
Bank Street Mazda
Ottawa, ON

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1,497 Reviews of Bank Street Mazda
First time Mazda buyer This was my first time dealing with a Mazda dealership. I was greeted by Victor who was very friendly, outgoing, and most approachable. He was more This was my first time dealing with a Mazda dealership. I was greeted by Victor who was very friendly, outgoing, and most approachable. He was more than happy to provide me with information about the car, take me out for a test drive, and assist me in finalizing the sale. He acknowledged that I had a budget in mind and I was pleased that he and the dealership was able to meet that budget. There were minor issues with car but Bank Street Mazda agreed to fix the minor damages at no additional cost to me. My first time experience with Victor and Bank Street Mazda was a pleasant one. Peter More
Zouheir Rammal is awesome! i had luck in finding my mazda tribute at bank street mazda. the car is almost perfect for the year (2010) and the consultor who attended me was very i had luck in finding my mazda tribute at bank street mazda. the car is almost perfect for the year (2010) and the consultor who attended me was very professional! and he continues been a professional phoning me to know if everything is ok! i would recommend Zouheir Rammal and Bank street mazda! thank you zouheir rammal! More
Amazing! Helpful, friendly staff. They listened to all my needs and concerns and exceeded every step of the way. Absolutely, completely satisfied with my purch Helpful, friendly staff. They listened to all my needs and concerns and exceeded every step of the way. Absolutely, completely satisfied with my purchase and the assistance I received at Bank Street Mazda. I didn't feel pressured or like I was being taken advantage of. Tosh and Zein are amazing! Friendly, knowledgeable, and so accommodating. When I told Zein that it was going to take me 3 buses to get there, he sent a driver to pick me up and bring me home. I don't know if that's standard practice but in my opinion, this kind of treatment of a potential customer goes way beyond the scope of good service. Tosh spent the time explaining all the amazing features and how they work in my new car and was patient and answered all my questions without making me feel silly for asking them. He also set up my phone, the service schedule and many other things, turning a new car into my car. I'm so pleased an have no regrets with my new car or the service I received. I will be recommending this location to so many people and be a repeat customer myself when it's time to buy my son a car. More
it was such a great experience ! I went to have something fixed in my car and the sales person who is Zynab kept checking with me if everything was ok which showed how well they care I went to have something fixed in my car and the sales person who is Zynab kept checking with me if everything was ok which showed how well they care about their customers. Also, it did not take a long time to have my car fixed. I would recommend visiting this dealership if you need to get something done for your car. More
Very happy first time buyer! I was well received, well looked after, and I walked away feeling like I got the best deal. Zouheir was the most professional, personable car dealer I I was well received, well looked after, and I walked away feeling like I got the best deal. Zouheir was the most professional, personable car dealer I have met over the past week... and I've been to quite a few dealerships. Thank you for all your help! More
Kicking tires Even though we did not close a deal yet, I was treated like a long time customer, Zynab is well suited for her job. No high pressure sales tatics Even though we did not close a deal yet, I was treated like a long time customer, Zynab is well suited for her job. No high pressure sales tatics More
Old School Negotiating Went in to get some initial info - should have just researched on internet. Asked general info about price and rates. Had to wait for salesman to g Went in to get some initial info - should have just researched on internet. Asked general info about price and rates. Had to wait for salesman to go to up the "food chain" to get pricing and one finance rate. If I had to wait to see what a 48, 60, or 72 month rate each time, I would have wasted 3 hours! Get with the times! In addition overheard another unhappy customer telling a sales persons or business manager to "never waste my time again" and that was a customer that bought a vehicle from that dealership. More
Great service and experience! I actually bought back in November, waited a while to write my review to see if I was still in love with the car and it hasn't changed, LOVE my mazda3 I actually bought back in November, waited a while to write my review to see if I was still in love with the car and it hasn't changed, LOVE my mazda3. Friendly service, Shane was extremely nice and took his time with me when I first received the vehicle. I would definitely recommend this dealership to anybody! More
New Mazda at Bank Street. Zein was always courteous, friendly and professional. No pressure applied. He worked hard and was open to negotiation. Zein's continuous the contin Zein was always courteous, friendly and professional. No pressure applied. He worked hard and was open to negotiation. Zein's continuous the continues the good work with after-sale support. More
Bought a 2016 CX5 at Bank Street Victor was the first person we saw when my children and I decided to look for a new vehicle. Victor was very friendly and knowledgeable, he always w Victor was the first person we saw when my children and I decided to look for a new vehicle. Victor was very friendly and knowledgeable, he always welcome people with a big smile. Thank you Victor, you are awesome! :D More