Bank Street Mitsubishi

I was looking for a "cross-over" SUV, to replace my 2001 Subaru Outback ~ it really was time to change up! Anyway, we didn't want to be cash-poor for a new vehicle, so our criterion were (1) replace my 2001 Subaru Outback ~ it really was time to change up! Anyway, we didn't want to be cash-poor for a new vehicle, so our criterion were (1) < $40K [on the road], (2) excellent safety record, (3) excellent warranty, (4) uses only Regular gasoline, (5) high gas mileage, (6) higher off the ground than our Outback [we're tired of hauling ourselves up out of a car], (7) good trade-in value, (8) 0% financing, (9) affordable payments, and (10) great "standard" package. We were planning on starting at a Kia dealership, just because we've seen so many of them on the road; but we parked at an adjacent Mitsubishi dealership instead; and we were also planning on checking Mitsubishi out, too because of the best warranty available ~ hey, if they are willing to offer 10 years/200K km; then they have a quality product that they believe in. So, we ended up in the Mitsubishi dealership on Bank Street, first and never left to look further. We were pretty stringent about our 10 criteria; and unbelieveably, the sales staff (Sam) was extraordinary. Sam was very knowledgeable on the Mitsubishi vehicles, and also knew many of the competitive products available to us, too. He respected our wishes for what we were looking for in a vehicle, and showed us a very affordable way to get us into a vehicle that is perfect for us. He was not "pushy", as many car salespersons are reputed to be; he just treated us fairly, with the utmost of respect, and [really] listened to us. I like to think that we not only found a terrific salesperson, but also met a new friend that day. This was just on the day that we decided to buy a 2013 RVR. On the day that we picked up our new RVR, Sam showed us expertly around the vehicle that he had gotten prepared for us (a couple of options to be added, as well as the usual inspection); of which the wait was only a few days. Additionally, he took us around the dealership to introduce us to PJ in Service, who already had us scheduled in for our first oil change/inspection for 8K kms later; and explained our maintenance plan to us, as well as the free shuttle service to/from work when I have service calls. Everyone was extremely professional and friendly. On our first weekend of ownership, we drove to Toronto, then on to London and returned to Ottawa; putting approximately 1500 kms on the odometer. The RVR-GT is very comfortable to drive, it comes with a lot of cool bluetooth options ~ thankfully, Sam went through all of these with me so I didn't have to read the Owners Manual to become proficient with them. You don't need a key anywhere, except in your pocket; the radio [including 6 mths free satalite], CD [6 stacker], and hands-free for use with my iPhone all work flawlessly. I've never been so integrated, or n'sync with my vehicle before; so all this "standard" equipment is very cool. Anyway, Sam and the dealership met all ten of our criterion, were super professional and friendly (not to mention respectful, and non-pushy ~ I mean it! ~ I guess you don't have to be pushy when you have a product that sells itself, and back it with a 10-year warranty). Oh, did I mention that they also gave me a $500 gas card? Sweet! I highly recommend the vehicle (RVR), the dealership (Bank Street Mitsubishi), and especially the salesperson (Sam). More

We just bought our Mitsubishi RVR SE vehicle .Sam was very knowledgeable and friendly in finding us a new car.He answered on all our questions and made it easier for us to purchase this car. We would r very knowledgeable and friendly in finding us a new car.He answered on all our questions and made it easier for us to purchase this car. We would recommend him to everyone else who wants to purchase a Mitsubishi. More

Sam was very helpful. He walked me through the features of the car I was interested in and then offered me a test drive. He respected the fact that it was a Lancer I wanted and did not attempt to sell me of the car I was interested in and then offered me a test drive. He respected the fact that it was a Lancer I wanted and did not attempt to sell me something else. He took the time to go over everything without being pushy. We agreed that I would think about it and get back to him in a couple of days - he respected that as well which I also very must appreciated. When I picked up the car, it was parked at the front and ready to go. Again, he ensured I had all the info I needed before leaving the dealership. He followed up with me 2 days after my purchase to see if everything was ok and ask whether I had questions. This is the second car I purchase fromm this dealership and I'm very satisfied with the sales department. Sam is great to deal with and if/when I decide to purchase another Mitsubishi I will give Sam a call because the service was professional, respectful, and very pleasant. I will recommend him to others. More

After being longtime Toyota customers, Sam showed us in detail what Mitsubitshi had to offer. Sam listened carefully to what we needed and brought us out on our first Outlander drive. It was exactly what w detail what Mitsubitshi had to offer. Sam listened carefully to what we needed and brought us out on our first Outlander drive. It was exactly what we wanted...it met out price our price range and other requirements. On pick-up day, in a spring snow storm, Sam came out, tuque and all, and would not let us drive us drive away without explaining just about everything about our new red Outlander. Special thanks to Sam, Justin, the super efficiant team and Moe, who seals the deal with a smile. Pierre and Sylvie Robert More

Buying our new Mitsubishi Lancer was a great experience. Jay answered all of our questions and made us feel very comfortable. We are very pleased with the quality and price and highly recommend this dealers Jay answered all of our questions and made us feel very comfortable. We are very pleased with the quality and price and highly recommend this dealership and salesman. More

Allo my name is Gaetan Dussiaume I picked up an suv today, my new mitsubishi rvr the service was amazing SAM answered all my question show me everything about this vehicle was the best saleman you coul today, my new mitsubishi rvr the service was amazing SAM answered all my question show me everything about this vehicle was the best saleman you could ask for. Also would like to thank Justin for the great service, quick response thank you Bank Street Mitsubishi you guys are really something amazing......Best experince of my live More

Sam was very helpful and friendly in finding us a new car, with all our preferred features, at a price which was affordable to us. Overall he made the experience of buying a car more enjoyable and we wou car, with all our preferred features, at a price which was affordable to us. Overall he made the experience of buying a car more enjoyable and we would definitely recommend him to anyone else in the area looking to purchase a Mitsubishi More

Georges was extremely friendly gave great customer service and worked hard to get me a great deal and find the perfect car for me. He worked alongside his manager to get me 2 keyless entries for my ca service and worked hard to get me a great deal and find the perfect car for me. He worked alongside his manager to get me 2 keyless entries for my car as an added bonus. He worked with the cost to make the payments perfect for me. I would easily recommend him to anyone looking to buy a car. He is the most friendly and helpful sales consultant i have ever talked to and my experience at bank street mitsubishi was fantastic and i walked away with a great car and would recommend a mitsubishi lancer to anyone looking to buy a car. It runs perfectly and I will definitely look at buying another mitsubishi car down the road from georges. The quality of work and customer service i received was higher then i expected when i walked in i am very happy with the service i received. I have nothing bad to say about my experience at bank street mitsubishi and with georges and sales manger Moe, they are both great at their job and i would go straight to them for help with my next car. More

I recently went to Mitsubishi with an inquiry about a used vehicle they had. Georges immediately came out to assist me and answer any questions. He was very attentive with what I wanted and gave me all t used vehicle they had. Georges immediately came out to assist me and answer any questions. He was very attentive with what I wanted and gave me all the options available to me, so that I was able to make the best decision possible. He made everything work to meet my budget, gave me a great amount for my trade in and he did this all without being pushy like some car salesman. He made my car buying experience fantastic, and without any stress. I would recommend Georges to anyone, as I plan on buying from Georges with my next vehicle. He was absolutely fantastic to deal with!!!! More

There is a time when you don`t know what car is best for you. With George Hitty as my saleman, he knew what questions to ask and evaluate my answers. With his patience and understanding he reasured me tha you. With George Hitty as my saleman, he knew what questions to ask and evaluate my answers. With his patience and understanding he reasured me that we were getting the best car, best warranty for 10 years. I could not afford the best purchase that I would like to have, with his experiences and qualifications he knew how to rate the price I would be comfortable with. I thought to get a older model but with the downside of kilometers that was use, he figure out quickly with my expression that would not be the best deal for me. In that short of time he knew me better than I knew myself. We sat and disguss for hours and it felt like 1 hour. Oh did I mention also that he ask us at one time if we were comfortable and serve us with a cup of coffee himself. More