
Bank Street Mazda
Ottawa, ON

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1,497 Reviews of Bank Street Mazda
New Car! I'm 23 years old and just purchased my first car at Bank Street Mazda. I was very nervous going into this whole process. The customer service was beyo I'm 23 years old and just purchased my first car at Bank Street Mazda. I was very nervous going into this whole process. The customer service was beyond incredible. I have nothing bad to say about this dealership. Sunny made the process of purchasing a new car a great experience. I would definitely recommend this dealership to my friends and family. More
Happy :) This is my second time leasing a car from back street Mazda, and I can say that this time around my overall experience was great! I got quality and This is my second time leasing a car from back street Mazda, and I can say that this time around my overall experience was great! I got quality and exceptional customer service from Ali and Sean. Professional and very friendly! They were awesome, and they made my experience fun and exciting! I'm very happy with the service they both provided, and I'm extremely happy with my new car :) Thank you, Danelle More
Love my new Mazda 3 Received great service at Bank Street Mazda. Karim and the rest of the team were really friendly, knowledgeable, and it was a great experience overal Received great service at Bank Street Mazda. Karim and the rest of the team were really friendly, knowledgeable, and it was a great experience overall. I will definitely come back for my next car and will whole heartedly recommend to others. I have only two qualifying comments: (1) please ditch the screechy Dilawri radio ads. They are horrendous and annoying; (2) I would recommend that Mike (the person who takes care of financing) slow down a little bit when going through all of the options for additional add ons and when requiring signatures on the various sections of the contact. I like to read everything (it is a big purchase after all) and I felt very pressured to sign quickly and move on. More
Attention to detail and friendly Karim helped finding our car. He is very knowledgeable about his work, friendly, also attention to detail. Kevin is also very helpful with our financi Karim helped finding our car. He is very knowledgeable about his work, friendly, also attention to detail. Kevin is also very helpful with our financing situation. So far, our experience is been great with them. Thank you. More
Sunny Chadha, mazda Sunny was knowledgeable, informative, friendly and open. During the test drive he let me experience the important features of the car, and gave me all Sunny was knowledgeable, informative, friendly and open. During the test drive he let me experience the important features of the car, and gave me all time necessary for that. The negotiation for the price was simple and approvals are fast. I recommend to deal with Sunny and Mazda hunt club More
Excellent experience, friendly people. I recently purchased a 2015 Mazda CX-5 from Bank Street Mazda. I had been shopping around looking to replace my 2007 Hyundai Santa Fe. Great vehicle I recently purchased a 2015 Mazda CX-5 from Bank Street Mazda. I had been shopping around looking to replace my 2007 Hyundai Santa Fe. Great vehicle, but hard on gas. Originally I was looking to significantly downsize my vehicle to an Elantra GT, which had the gas mileage I wanted but was small. I dropped by Bank Street Mazda to look at the Mazda 3 hatchback, and after talking to Sunny I realized that the Mazda CX-5 matched my requirements. Slightly smaller than my 2007 Santa Fe, but 50% better gas mileage and all the new features in a 2015 vehicle (safety features, Bluetooth, etc.).. I negotiate for a living, and I went through every aspect of the deal, which Sunny and Moe explained in detail.. In the end, I think I got a great deal, but I don't think I got a better deal than anyone else.. My sense is that these are great people, working for a great dealership, selling great cars, that treat everyone in a fair and friendly manner. I've been driving my CX-5 for a week now and it is fantastic.. More
Amazing service I was looking to buy a new car and was surfing on the internet when I found your website with the exciting offers! The minute I registered my name for I was looking to buy a new car and was surfing on the internet when I found your website with the exciting offers! The minute I registered my name for the coupon offer the phone rang and I had the pleasure talking to Imad ! He is a very pleasent person, knows exactly how to present the product and responds quickly to all the questions that I had and very clearly. I drove from Montreal to Ottawa last week-end to close the deal not only because of the great deal that was offered but for the help and attention I got from Imad as a salesman. Thank you very much and I recommend with no doubts the dealer as well as Imad for his service if you are considering buying or leasing a mazda ! And if it doesn't work you would have met a pleasent person full of energy that will make your experience interesting. Thank you Imad ! More
2 new cars in less than a month My girlfriend bought a new Mazda 3 and I was present during the purchasing process. We were very pleased with the way Zein Jolan presented himself and My girlfriend bought a new Mazda 3 and I was present during the purchasing process. We were very pleased with the way Zein Jolan presented himself and ultimately resulted in a sale. A few weeks later, I decided it was time for renewing my SUV. I had the CX-5 as a top contender. I took my time to visit other dealer to feel the pulse and I talked with a handful of other salesman. I kept BankStreet Mazda for my last visit, I felt that Zein would sell me my next SUV. He is friendly, polite, helpful. Never felt under pressure. I left feeling that I made the best deal and felt that other dealer/salesman would not have finalized a better deal. More
Great buying experience Very friendly and proactive staff. everything was done promptly. no delays in doing the paperwork as well as during delivery. everything was ready whe Very friendly and proactive staff. everything was done promptly. no delays in doing the paperwork as well as during delivery. everything was ready when we went to pick the vehicle. great customer service. More
Great Service, hassle free experience. Service was great and negotiations were made simple. We were able to make a deal at a reasonable rate and they accommodated my request to replace the Service was great and negotiations were made simple. We were able to make a deal at a reasonable rate and they accommodated my request to replace the rotors and tires even though they would have passed safety. The tires and brakes would have passed but barely, so I requested new tires because I didn't want to have to purchase tires just a few months after purchasing the vehicle. They provided a set of 4 new tires and allowed us to leave them off the rims. We will get the summer out of the current tires then have the new ones put on in the fall. We purchased a 2010 Veracruz and we are very happy with the vehicle condition and price was reasonable. I would shop at Bank Street Mazda again. More