
Bank Street Mazda
Ottawa, ON

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1,497 Reviews of Bank Street Mazda
Great First Buy Experience! After looking for a new car from a few private sellers, me and my dad decided to check out the used car lots at a few dealerships. We were just across After looking for a new car from a few private sellers, me and my dad decided to check out the used car lots at a few dealerships. We were just across the street when we thought to stop in at Bank Street Mazda to see if they had anything in our year/price range. We stumbled upon a beautiful 2007 Mazda 3 GT when Moe came out to greet us. He was extremely knowledgeable and gave us all the details about the car without any of the pressure to buy right then and there. After a test drive and speaking with Moe about our budget, he was able to work his magic and get us an amazing deal! I pick up my new car in a few days and I am beyond excited. Thanks to Moe and the Bank Street Mazda team I now own a beautiful and reliable car and will definitely be a returning customer to Bank Street Mazda in the years to come! Thanks again, Moe! More
Excellent Service After many years of servicing my 10 year old Mazda 3 Sport GT by John Dustan's customer focused Service Department it was time to buy a new car. John After many years of servicing my 10 year old Mazda 3 Sport GT by John Dustan's customer focused Service Department it was time to buy a new car. John introduced me to Sunny Chadha (Salesman) and Josh Silverman (Sales Manager). Sunny was extremely knowledgeable and spent over 2 hours with me going over various features and pricing options for 3 different Mazda 3's. There was no pressure to buy on the spot, just realistic information about which cars were selling fast based on production numbers and numbers of cars left on the lot. After sleeping on things, I had come to a decision about which car to buy. Sunny was not working the next day so he arranged for me to deal directly with Josh, who advised me on the best way to get most out of the various dealership promotions. Sean was very efficient in setting up all of the financing details. Sunny was great on the day I picked up the car, setting up the navigation system, connecting my phone, setting up the maintenance schedule in the car, and showing me how the infotainment system works etc. I love my new 2015 Mazda 3 Sport GT and look forward to another 10 years of servicing with John. Thanks very much to all of the Team at Bank Street Mazda. You made the purchase of my new car very easy, especially as I have been under a lot of family related stress recently. Michelle More
Excellent customer service! Buying a car can be stressful and overwhelming, and I have bought many cars. Sunny was highly professional and very skilled at listening to what I wan Buying a car can be stressful and overwhelming, and I have bought many cars. Sunny was highly professional and very skilled at listening to what I wanted and what I needed. He was not about his sale and what he needed. Sunny took the time to ask questions and actively listen to what I was looking for in a car. Most importantly he respected my budget request and worked diligently to get everything for me within that budget. If you are in need of a great car and excellent service without the stress this is the dealership and salesperson for you! Thanks for the awesome experience Sunny. Kevin Yang was also excellent and efficient in setting up the financial side. More
It was so easy!!!!! Our lease was up on our 2011 Mazda 3- best car we ever had. So we went to Bank street Mazda and to my surprise an old student of mine worked there, Su Our lease was up on our 2011 Mazda 3- best car we ever had. So we went to Bank street Mazda and to my surprise an old student of mine worked there, Sunny Chadha. We were very well taken care of by Sunny all the way and we are thankful for his expertise and knowledge about the Mazda cars. We new what we wanted and Sunny took us through all the steps. We got the price we were looking for, along with great service from Sunny and all the staff. We highly recommend going to Bank street Mazda. Our new vehicle is the Mazda CX-5 .....wow unbelievable car (SUV). Many thanks again to Sunny for making our dream a reality. Pierre and Ginette Martel More
Completely Satisfied This was the best experience I have had with Bank Street Mazda. Tosh was the perfect salesman for me. I didn't intend to buy a car that day, and if he This was the best experience I have had with Bank Street Mazda. Tosh was the perfect salesman for me. I didn't intend to buy a car that day, and if he had been pushy or arrogant, I would not even have negotiated. In his intelligent, articulate, knowledgeable, polite and very personable manner, he sold me on the car---and the dealership. More
Excellent service This was my first purchase of a new 2016 vehicle. Sunny Chadha was very knowledgeable and patient with all my 100+ questions. Took the time to actua This was my first purchase of a new 2016 vehicle. Sunny Chadha was very knowledgeable and patient with all my 100+ questions. Took the time to actually listen to my wants and needs and never tried to get me into a vehicle that didn't fit into my budget. I would defiantly recommend him. Can't wait to see the after purchase staff. More
My Brand new 2015 Mazda 3 purchase Sunny and Kevin have been fantastic in the process of me purchasing my very first brand new car! They were friendly, approachable, efficient, informat Sunny and Kevin have been fantastic in the process of me purchasing my very first brand new car! They were friendly, approachable, efficient, informative and answered all of my questions no matter how many times I may have asked them. If I didn't understand something they made sure to explain it clearly. The rest of the staff were very friendly and interacted with my children while we did the necessary process of purchasing a new car. The environment was friendly and welcoming and you could tell that the staff worked together and encouraged and celebrated each other's success. I am very happy with my experience at Bank Street Mazda and will certainly purchase future vehicles from them in the future. More
Wow, the best customer service! My experience at Mazda went very well. I will spread the word among our friends and family! Mazda CX5 we have purchased was affordably priced and the My experience at Mazda went very well. I will spread the word among our friends and family! Mazda CX5 we have purchased was affordably priced and the free car starter was so much appreciated. We have had my Mazda 3 traded in and received good $$ for the trade. The service was quick and there were many associates available to assist us and answer our questions. I would recommend Sunny Chadha to deal with! He is friendly and readily provided the information we have asked for. His manager Jayson also helped us to get a great deal. For transactions we have dealt with Sean and I can say that he is very professional. Can't wait to pick up our car today!... More
Expectations met and surpassed Driving a Mazda 5 for many years and needed to make a change. Went in looking at a cx5 Dealt with Moe who was mindful of my time and listened to wh Driving a Mazda 5 for many years and needed to make a change. Went in looking at a cx5 Dealt with Moe who was mindful of my time and listened to what I needed and acted accordingly. Very professional, and simply a great person to deal with. As well, when needing the test drive Patrick took us out (moe was with someone else when we came back for that) and took great care and extremely knowledgable Overall a fantastic experience. More
Great experience Zein was knowledgeable and very helpful. Was not pushy. All parts of the sale were well explained and clear. Great experience from end to end. Zein was knowledgeable and very helpful. Was not pushy. All parts of the sale were well explained and clear. Great experience from end to end. More