
Bank Street Mazda
Ottawa, ON

Filter Reviews by Keyword
By Type
1,497 Reviews of Bank Street Mazda
Great service from showroom to delivery! I'm a repeat Mazda buyer; love the zoom zoom! This is the only dealership I can honestly say show professionalism from the friendly greeting in the sh I'm a repeat Mazda buyer; love the zoom zoom! This is the only dealership I can honestly say show professionalism from the friendly greeting in the showroom to the expert full service delivery. Buying a new car is a big decision and the salespeople at this dealership make all the difference in what can be an exhausting experience instead an exciting and lasting impression of knowing you are a new customer and not just a sale. Keep up the great work! Much deserved success... More
terrible customer service ! this purchase WOULD have been my 3rd Mazda from bank street, however my initial experience was amazing Jayson was great and had extremely good numbers this purchase WOULD have been my 3rd Mazda from bank street, however my initial experience was amazing Jayson was great and had extremely good numbers. He advised me that April was in 3 days to call him back as the deal might change slightly for the better. Before I had a chance to call back Mazda called me I explained the situation and she stated they could for sure could do better as the April promotions were out and to make an appointment and come back in. So upon returning my appointment was at 9 however there was a employee meeting at 9 and never saw a salesperson till 1030. Upon speaking to Jayson again the deal was actually worse and I was confused however we were able to agree on a price as I really loved the cx5 and he checked to see if the color I wanted was available and we were just discussing a few extra details and he advised me to give him my cell phone he would talk to his manager and would call me in the afternoon. It's been over a week no call, thanks tho I love my new RAV4 that I purchased in the meantime. More
Great Deal, Amazing Service I had visited a few other dealers prior to coming to this location and had some average quotes given to me. Made an appointment here, and within the f I had visited a few other dealers prior to coming to this location and had some average quotes given to me. Made an appointment here, and within the first 10 seconds of our conversation I knew I was going to be buying a car that day. I knew exactly what I wanted, so the sales team cut through the typical 'pitch' and straight to numbers. Within minutes we came to a very, very comfortable price and the deal was closed. No hassles, no runarounds, very professional. When I picked the car up, they made sure everything was up to my standard before signing off and were extremely accommodating throughout the whole process. More
Awesome Service great experience Everybody took great care of myself and my family, and had our best interest at heart. Very welcoming environment and extremely professional. Zein was Everybody took great care of myself and my family, and had our best interest at heart. Very welcoming environment and extremely professional. Zein was very helpful and gave me a hand with the car seats and entertainning the kids. I have received the best service and will recommend Bank Street Mazda to anyone who wants to purchase a car. Thank you so much for the great service. More
A very pleasant shopping experience The salesperson provides me a professional service towards my vehicle purchase, I am really impressed, he is enthusiastic, humorous, supportive, and e The salesperson provides me a professional service towards my vehicle purchase, I am really impressed, he is enthusiastic, humorous, supportive, and easy to communicate, he really cares about the customer relationship, he responds quickly and accurately with all my question and any concern through email and phone. His smile is warm and sunny. More
Very nice experience. I think I got a fair price on the purchase of my car. Zein was attentive to my concerns on the price of the car and of accessories. The was busy durin I think I got a fair price on the purchase of my car. Zein was attentive to my concerns on the price of the car and of accessories. The was busy during my visit the atmosphere was still pleasant. More
Mazda 3 purchase very happy of customer services. Very friendly and good sales approach. I would recommend the sales dealer car for a purchase of Mazda. good job very happy of customer services. Very friendly and good sales approach. I would recommend the sales dealer car for a purchase of Mazda. good job More
Great service and price on a new mazda 3 sport From walking in to leaving, the customer service was always very friendly and never felt pushy. Worked to get the price to the point I was looking fo From walking in to leaving, the customer service was always very friendly and never felt pushy. Worked to get the price to the point I was looking for and ultimately reached it. More
Knowledgeable and conscientious We dealt with Sunny when looking for a used car. Sunny provided lots of advice and carefully worked through all the options with us, helping us find We dealt with Sunny when looking for a used car. Sunny provided lots of advice and carefully worked through all the options with us, helping us find the right car for the right price. I would recommend Sunny and this Mazda dealership if you're interested in purchasing a used car. More
Got a amazing deal I have been wanting new car for long time now. I couldn't make my decision until I contacted Zein at Mazda. He was so helpful and informative . I want I have been wanting new car for long time now. I couldn't make my decision until I contacted Zein at Mazda. He was so helpful and informative . I want thank him for being so nice and patient with me. I got brand new Mazda 3 and I'm happy to be saying zoom zoom! More