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Bank Street Mazda

Ottawa, ON

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1,497 Reviews

2575 Bank Street

Ottawa, ON

K1T 1M8

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1,497 Reviews of Bank Street Mazda

May 28, 2015

They never have your car ready when they say it going to be I have never dealt with worse service than this dealership. Everytime I bring my car in, they never have it ready and they do not call me to let me kn More

by Smazda3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Dustan, Brian Joiner, Marcel Faucher
Jun 10, 2015 -

Bank Street Mazda responded

I am very sorry that you were not satisfied with your service experience. We strive to satisfy all out customers' needs and take comments such as yours very seriously. I responded privately to your comments immediately after they were posted, asking you to contact me so I could assist in resolving your issues, as I have no contact information for you. When I left the private message, I included my contact information. I see that you have read the message but have not, as yet attempted to contact me. I stand ready to help. Kind regards, John Dustan Service Manager

May 27, 2015

Great, no-nonsense service I purchased a used Mazda 3 from this dealer recently, and had an excellent experience. Sunny was very helpful, friendly, and informative (without bein More

by Sarah K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin (Finance)
May 26, 2015

experience on new car buying The experience on new car buying with Zein Joland ,internet manager was very pleasant and he was very reasonable whit the negotiatoin. Finally very pl More

by ray669
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zein Jolan
May 25, 2015

Great service and friendly staff I bought my first car (2014 Madza 2) from Zein Jolan. He was very friendly and easy to talk to. He answered all of the questions I had and he knew a More

by Emma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zein Jolan
May 25, 2015

Great service - No pressure I just purchased a 2015 Mazda 3 from Sunny Chadha; he provided excellent service and was not pushy at all. Very much appreciated his approach! More

by Clarissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 25, 2015

Very friendly service We just purchased a 2015 Mazda 6. Sunny was very informative, patient and not at all pushy. In fact everyone we interacted with was professional and More

by Nancy
Recommend Dealer
Yes
May 24, 2015

Excellent professionals I dealt with Sunny Chadha sales consultant, very professional service. I bought Mazda 3 2015 model, Sunny answered all my silly questions, described More

by Teresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 23, 2015

Smooth transaction I dealt with Sunny Chadha who, despite being busy that day, managed to make me want to buy the Mazda 6. He pointed out the quality of the car and its More

by jlecorre
Recommend Dealer
Yes
May 21, 2015

Fantastic Sales Service Just bought a new CX9, Zein showed me several models but I settled for the rebated showroom display model. A CX no less! Zein was patient and explaine More

by Jimmy Mazda the 8th
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zein Jolan
May 19, 2015

Great Dealership I just bought a Mazda 3 Sport. Mazda products seem to be just that much better than other cars. I feel I got an excellent deal. Sunny was most help More

by Marilyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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