Bank Street Mazda

Amazing! Helpful, friendly staff. They listened to all my needs and concerns and exceeded every step of the way. Absolutely, completely satisfied with my purch Helpful, friendly staff. They listened to all my needs and concerns and exceeded every step of the way. Absolutely, completely satisfied with my purchase and the assistance I received at Bank Street Mazda. I didn't feel pressured or like I was being taken advantage of. Tosh and Zein are amazing! Friendly, knowledgeable, and so accommodating. When I told Zein that it was going to take me 3 buses to get there, he sent a driver to pick me up and bring me home. I don't know if that's standard practice but in my opinion, this kind of treatment of a potential customer goes way beyond the scope of good service. Tosh spent the time explaining all the amazing features and how they work in my new car and was patient and answered all my questions without making me feel silly for asking them. He also set up my phone, the service schedule and many other things, turning a new car into my car. I'm so pleased an have no regrets with my new car or the service I received. I will be recommending this location to so many people and be a repeat customer myself when it's time to buy my son a car. More

it was such a great experience ! I went to have something fixed in my car and the sales person who is Zynab kept checking with me if everything was ok which showed how well they care I went to have something fixed in my car and the sales person who is Zynab kept checking with me if everything was ok which showed how well they care about their customers. Also, it did not take a long time to have my car fixed. I would recommend visiting this dealership if you need to get something done for your car. More

Very happy first time buyer! I was well received, well looked after, and I walked away feeling like I got the best deal. Zouheir was the most professional, personable car dealer I I was well received, well looked after, and I walked away feeling like I got the best deal. Zouheir was the most professional, personable car dealer I have met over the past week... and I've been to quite a few dealerships. Thank you for all your help! More

Kicking tires Even though we did not close a deal yet, I was treated like a long time customer, Zynab is well suited for her job. No high pressure sales tatics Even though we did not close a deal yet, I was treated like a long time customer, Zynab is well suited for her job. No high pressure sales tatics More

Old School Negotiating Went in to get some initial info - should have just researched on internet. Asked general info about price and rates. Had to wait for salesman to g Went in to get some initial info - should have just researched on internet. Asked general info about price and rates. Had to wait for salesman to go to up the "food chain" to get pricing and one finance rate. If I had to wait to see what a 48, 60, or 72 month rate each time, I would have wasted 3 hours! Get with the times! In addition overheard another unhappy customer telling a sales persons or business manager to "never waste my time again" and that was a customer that bought a vehicle from that dealership. More

Great service and experience! I actually bought back in November, waited a while to write my review to see if I was still in love with the car and it hasn't changed, LOVE my mazda3 I actually bought back in November, waited a while to write my review to see if I was still in love with the car and it hasn't changed, LOVE my mazda3. Friendly service, Shane was extremely nice and took his time with me when I first received the vehicle. I would definitely recommend this dealership to anybody! More

New Mazda at Bank Street. Zein was always courteous, friendly and professional. No pressure applied. He worked hard and was open to negotiation. Zein's continuous the contin Zein was always courteous, friendly and professional. No pressure applied. He worked hard and was open to negotiation. Zein's continuous the continues the good work with after-sale support. More

Bought a 2016 CX5 at Bank Street Victor was the first person we saw when my children and I decided to look for a new vehicle. Victor was very friendly and knowledgeable, he always w Victor was the first person we saw when my children and I decided to look for a new vehicle. Victor was very friendly and knowledgeable, he always welcome people with a big smile. Thank you Victor, you are awesome! :D More

Great experience with Victor After having my car totalled and a lot of stress over the holidays, I was on the search for a new car. Victor was friendly, understanding and knowled After having my car totalled and a lot of stress over the holidays, I was on the search for a new car. Victor was friendly, understanding and knowledgeable. He didn't put any pressure on and and let me take my time to decide what I wanted. I knew I wanted to buy used but I was also pretty specific about exactly what I wanted. Victor sent me an email with updated used vehicles and after waiting a couple of weeks the exact vehicle with all the specifications I wanted came up. I ended up buying a 2012 Mazda3 GS Hatchback and couldn't be more excited! Thanks Victor! More

20 years old and driving a 2015 Mazda I went in there looking to finance a 2016 model. Being 20 with no credit it was impossible to get approved, but with a phone call the financial manage I went in there looking to finance a 2016 model. Being 20 with no credit it was impossible to get approved, but with a phone call the financial manager managed to get me approved for a 2015 model instead. I highly recommend this dealership to anyone wanting to lease or finance a vehicle. 5 stars in my book! More