed oil leak from transmission tensioner cover necessitating a follow up appointment. More
by gbell2
Employees Worked With
Lauren Brown
April 27, 2020
great experience!!! I would recommend Bannister Honda to others and have so already because of the great experience we had there. There was no pressure and super friendly I would recommend Bannister Honda to others and have so already because of the great experience we had there. There was no pressure and super friendly. Thanks very much. More
by JKNEVILLE
Employees Worked With
I can’t remember the other sales manager who helped in the sale of my car., Udai Singha, Riley Preston
April 24, 2020
Always such a great time going to Honda. Lauren is so wonderful. Always happy. Always goes above and beyond. Love bannister Honda. Always feel welcomed. wonderful. Always happy. Always goes above and beyond. Love bannister Honda. Always feel welcomed. More
by Kathleen
Employees Worked With
Lauren Brown
April 23, 2020
Noise that had to be fixed. Had a noise ( squeal ) in front brakes that wasn’t always there and had to get it checked out. John checked me in quickly and in a short time I had th Had a noise ( squeal ) in front brakes that wasn’t always there and had to get it checked out. John checked me in quickly and in a short time I had the answer. Lauren took over from there to give me this news and handle it to the end. Both of these were friendly and helpful staff. Quick job done by the mechanics involved in the work. This was my only unexpected trip to the dealership in the last 8 years that wasn’t a regular service. More
by BOBHOUST50
Employees Worked With
John, Lauren Brown
April 21, 2020
Exceptional staff made it a breeze. Had tires changed in a reasonable amount of time and had a loaner so no issue getting to and from the dealership. Service and cost are the best around. a reasonable amount of time and had a loaner so no issue getting to and from the dealership. Service and cost are the best around. More
by Richard
Employees Worked With
Lauren Brown
April 20, 2020
EXORBITANT COST FOR SCHEDULED MAINTENANCE I recently took my Honda CRV for scheduled maintenance and was quoted just under $250 for the service. During the service I was called and advised an I recently took my Honda CRV for scheduled maintenance and was quoted just under $250 for the service. During the service I was called and advised an additional $60 was required for something to do with the brakes and I agreed. When I came to pick up my vehicle the final bill was $450 which included a $20 coupon!!! I had requested for a wheel alignment as well but the Service Manager told me they were fine and had been measured......the CRV still shakes badly when on the highway so can't wait to switch over to Summer tires. I don't think I will be returning to Bannister Honda for any more service appointments anytime soon. More
by chipperinbc
Employees Worked With
Sarah Ainsworth
April 20, 2020
Friendly Helpful Staff Very impressed with the service department staff, John checked me in and was very fast , my only complaint is that I was told if I arrived at 8am I wo Very impressed with the service department staff, John checked me in and was very fast , my only complaint is that I was told if I arrived at 8am I would be the first car serviced, I just waited outside and at 8:25 my car still was not taken into the shop, I never got on my way until almost 9. way too long for a tire change over that were on rims More
by dchambers5
Employees Worked With
John Van Dyke, Lauren Brown
